Trabucco

Review summary

1. t

   tracey

   VIP

   Pittsburgh

   8 reviews

   4.0

   8 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We chose Trabucco for our last dinner in Orlando and it did not disappoint. Bread service was nice with the option of adding balsamic, pepper and/or cheese to the oil along side the bread. Our appetizers came out pretty quick. The mixed salad was wonderful. The sweetness of the pears with the saltiness of the Gorgonzola was an incredible pairing. The filet carpaccio smelled amazing with the truffles that provided a lovely earthiness to the dish. The pasta dishes were enjoyed with the pasta cooked properly. Our server Stacy made the meal. ⭐️ ⭐️⭐️⭐️⭐️Her suggestion were on point and she was an absolute pleasure to talk to. If we lived in Orlando we would be there once a week. Well done
   

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2. J

   Jacob

   VIP

   New York City

   18 reviews

   3.0

   18 reviews

   Dined on 10 December 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   We arrived at 5:54, and were 1st in line. The noise levels were deafening at the reception desk, and the receptionist, on an extended phone call, never acknowledged us, in any way, until she was off the phone. She checked us in,, and then the family behind, but asked us to wait to the side as the restaurant did not open for 2 more minutes. She then checked in the next couple, and seemingly forgetting us and the family she had checked in, proceeded to bring the 3rd guests to a seat in the dining room. All poorly executed. Our waiter Omar was excellent. The food was well prepared and flavorful, but not so special that we kept a reservation we had made for 2 evenings later. Pricey for what it is, including 3 ounce pours for an $18 glass of wine,
   

   TrabuccoResponded 7 days ago

   Thank you for sharing your experience with us. We sincerely apologize for the issues you encountered upon arrival, as this is not the standard of service we aim to provide. We will address the concerns you raised about the reception process and ensure better communication and efficiency moving forward. We’re glad to hear that Omar provided excellent service and that you enjoyed the food, though we’re sorry that it didn’t fully meet your expectations. We take your feedback seriously and will continue to improve. We hope you’ll consider giving us another opportunity in the future.
   

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3. J

   Jillian

   Edmonton

   1 review

   5.0

   1 review

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Omar was amazing. The food was incredible. Reasonably priced.
   

   TrabuccoResponded on 9 December 2024

   Thank you so much for your wonderful 5-star review! We're thrilled to hear that Omar made such a positive impact on your experience, and it's fantastic that you enjoyed the food. It’s always great to hear when our guests (and their families!) leave happy and full! We hope your son had a restful sleep after indulging—sometimes, it's just too good to resist! We look forward to welcoming you back again soon. Thank you for choosing us!
   

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4. R

   Rebecca

   Atlanta Metro

   1 review

   4.0

   1 review

   Dined on 21 November 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Overall, an enjoyable if overpriced experience, especially when our server skirted answering direct questions about how the food was prepared (e.g., menu described scallops as "seared" but, when asked whether they were actually seared or just caramelized, if they used wet or dry scallops, etc., the server didn't answer and kept using the terms "seared" and "caramelized" interchangeably). The food is good, the cocktails were craft-ish, the wine list extensive, the seating is comfortable, the furnishings are lovely, and the rather high price is the for the convenience of not having to leave the hotel.
   

   TrabuccoResponded on 27 November 2024

   Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the food, cocktails, and atmosphere, and that you found the seating comfortable. We also appreciate your comments regarding the pricing and the convenience of our location. We sincerely apologize for any lack of clarity in your server's responses and will address this with our team to ensure better communication in the future. Your insights are valuable, and we hope to have the opportunity to welcome you back for an even more enjoyable experience. Thank you again for your review!
   

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5. R

   Richard

   VIP

   Pittsburgh

   65 reviews

   5.0

   65 reviews

   Dined on 19 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice atmosphere. The noise from the lobby was overwhelming at times.
   

   TrabuccoResponded on 27 November 2024

   Thank you for the wonderful 5-star review! We're glad you enjoyed the atmosphere and appreciate your feedback. We understand that the noise from the lobby can sometimes be a bit overwhelming, and we'll take that into consideration for future improvements. We hope to welcome you back soon for another great experience! Thank you again!
   

