True Food Kitchen - Oak Brook

Review summary

1. J

   Jon

   VIP

   Chicago

   94 reviews

   5.0

   94 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As usual, the food and drinks were grand, and our favorite manager, Alivia, stopped to chat… always a treat!
   

   True Food Kitchen - Oak BrookResponded 4 days ago

   Thank you for your fantastic review, Jon! We're delighted to hear that you enjoyed the food and drinks, and we'll be sure to pass your kind words on to Alivia.
   

   Is this helpful?

   Report
2. K

   Kathleen

   VIP

   Chicago

   98 reviews

   5.0

   98 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food and service were excellent. It’s very loud inside, hard to hear everyone at the table. Noise echos. Other than that, everything else was great!
   

   True Food Kitchen - Oak BrookResponded 4 days ago

   Thank you for your feedback, Kathleen! We're glad you enjoyed the food and service, and we appreciate your input on the noise level.
   

   Is this helpful?

   Report
3. D

   Direnc

   VIP

   Chicago

   7 reviews

   5.0

   7 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 2
   4. Ambience 5

   We’ve been regular visitors to True Kitchen for its amazing food, but recently, the service quality has noticeably declined. During our visit today, we specifically requested a gluten-free and lactose-free pizza. While the server acknowledged this, they failed to mention the pizza was extremely spicy—an important detail given our dietary restrictions. We had to order an another pizza, with no compensation offered as she acknowledged we can’t eat it due it is super spiciness. To make matters worse, the server brought the check without asking, didn’t even bothered if we wanted dessert, making the experience feel rushed and dismissive. friendly, attentive service we once enjoyed seems to be missing. While the food is still excellent.
   

   True Food Kitchen - Oak BrookResponded 5 days ago

   Thank you for your feedback, Direnc. We're sorry to hear about your recent experience with our service and the oversight regarding the pizza's spiciness. We appreciate your continued support and will address these concerns to improve your future visits.
   

   Is this helpful?

   Report
4. E

   Erica

   Tucson

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was amazing and I was able to get a tasty meal with a very limited diet. Highly recommend.
   

   • 

   True Food Kitchen - Oak BrookResponded 4 days ago

   Thank you for your recommendation, Erica! We're thrilled to hear that you enjoyed your meal and found options that suited your dietary needs.
   

   Is this helpful?

   Report
5. M

   Mignon

   DO NOT USE

   6 reviews

   5.0

   6 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful healthy food in a modern setting Great attentive staff Great prices
   

   True Food Kitchen - Oak BrookResponded 5 days ago

   Thank you for your wonderful review, Mignon! We're delighted to hear you enjoyed our healthy food, modern setting, and attentive staff.
   

   Is this helpful?

   Report
6. T

   Thomas

   VIP

   Denver

   22 reviews

   5.0

   22 reviews

   Dined on 18 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   True food is my go to when in the area and anywhere they might be. The food is always deliciously prepared. Portions are great service is always on point. I can’t wait to be back again.
   

   True Food Kitchen - Oak BrookResponded 7 days ago

   We appreciate your glowing 5-star rating! We're excited to welcome you back and provide you with exceptional service again soon.
   

   Is this helpful?

   Report
7. K

   Kris

   Chicago

   8 reviews

   4.0

   8 reviews

   Dined on 16 December 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   The food is excellent and so many healthy options for everyone. It’s a bit pricey for lunch and service was nothing to write home about. Coffee was lukewarm and had to wait to get cream and by the time it got there coffee was cold. Food was also on the lukewarm side in regard to temperature. Service was surprisingly slow considering the place was less than 50% capacity. It will be a while before we return.
   

   True Food Kitchen - Oak BrookResponded on 18 December 2024

   Thank you for your feedback, Kris. We're glad you enjoyed the food options and apologize for the issues with service and temperature; we'll work on improving these areas.
   

   Is this helpful?

   Report
8. K

   Kristen

   VIP

   Chicago

   27 reviews

   5.0

   27 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Horace was our server. He was excellent and provided great service and recommendations. We had brunch on Saturday to celebrate a friend’s birthday. We had the cauliflower starter, avocado toast and scrambled egg bowl with roasted sweet potato. It was all really good. Highly recommended.
   

   True Food Kitchen - Oak BrookResponded on 15 December 2024

   Thank you for your wonderful review, Kristen! We're thrilled to hear that Horace provided excellent service and that you enjoyed your brunch selections.
   

   Is this helpful?

   Report
9. M

   Marc

   VIP

   Chicago

   10 reviews

   4.0

   10 reviews

   Dined on 13 December 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Service was fine, food was good and price for high quality food seemed reasonable
   

   True Food Kitchen - Oak BrookResponded on 15 December 2024

   Thank you for your review, Marc! We're glad you enjoyed the food and found the pricing reasonable. We hope to see you again soon!
   

   Is this helpful?

   Report
10. O

    Owen

    VIP

    Chicago

    5 reviews

    5.0

    5 reviews

    Dined on 9 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    First time coming here and I was blown away!!! The food is REAL food that is highly nutritious and tasty. The ambience of this place is also really nice and fits the theme of the food being healthy, organic food. The service here was also phenomenal. Our server, Horace, was extremely helpful in deciding what to get. He was also very personable and was pleasant to chat with him.
    

    True Food Kitchen - Oak BrookResponded on 11 December 2024

    Thank you for your wonderful review, Owen! We're delighted to hear you enjoyed the nutritious food, pleasant ambiance, and phenomenal service from Horace. We hope to see you again soon!
    

    Is this helpful?

    Report