Thyme Rooftop Grille

Review summary

1. M

   Marcus

   Philadelphia

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   The manager -Alli, is a very rude person who does not respect her customers. She should not be customer facing.
   

   Thyme Rooftop GrilleResponded 1 day ago

   Thanks for the feedback, Marcus. We're sorry to hear that your experience at Thyme Rooftop Grille didn't meet your expectations. We take your comments about the service seriously and will use them as an opportunity to improve. We hope to have the opportunity to serve you again in the future. Best, Thyme Management
   

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2. M

   Michael

   Philadelphia

   6 reviews

   4.0

   6 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Food and Service were good. Very 'disappointed' in table location (next to kitchen/service entrance and bathrooms) tucked in corner. Disappointed on response from hostess of 'No' when we asked if we could have a different table, especially when this is supposed to be top rated restaurant with a view.
   

   Thyme Rooftop GrilleResponded 1 day ago

   Hello Michael! Thank you for taking the time to share your experience at Thyme Rooftop Grille. We're glad to hear that you enjoyed our food and service. We apologize for the inconvenience you experienced due to the location of your table. We do our best to accommodate all seating requests. We hope to have the opportunity to serve you again and provide a great table with an even better view! Best regards, The Management Team
   

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3. L

   Laurie

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a wonderful experience. Our food was amazing and excellent, friendly service.
   

   Thyme Rooftop GrilleResponded 1 day ago

   Hello Laurie, Thank you for your glowing review! We're thrilled to hear that you had a wonderful experience at Thyme Rooftop Grille. It's fantastic to know that our food and service met your expectations. We appreciate your support and look forward to serving you again soon. Best regards, The Management Team
   

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4. J

   Joanna

   Philadelphia

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the opportunity to dine at Thyme for New Years Eve and it did not disappoint. From the host station to bar to table, the service and attention was above and beyond. Beautiful moody ambiance. Pleasant and smiling staff were knowledgeable and attentive. The menu was divine! The food was fresh and delicious! Thank you so much!
   

   Thyme Rooftop GrilleResponded 1 day ago

   Thank you for the feedback, Joanna! We're are so happy to hear that you enjoyed your New Year's Eve dining experience at Thyme Rooftop Grille. It's wonderful to know that our ambiance, staff, and menu exceeded your expectations. We are so grateful that you chose to celebrate the new year at our restaurant! Looking forward to welcoming you back soon! Best, Thyme Management
   

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5. J

   Jack

   Philadelphia

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great service. Food was good as well but definitely over priced.
   

   Thyme Rooftop GrilleResponded 1 day ago

   Thanks for the review, Jack! We're thrilled to hear that you enjoyed our service and food at Thyme Rooftop Grille. We understand your concern about the pricing. We aim to provide the best quality food and service while also maintaining a competitive pricing. We appreciate your feedback and will certainly take it into consideration. Looking forward to serving you again soon! Best, Thyme Management
   

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6. J

   John

   VIP

   Philadelphia

   6 reviews

   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible Food, Atmosphere and Service. The view is stunning.
   

   Thyme Rooftop GrilleResponded 1 day ago

   Hi John! Thank you so much for your kind words! We're thrilled to hear that you enjoyed our food, atmosphere, and service at Thyme Rooftop Grille. We're especially glad you found the view stunning! We strive to provide an exceptional dining experience for all our guests. We look forward to welcoming you back soon. Best regards, The Management Team
   

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7. J

   Janice

   Philadelphia

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   All our food and pork belly blueberry appetizers were delicious. We went for lunch on Sunday and I had the burger which was cooked to perfection. The signature cocktails are delicious as well as the deserts. Service is excellent. A very nice restaurant. You won’t be disappointed.
   

   Thyme Rooftop GrilleResponded 1 day ago

   Hi Janice, We're thrilled to hear that you enjoyed your visit to Thyme Rooftop Grille! We're also so glad that you found our service excellent. We appreciate your kind words and look forward to welcoming you back for another delightful experience soon. Best regards, The Management Team
   

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8. R

   Richard

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and amazing vibe. Drinks and food were really good and the staff was amazing
   

   Thyme Rooftop GrilleResponded 1 day ago

   Hello Richard! Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our food and drinks, and found our staff to be amazing. We strive to provide a great experience for all our guests, and it's wonderful to know we hit the mark for you. We appreciate your feedback and look forward to welcoming you back to Thyme Rooftop Grille soon! Best, The Management Team
   

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9. J

   Josephine

   Philadelphia

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service were excellent. I highly recommend this restaurant.
   

   Thyme Rooftop GrilleResponded 5 days ago

   Thank you Josephine for this great review and recommendation, we look forward to having you dine with us again in the future! Best, Thyme Management
   

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10. M

    Michael

    VIP

    Philadelphia

    53 reviews

    4.0

    53 reviews

    Dined 7 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Overall, great experience. $5 valet makes parking a breeze; tables a bit cramped but most are on windows overlooking river and provide really nice view. Food is the high point, well-prepared and presented. Asian short ribs especially enjoyed; I had veal cheeks, extremely tender and paired with polenta cake and spinach, though beef broth medium a bit heavy. Salads also noteworthy. Wines are worldly - may varietals and countries included, mostly lesser-known vineyards and wineries at about 250% markup. A few glitches tonight with wine and appetizers related to service - appetizer comped by Manager - but these were minor in comparison to what was an overall very nice experience. Will definitely be returning.
    

    Thyme Rooftop GrilleResponded 6 days ago

    Thanks for visiting us, Michael! We're thrilled to hear that you had a great experience at Thyme Rooftop Grille. It's wonderful to know that you enjoyed our food and wine list. We also appreciate your patience and understanding in allowing us to fix the issue that came up during your visit. We look forward to welcoming you back soon and thank you for your kind review! Best, The Management Team
    

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