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6. S

   Sara

   Orlando

   7 reviews

   5.0

   7 reviews

   Dined on 13 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Michelle gave a lot of suggestions on the food menu and they were all great. We had ossobuco and grouper: outstanding! The polenta that comes with the ossobuco has a lot of flavor and the meat very tender. Start with fritto misto and beef carpaccio!!!
   

   TrabuccoResponded on 27 November 2024

   Thank you so much for the fantastic 5-star review! We're thrilled to hear that Michelle's recommendations helped make your meal exceptional. Ossobuco and grouper sound like a perfect choice, and we're glad you enjoyed the flavorful polenta and tender meat. The fritto misto and beef carpaccio are definitely crowd favorites, and we're so happy you loved them! We can’t wait to welcome you back for another amazing dining experience. Thanks again for sharing your wonderful feedback!
   

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7. G

   Gabriela

   Orlando

   1 review

   1.0

   1 review

   Dined on 7 November 2024

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   Truthfully; the server was nice but wasn’t around to check on us as much, the food was alright, the drinks were a bit too sweet for us and overall the ambience was a bit uncomfortable. I appreciated the server and the managers attempts to make it up to us which made the experience a bit better !
   

   TrabuccoResponded on 27 November 2024

   Thank you for sharing your feedback, and we’re sorry to hear that your experience didn’t fully meet your expectations. We appreciate you recognizing the efforts of your server and the manager to make things right. We will certainly review your comments regarding the service, food, drinks, and ambiance with the team to ensure we’re providing the best experience possible for all of our guests. We hope you'll consider giving us another chance to provide a more comfortable and enjoyable visit next time. Thank you again for your valuable feedback.
   

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8. W

   William

   Coastal Georgia

   2 reviews

   5.0

   2 reviews

   Dined on 29 October 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   What a great time Server David was excellent along with the food!
   

   TrabuccoResponded on 6 November 2024

   Thank you so much for the 5-star review! We’re thrilled to hear you had a great time, and we’ll be sure to pass along your compliments to David. We're so glad you enjoyed both the service and the food. We can’t wait to welcome you back for another fantastic experience!
   

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9. P

   Penny

   VIP

   Fort Lauderdale

   32 reviews

   4.0

   32 reviews

   Dined on 29 October 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   It’s part of the Hilton Hotel. The tables and booths are too large to have any feeling of intimacy. Good for a corporate outing but not a great date venue.
   

   TrabuccoResponded on 6 November 2024

   Thank you for the 4-star rating and for your thoughtful feedback! We’re glad to hear you found our venue suitable for corporate outings. We understand that the size of the tables and booths might not create the most intimate setting for a date, and we appreciate you bringing this to our attention. Your input is valuable, and we’ll certainly keep it in mind as we look to improve the overall experience. We hope to welcome you back for another visit soon!
   

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10. OT

    OpenTable Diner

    Jacksonville

    1 review

    5.0

    1 review

    Dined on 20 September 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Trabucco was an AMAZINGGGGG EXPERIENCE!! We are staying at the Hilton Resort and decided to stay on site for dinner AND IT WAS THE BEST DECISION OF OUR TRIP!! We are 100% GLUTEN FREE and we were treated awesomely!! Our server Jackie was very knowledgeable, made sure everything could be prepared ahead of time to prevent cross contamination and it was all perfect!! 5 STAR CHEFS & 5 STAR SERVICE!! We are going to dinner here again tonight it was that good!! -Matt Christ-
    

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    TrabuccoResponded on 27 November 2024

    Thank you so much for the amazing 5-star review, Matt! We’re thrilled to hear that your dining experience at Trabucco was the best decision of your trip! It's fantastic to know that Jackie took such great care in accommodating your gluten-free needs and that everything was prepared perfectly. We’re so proud of our chefs and service team for making your experience memorable. We can’t wait to welcome you back for another amazing meal tonight! Thank you again for your kind words!
    

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