True Food Kitchen - New Orleans

Review summary

1. E

   Elizabeth VIP

   Greater Boston2 reviews

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 4

   Waited over an hour for food and was ignored by the manager. They were out of most items. Staff was unprofessional.
   

   True Food Kitchen - New OrleansResponded 2 days ago

   We're sorry for the long wait and lack of available items, Elizabeth. Thank you for your feedback; we'll address these issues to improve our service and professionalism.
   

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2. K

   Kara

   New Orleans1 review

   2.0

   Dined on 6 March 2025

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   Our waiter was very kind, but he was clearly overworked. He was one of only two waiters in the entire restaurant. We sat down at 5:30 and ordered two drinks and an appetizer first. It took about 15 minutes for the app to arrive and another five minutes for the drinks. We then ordered our entrees at 5:50 (two salads with meat) and they didn’t arrive until 6:20. We had an event at 7 pm, so we had to ask for the check before finishing our meal and finish our food by 6:30. Wait times absolutely need to be fixed here.
   

   True Food Kitchen - New OrleansResponded 7 days ago

   We apologize for the long wait times and the impact it had on your evening, Kara. Thank you for your feedback; we'll work on improving our staffing and service efficiency.
   

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3. A

   Andrew

   Newcastle1 review

   1.0

   Dined on 5 March 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Booked on line with open table for 6pm on 4th March all excepted . Turned up at 5.55 pm and the place was closed 😡
   

   True Food Kitchen - New OrleansResponded 7 days ago

   We apologize for the inconvenience of arriving to find us closed, Andrew. Thank you for your feedback; we'll ensure better communication regarding our holiday hours.
   

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4. C

   Christine

   Orlando3 reviews

   5.0

   Dined on 27 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious, service friendly & the best gluten free cookie I’ve ever tasted
   

   True Food Kitchen - New OrleansResponded on 28 February 2025

   Thank you for your wonderful review, Christine! We're happy to hear you enjoyed the food, friendly service, and loved our gluten-free cookie. We hope to see you again soon!
   

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5. S

   Sandy VIP

   Denver7 reviews

   5.0

   Dined on 24 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love True Food! The food is fresh and delicious and the service is exceptional!
   

   True Food Kitchen - New OrleansResponded on 7 March 2025

   Thank you for your kind words, Sandy! We're thrilled to hear you love our fresh food and exceptional service.
   

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6. Y

   Yusuf

   New Orleans1 review

   5.0

   Dined on 17 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   What a great place to find! The place is nicely decorated with tables and eating bars, depending on your preference. Great service team who introduce their food concept, check for allergies to advise you on any foods to avoid. Quality of food is fantastic and nicely presented. Good prices too.
   

   True Food Kitchen - New OrleansResponded on 18 February 2025

   Thank you for your review, Yusuf! We're happy to hear you enjoyed the decor, service, and food quality. We look forward to welcoming you back soon!
   

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7. M

   Megan

   Louisville1 review

   3.0

   Dined on 9 February 2025

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food was excellent, but they clearly did not properly prepare for the Super Bowl crowd as about half of the menu was sold out.
   

   True Food Kitchen - New OrleansResponded on 10 February 2025

   We're glad you enjoyed the food, Megan, and we're sorry for the limited menu options during your visit. Thank you for your feedback, and we'll work on better preparation for future events.
   

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8. A

   Amanda

   New Orleans1 review

   5.0

   Dined on 2 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Holly was our server and she was kind, helpful & a pleasure.
   

   True Food Kitchen - New OrleansResponded on 5 February 2025

   Thank you for your wonderful review, Amanda! We're thrilled to hear that Holly's kind and helpful service made your visit a pleasure.
   

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9. A

   Ashley VIP

   Chicago21 reviews

   5.0

   Dined on 28 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food and top-tier casual dining service. Friendly staff and comfortable seating. Would go again!!
   

   True Food Kitchen - New OrleansResponded on 30 January 2025

   Thank you for your kind review, Ashley! We're delighted to hear you enjoyed the food and service, and we look forward to welcoming you back soon!
   

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10. A

    Andrew VIP

    New Orleans4 reviews

    5.0

    Dined on 26 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This is a secret gem. Love the whole menu. Very healthy. Always easy to get a table. Never noisy.
    

    True Food Kitchen - New OrleansResponded on 8 February 2025

    Thank you for your kind review, Andrew! We're delighted to be your secret gem and that you enjoy our menu and atmosphere.
    

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