Toro Latin Kitchen + Lounge

Review summary

1. C

   Carolina

   Denver

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The service was amazing! The food is so delicious.
   

   Toro Latin Kitchen + LoungeResponded today

   Thanks for the feedback, Carolina! We're thrilled to hear that you enjoyed our service and found our food to be delicious. It's always our goal to provide an amazing dining experience. We noticed that you rated our service a 4 out of 5, and we appreciate your honesty. We're always looking for ways to improve. We look forward to serving you again soon!
   

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2. C

   Carole

   VIP

   Denver

   6 reviews

   3.0

   6 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   There was no bar service for our holiday lunch. Just strange we were stuck with champagne or beer. A big miss not telling us ahead.
   

   Toro Latin Kitchen + LoungeResponded today

   Hey Carole, Thank you for taking the time to leave us a review. We're glad to hear that you found our service satisfactory, despite the lack of bar service during your holiday lunch. We apologize for any inconvenience caused. We appreciate your feedback and will certainly look into this matter. We hope to see you again.
   

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3. A

   Amber

   Denver

   2 reviews

   3.0

   2 reviews

   Dined on 14 December 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   My friend and I visited for breakfast before heading to the holiday market, and while the food was enjoyable, the service left much to be desired. We had a simple order, but after our meals were brought out, our waitress never returned to check on us. Another staff member eventually brought and collected our checks—around 30 minutes after we had finished eating—while we watched our waitress chatting at the register and attending to other tables. It was disappointing, as we had hoped for a better overall experience.
   

   Toro Latin Kitchen + LoungeResponded on 15 December 2024

   Thanks for the review, Amber! We're glad to hear that you enjoyed our food at Toro, but we're sincerely sorry to hear about the service you received. We pride ourselves on our attentive and friendly staff, and it's clear we fell short during your visit. We appreciate your feedback and will certainly address this with our team to ensure it doesn't happen again. We hope you'll give us another chance to provide a better dining experience in the future.
   

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4. J

   Jockelyn

   Denver

   1 review

   5.0

   1 review

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Beef roll and Brussel sprouts were amazing!!! Best service I’ve had all year, and the food came out so fast! 🙌
   

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   Toro Latin Kitchen + LoungeResponded on 10 December 2024

   Jockelyn thank you for your amazing feedback! We're so glad you loved the Beef Roll and Brussels Sprouts, and it’s wonderful to hear our team provided the best service you've had all year.
   

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5. N

   Naomi

   Las Vegas

   1 review

   5.0

   1 review

   Dined on 5 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We spent the three hours food, delicious drinks and great conversation. Highly recommend. 
   

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6. A

   Andy

   Denver

   4 reviews

   5.0

   4 reviews

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always consistently well prepared dishes that are very delicious
   

   Toro Latin Kitchen + LoungeResponded on 2 December 2024

   Thank you, Andy, for your kind words! We're thrilled to hear that you consistently enjoy our dishes and find them delicious. Your support means so much to us, and we look forward to welcoming you back for another exceptional experience soon.
   

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7. R

   Roylene

   Orange County

   7 reviews

   5.0

   7 reviews

   Dined on 30 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very nice but casual restaurant. Great food. Server was extra attentive.
   

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8. M

   Molly

   Denver

   1 review

   3.0

   1 review

   Dined on 30 November 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   The food was great! Cocktails missed the mark for our group. Ambiance was nice. All and all, a little overpriced but it’s fine dining in Cherry Creek so to be expected.
   

   Toro Latin Kitchen + LoungeResponded on 13 December 2024

   Molly, thanks for visiting us at Toro! We're thrilled to hear that you enjoyed our food and ambiance. We appreciate your feedback on our cocktails and pricing. We strive to provide a balance between quality and value, and we're glad you feel our efforts were appreciated. We hope to welcome you back soon for another great dining experience!
   

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9. A

   Aoife

   VIP

   Dallas

   4 reviews

   5.0

   4 reviews

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a tasteful place, love that it isn’t overcrowded and you can still hear conversation. Service was excellent and food was amazing!
   

   Toro Latin Kitchen + LoungeResponded on 2 December 2024

   Aoife, thank you for your wonderful review! We're so glad you enjoyed the peaceful atmosphere, excellent service, and amazing food. It means a lot to us that you had such a positive experience, and we look forward to welcoming you back soon!
   

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10. D

    Delano

    Denver

    4 reviews

    2.0

    4 reviews

    Dined on 28 November 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 3

    Food was very good. The service was below average. Waitress was acting like she was on her time, would assume everyone was done ordering drinks instead of asking, multiple times walked away while we were making orders, then would suddenly come back in a hurry. We had to keep asking for basic things like menus (6 adults and three menus?). Part of our order was also missed despite definitely being written down. They also failed to substitute gluten free toast for one of my guests.
    

    Toro Latin Kitchen + LoungeResponded on 2 December 2024

    Thank you for taking the time to share your feedback, Delano. While we're pleased to hear you enjoyed the food, we deeply regret that the service fell below expectations. Your experience is far from the standard we strive to provide, and we apologize for the issues you encountered with your server, the missed order, and the gluten-free substitution. We’ll address these concerns with our team to ensure they don’t happen again.
    

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