Tides Kitchen and Bar at Pelham on Earle

Review summary

1. D

   David

   VIP

   Greater Boston

   3 reviews

   5.0

   3 reviews

   Dined on 28 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Staff was exceptional and food was worth the trip.
   

   Tides Kitchen and Bar at Pelham on EarleResponded on 30 September 2024

   Thank you for the outstanding review, David! We are so happy to hear you had a great dining experience with us at our Tides Restaurant. We look forward to hopefully welcoming you back again soon.
   

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2. G

   Geoffrey

   Tahoe

   1 review

   5.0

   1 review

   Dined on 20 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great tacos ins casual setting. Can’t wait to come back!
   

   Tides Kitchen and Bar at Pelham on EarleResponded on 30 September 2024

   Thank you for the outstanding review! We are so happy to hear you enjoyed the tacos during your recent visit with us! We look forward to serving you again.
   

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3. M

   Martin

   Greater Boston

   6 reviews

   5.0

   6 reviews

   Dined on 17 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food and an overall great experience . Service was fantastic
   

   Tides Kitchen and Bar at Pelham on EarleResponded on 27 August 2024

   We are so happy to hear your recent visit with us to our Tides restaurant was so memorable! We hope to welcome you back again soon.
   

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4. A

   Allison

   New York City

   17 reviews

   3.0

   17 reviews

   Dined on 7 August 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Went with friends on a Wednesday night for a casual dinner. The restaurant wasn't crowded; a reservation wasn't necessary. Our server was lovely, attentive and friendly; checked on us numerous times. The menu options are limited. We started with chips & guacamole; both were very good, especially the chips. All 4 of us ordered the chicken quesadilla, which was offered as an entree. The presentation was nice but the only accompaniments were sour cream and salsa, no rice, beans or greens. The portion was appropriate for an entree and 3 of us took some home. The chicken was well seasoned and tasty. I'd go back for drinks at the bar and appetizers, but probably not dinner. Just not enough options.
   

   Tides Kitchen and Bar at Pelham on EarleResponded on 16 August 2024

   Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed the chips and guacamole and that our server provided attentive and friendly service to your party. We’re sorry to hear that the limited menu options did not fully meet your expectations for dinner. Your feedback is very helpful and we will definitely consider it as we explore ways to enhance our menu offerings. We truly hope to serve you again in the future.
   

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5. N

   Njfoodgirl

   VIP

   New York City

   20 reviews

   3.0

   20 reviews

   Dined on 29 July 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 2

   We did not realize that this restaurant was part of a motel. It was completely empty except for 1 other table when we arrived. The server was very sweet and made note of my food allergy, which I appreciated. 2 of us ordered the chicken quesadilla. The cheese was an odd texture- like chunky cheese whiz or cottage cheese. And it had a very sharp taste. I asked if it could be cooked a little bit longer, thinking it just wasn’t melted enough. They were kind enough to make a new one. But it was equally chunky. I honestly couldn’t eat it and neither could my daughter. I feel bad giving them a bad review bc they were so nice and the decor was lovely but I think it’s only others know that it is not what it looks like online.
   

   Tides Kitchen and Bar at Pelham on EarleResponded on 31 July 2024

   Thank you for taking the time to share your experience with us. We’re glad to hear that you appreciated our server’s attentiveness and the decor of our restaurant. We’re truly sorry to learn that the chicken quesadilla did not meet your expectations. Your feedback about the texture and taste of the cheese is very helpful, and we will be reviewing this with our kitchen team to ensure it meets the high standards we strive for. We hope you give us another chance in the future.
   

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6. RS

   RichardS

   Greater Boston

   16 reviews

   1.0

   16 reviews

   Dined on 22 July 2024

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 3

   The food was horrific. The complimentary nachos were stale and very hard. We ordered a nacho appetizer and again the nachos were hard and stale. Two of us had the chicken quesadilla, it was tough to chew and where was the chicken. Not good at all. Three of our guests had tacos they were the highlight but just ok. This place needs help!
   

   Tides Kitchen and Bar at Pelham on EarleResponded on 25 July 2024

   Thank you for taking the time to share your feedback. I’m truly sorry to hear that your experience with us did not meet your expectations. Your comments about the nachos and quesadillas are concerning, and we take your comments seriously. Our goal is to provide a memorable dining experience, and it’s clear we missed the mark during your visit. We will be addressing your concerns with the entire team to ensure we meet the high standards we always aim to hit. Please feel free to reach out to me directly at dining@pelhamhouseresort if you’d like to discuss this further or if there’s anything we can do to make it right.
   

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7. LI

   LexI

   Greater Boston

   1 review

   1.0

   1 review

   Dined on 21 July 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   A tiny space off the lobby does not feel like a real restaurant. Also the food was very subpar and just as expensive as an actual restaurant.
   

   Tides Kitchen and Bar at Pelham on EarleResponded on 25 July 2024

   Thank you so much for dining with us and leaving some feedback. We really appreciate the criticism as we are always looking forward to improving all of our outlets. We wish this could have been a much better dining experience for your party. We truly hope you give us another chance in the future to show how proud we are of our sister property and its Mexican-style restaurant. We hope you have a wonderful weekend.
   

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8. OT

   OpenTable Diner

   Greater Boston

   1 review

   4.0

   1 review

   Dined on 21 July 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We were extremely happy with our dinner at Tides. The flavors chosen by the chef turn what could have been standard Mexican cuisine into something special. Everyone enjoyed their meal (party of 9) and the service could not have been better.
   

   Tides Kitchen and Bar at Pelham on EarleResponded on 25 July 2024

   Thank you for such an outstanding review! We are so happy to hear your experience was perfect from start to finish. We hope to serve you again sometime soon.
   

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9. OT

   OpenTable Diner

   VIP

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined on 20 July 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was fantastic. The margaritas were exceptionally well made, and the service was brilliant. We didn't know this gem was so close to our Cape house. We’ll be back again soon!
   

   Tides Kitchen and Bar at Pelham on EarleResponded on 25 July 2024

   We are so happy to hear about your wonderful dining experience with us at our Tides restaurant. We look forward to serving you again soon!
   

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10. OT

    OpenTable Diner

    VIP

    New York City

    8 reviews

    4.0

    8 reviews

    Dined on 9 July 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3

    Food was good and service was great. There were people at the bar who were very loud and really disrupted the entire dining area. Other than that everything was great!
    

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