Toro Latin Kitchen + Lounge

Review summary

1. A

   Aoife

   Dallas

   4 reviews

   vip
   5.0

   4 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a tasteful place, love that it isn’t overcrowded and you can still hear conversation. Service was excellent and food was amazing!
   

   Is this helpful?

   Report
2. D

   Delano

   Denver

   4 reviews

   2.0

   4 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Food was very good. The service was below average. Waitress was acting like she was on her time, would assume everyone was done ordering drinks instead of asking, multiple times walked away while we were making orders, then would suddenly come back in a hurry. We had to keep asking for basic things like menus (6 adults and three menus?). Part of our order was also missed despite definitely being written down. They also failed to substitute gluten free toast for one of my guests.
   

   Is this helpful?

   Report
3. N

   Neal

   Baltimore

   74 reviews

   vip
   4.0

   74 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Menu very limited. Fish, salmon, steak and a hamburger. Ordered all starters because nothing was exciting. Presentation, quality and taste on par with other places. Ordered 2nd drink. Never got it. Soup delivered to table. No spoon. So many choices in Denver to explore.
   

   Is this helpful?

   Report
4. K

   Keith

   San Francisco

   11 reviews

   5.0

   11 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was exceptional, cool vibe; what can I say food was great!
   

   Is this helpful?

   Report
5. S

   Stephon

   Denver

   1 review

   3.0

   1 review

   Dined on 17 November 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Went there on a suggestion from a group on social media, really captivated by the mini chicken and waffles and the bottomless feature, however when we arrived we learned the bottomless option was $50 pp which did not include drinks and the things we can to taste weren't even available (chicken and waffles being the main thing) so that was a pointless/money wasted option. Service was submitted par there was only 5 tables occupied and it took so very 15 minutes for drinks to come out and food (and individual time points) the server Gabe was nice but not attentive. Loved the atmosphere, would recommend for like a work social function or if you're staying in the hotel but not just a day to go have brunch.
   

   Toro Latin Kitchen + LoungeResponded 5 days ago

   Hello Stephon, Thank you for sharing your experience at Toro Latin Kitchen + Lounge. We're glad you enjoyed our mini chicken and waffles and the bottomless feature. We regret that the $50 per person per meal bottomless option was not suitable for you. We also apologize for the delay in service and the lack of attentiveness from our server. We appreciate your feedback and hope to have the opportunity to serve you again and provide a better experience.
   

   Is this helpful?

   Report
6. C

   Curtis

   Kansas City

   6 reviews

   5.0

   6 reviews

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The $50 brunch and $25 unlimited drinks was worth every penny.
   

   Toro Latin Kitchen + LoungeResponded on 20 November 2024

   Hi Curtis, Thank you for your kind words and for taking the time to leave us such a wonderful review! We're thrilled to hear that you found the $50 brunch and $25 unlimited drinks to be worth every penny. It's always our goal to provide a memorable experience for our guests. We appreciate your feedback and look forward to serving you again soon!
   

   Is this helpful?

   Report
7. T

   Tamara

   Denver

   3 reviews

   vip
   1.0

   3 reviews

   Dined on 17 November 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   A very sub par experience. We had a reservation for a large group weeks in advance and they were unprepared. They sat us at a huge community table without enough cutlery or menus. The seats at this table are terribly uncomfortable, leave a waffle print on your bottom and are too small for a grown man. We would have gotten over the seating arrangement had the service and selections met our expectations. We thought we could have bottomless mimosas (which are offered on the menu) but one can’t have bottomless mimosas without the bottomless food option. Why can’t one order any entree and still order bottomless mimosas? We all opted to order an individual entree and single drink because bottomless food was unnecessary. After placing our drink orders (champagne, mimosa or Bloody Mary -nothing too complicated) we sat at the table for at least 15 mins with nothing but water. If the restaurant was busy I could understand having to wait, but it wasn’t. In fact, most groups were wrapping up and leaving. The server was pleasant but mostly ineffectual. The food tasted good, but scrambled eggs with melted cheese and avocado toast aren’t complicated culinary items. I won’t be back and I’ll be surprised if anyone in the group will return.
   

   Is this helpful?

   Report
8. N

   Nikki

   Las Vegas

   20 reviews

   vip
   3.0

   20 reviews

   Dined on 17 November 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   Definitely disappointed overall. We had a 10 AM appointment and our table wasn’t ready by 10:17 so we decided to sit at the bar. Our coffees took at least 20 minutes and then we weren’t asked for our food order for another 30 minutes. Thankfully, we weren’t in a hurry. We again ordered another round of coffee and he put them into to-go cups? Very subtle (not)! Definitely disappointed in our experience with toro am as the dinner is usually awesome!
   

   Toro Latin Kitchen + LoungeResponded on 20 November 2024

   Hi Nikki, Thank you for sharing your experience at Toro Latin Kitchen + Lounge. We apologize for the delay in your table and the quality of our coffee service. We understand your frustration and we're sorry that your dinner didn't meet your expectations. We appreciate your feedback and will use it to improve our service. We hope to have the opportunity to serve you again and provide a better experience.
   

   Is this helpful?

   Report
9. CR

   ChristopherR

   Denver

   3 reviews

   3.0

   3 reviews

   Dined on 17 November 2024

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 5

   This is my third or fourth time visiting Toro. Unfortunately not the best experience this time. Booked a 7:45pm reservation (for 3) and arrived around 20 minutes early. Was informed table would be ready at 7:45 so decided to get a drink in the bar. Solid old fashioned. Around 8 checked back in with the hostess and table wasn’t ready yet but it was a busy night. Got seated around 8:05/8:10. Manager did stop by to apologize which server already did so seems like they may have been behind most of the evening. Ordered edamame / sushi roll for appetizers, 42oz tomahawk medium rare to split and the Brussel sprouts. The sushi roll was FANTASTIC. Edamame was unique and delicious. The tomahawk is a 45 minute wait which was explained prior, but Unfortunately this is where the experience turned. As mentioned we ordered medium rare, and it came out table side where they flambéed it which was a cool presentation. once it was served on the shared platter we saw it was more well done with tiny shades of medium+ in areas. We did try it and even tried to mask it with the sauces they provided but it’s tough to get past a well done steak. We did flag the server down and he apologized profusely for this. They did bring the manager by again who also apologized and one of them asked if we wanted a drink while they sorted this out. I declined as I was driving but my friend got a house Cabernet (more to come). The remaining tomahawks were now in the freezer, So we were out of luck on this. The bill came and they took HALF the tomahawk off as a courtesy but since we barely touched it we insisted we didn’t want to pay for this. They took that off but the drink they offered was still on there. We ended up just paying (tipping 20% on original tab -not the servers fault). We were told to come back in so they could make sure everything was prepared properly again but it left a bad taste in my mouth bringing my friend for his birthday and not a great experience so not sure if we will be back
   

   • 
   • 

   Is this helpful?

   Report
10. a

    alice

    Denver

    2 reviews

    4.0

    2 reviews

    Dined on 17 November 2024

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4

    Really fun atmosphere . A little loud for us but we are “ older”! Didn’t love the Margs but loved the shrimp cocktail and it’s perfect to share . My husband’s fillet was beautifully prepared but a bit over cooked and seemed really pricey . The Lomo Saltado was okay… not great . Three way potatoes were amazing ! We were staying at Hotel Clio so lovely option for dining !
    

    Is this helpful?

    Report