Tin Lizzy's - East Cobb

Review summary

1. A

   Aby VIP

   Atlanta19 reviews

   3.0

   Dined on 27 October 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Good food but the service was slow and not the best.
   

   Tin Lizzy's - East CobbResponded on 1 November 2024

   Aby, we are pleased to know you enjoyed our food, but we are sorry if our service wasn't quite the match. We always strive to provide attentive and friendly service, and we will look into what happened and make sure it does not recur. We would love the opportunity to make it up to you. Next time you visit, please ask for a manager so we can ensure you have an excellent experience in every way. Thank you.
   

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2. J

   Jona

   Atlanta1 review

   4.0

   Dined on 8 September 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Good restaurant for inexpensive food options. Substitutions can be made if necessary.
   

   Tin Lizzy's - East CobbResponded on 11 September 2024

   Thank you, Jona. We appreciate your recognition of our affordable food options and the flexibility we offer with substitutions. We look forward to welcoming you back for another enjoyable meal someday soon.
   

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3. p

   phap

   Atlanta2 reviews

   3.0

   Dined on 23 July 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Takes foreverrrrrrr for everything- water, food, help everything
   

   Tin Lizzy's - East CobbResponded on 27 July 2024

   Hi Phap. We apologize for any delays you experienced during your visit. Our service team is normally very efficient and we will look into what could have happened. Your input is valuable to us. If possible please reach out with when you were in so we can apologize directly and see what we can do to have the opportunity to serve you again. Thank you, and I hope to hear from you. Best regards. Shyian Massup, General Manager
   

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4. OT

   OpenTable Diner VIP

   Atlanta4 reviews

   2.0

   Dined on 30 June 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Service was not very good at all. Disappointing experience.
   

   Tin Lizzy's - East CobbResponded on 4 July 2024

   I am genuinely sorry to hear that we let you down during your recent experience. That's unusual to hear because we pride ourselves on providing exceptional service. Please contact me as I'd like to apologize directly and see what we can do to earn a second chance to impress you. Thank you for the opportunity. Shyian Massup, General Manager
   

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5. OT

   OpenTable Diner

   Atlanta1 review

   3.0

   Dined on 14 June 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   A/c must have been broken - was far too warm in the restaurant
   

   Tin Lizzy's - East CobbResponded on 20 June 2024

   Thank you for joining us. We apologize for the discomfort you experienced with the A/C during your visit. We have addressed the issue and are working to ensure a more comfortable dining environment in the future. We hope you will give us another chance to provide you with a more enjoyable experience. We look forward to serving you again someday soon
   

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6. FD

   FrequentDiner

   Atlanta59 reviews

   5.0

   Dined on 31 May 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Audrey at the bar is the best! She knows exactly what we want and practically reads our mind! She is friendly, professional and attentive. We love the Korean pork tacos and the Philly taco, and of course the chips and salsa. The whole staff is very friendly. Great place.
   

   Tin Lizzy's - East CobbResponded on 12 June 2024

   Audrey really is a star behind the bar! Thank you for recognizing her and the rest of the team. We're thrilled to hear you enjoyed our tacos as well, and we look forward to welcoming you back soon for more delicious food and great service.
   

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7. JM

   JMercer VIP

   Atlanta108 reviews

   2.0

   Dined on 24 April 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   I love this place and have eaten here for several years more times than I can count; however, yesterday was so disappointing. Service was SLOW even though there was barely anyone in the restaurant, and the waitstaff spent a lot of time standing around chatting. In fact, my margarita sat at the bar for over ten minutes while our waiter just hung out with other staff in the corner of the restaurant. Then, we ordered a side of extra queso, which we always do, and this side is 3.75. Our waiter brought my daughter and I two larger-than-usual bowls of queso (no chips or anything) and proceeded to charge us 6.95 for each! It was not what we ordered, nor will we pay 14 dollars for queso. The menus were sticky and dirty, and the chicken in my tacos was dry and stringy. Please do better! We want to keep coming back!
   

   Tin Lizzy's - East CobbResponded on 29 April 2024

   J, thank you for being a loyal customer for many years. We're happy to know you've enjoyed your meals with us in the past, but please accept our apologies if everything was not perfect on this most recent visit. If possible, please message me with more details of when you were in and the best way to contact you. I would like to apologize directly, make sure we adjust the check correctly, and see to it that your future visits will be excellent experiences. Thank you and I hope to hear from you. Shyian Massup, General Manager
   

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8. C

   Christina

   Atlanta1 review

   5.0

   Dined on 15 February 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The manager, Kayla was AMAZING! There was a shortage of staff so service started off very slow, but Kayla stepped in with a very friendly, calming and reassuring personality and really got things handled and moving! We were all extremely impressed with her calmness in the midst of a bit of chaos, while maintaining a smile and charm! Our food was great and her service made it all even better!
   

   Tin Lizzy's - East CobbResponded on 18 February 2024

   Christina, we truly appreciate your initial patience, we're glad things got sorted out and that you had a great visit. Thank you for your kind words for Kayla. We'll be sure to share your compliments with her, and we look forward to welcoming you back soon for another wonderful dining experience.
   

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9. OT

   OpenTable Diner VIP

   Atlanta18 reviews

   3.0

   Dined on 14 February 2024

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 4

   First off they are cashless and I don't like that. The service took forever. We were there for 15 minutes before we even got water. We were very ignored by the staff. You have to pay for chips and salsa. When we finally got our food, it wasn't very good. 2 people, no alcohol was $60 with tip. Save your money and eat elsewhere
   

   Tin Lizzy's - East CobbResponded on 21 February 2024

   Thank you for joining us, but I apologize for any delays you experienced. We strive to provide efficient service, and I am disappointed to hear that we fell short for you. I'll look into what could have happened so it's not an issue again. We would love a second chance to impress you. If you can make it back in, please ask for me so I can apologize directly and show you an outstanding dining experience. Thank you, Shyian Massup, General Manager
   

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10. S

    Sarah

    Atlanta1 review

    1.0

    Dined on 27 January 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Unfortunately this was not a good experience. The restaurant was very understaffed, they were out of clean dishes so we ate on to-go containers, and it took 20 minutes to get our drinks from the bar. For a $100 evening out for two people, this feels pretty ridiculous.
    

    Tin Lizzy's - East CobbResponded on 30 January 2024

    Hi Sarah, We're truly sorry for the inconvenience you experienced during your visit. I understand the frustration of waiting for your drinks and the inconvenience of using to-go containers. We strive to provide excellent service, and it seems we fell short on this occasion. Please contact me so I can apologize directly and see what we can do to earn a second chance to impress you. Thank you, and I hope to hear from you. Shyian Massup, General Manager
    

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