True Food Kitchen - San Diego UTC

Review summary

1. R

   R

   VIP

   Dallas

   56 reviews

   3.0

   56 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   Food was delicious as always. Service was terrible. Seated at 12:30 and an hour before our food trickled out sporadically. Waitress didnt refill any drinks or ask if we wanted dessert or anything else. She wasnt rude or anything just barely paid attention to us.
   

   True Food Kitchen - San Diego UTCResponded 1 day ago

   We're sorry to hear about the service issues during your visit, but glad you enjoyed the food. Thank you for your feedback; we'll work on improving our attentiveness to enhance your experience.
   

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2. R

   Ron

   San Diego

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   My wife asked for a medium rare burger. It came very medium and we couldn't catch the eye of the server to fix it. Towards the end of the meal he returned by only offered an apology for the overdone medium which he saw.
   

   True Food Kitchen - San Diego UTCResponded 6 days ago

   We apologize for the issue with your wife's burger and the lack of timely assistance from our server. Thank you for your feedback, and we'll work to improve our service.
   

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3. T

   Thomas

   San Diego

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One dish came out cold but they quick resolved the issue. Food was very tasty and we gat seated when we arrive at the reservation time. We will return again.
   

   True Food Kitchen - San Diego UTCResponded 6 days ago

   Thank you for your feedback, Thomas! We're glad to hear the issue was quickly resolved and that you enjoyed the tasty food and prompt seating. We look forward to your return!
   

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4. R

   Robert

   VIP

   San Diego

   12 reviews

   4.0

   12 reviews

   Dined on 16 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Still one of our favorite places but shrinkflation has had an effect on portion size
   

   True Food Kitchen - San Diego UTCResponded on 16 December 2024

   Thank you for your feedback, Robert. We're glad to remain one of your favorite places and apologize that our portion sizes didn't meet expectations.
   

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5. O

   Onur

   Los Angeles

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious and healthy food for reasonable price. Great service and ambience.
   

   True Food Kitchen - San Diego UTCResponded on 16 December 2024

   Thank you for your review, Onur! We're happy to hear you enjoyed the delicious food, great service, and ambience.
   

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6. D

   Denise

   VIP

   Hawaii

   8 reviews

   5.0

   8 reviews

   Dined on 12 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   True Foods is one of my favorite restaurants. They are able to cater to my gluten and dairy allergies with healthy food options that are delicious. Their burgers are excellent, as is everything else I’ve tried. Our server today was attentive, very helpful and efficient. Highly recommend.
   

   True Food Kitchen - San Diego UTCResponded on 13 December 2024

   Thank you for your wonderful review, Denise! We're delighted to be one of your favorite restaurants and glad you enjoy our gluten and dairy-friendly options, as well as our excellent service.
   

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7. E

   Erin

   Philadelphia

   3 reviews

   3.0

   3 reviews

   Dined on 7 December 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Food was pretty good but portions are on the smaller side. My teenage boys could have eaten double. Service was excellent.
   

   True Food Kitchen - San Diego UTCResponded on 9 December 2024

   Thank you for your feedback, Erin! We're glad you enjoyed the food and excellent service, and we'll consider your thoughts on portion sizes.
   

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8. E

   Eileen

   San Diego

   8 reviews

   5.0

   8 reviews

   Dined on 3 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome food selection, awesome food, excellent service.
   

   True Food Kitchen - San Diego UTCResponded on 4 December 2024

   Thank you for your kind words, Eileen! We're thrilled to hear you enjoyed our food selection and excellent service.
   

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9. K

   Kyle

   VIP

   San Diego

   37 reviews

   5.0

   37 reviews

   Dined on 2 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is or of my favorite places to eat. I was pleased my 17 year old granddaughter, who is very health conscious , loved it too
   

   True Food Kitchen - San Diego UTCResponded on 3 December 2024

   Thank you for your kind words, Kyle! We're delighted to hear that both you and your granddaughter enjoyed your visit to our restaurant.
   

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10. H

    Hongmei

    VIP

    San Diego

    4 reviews

    4.0

    4 reviews

    Dined on 30 November 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5

    I’ve been to Truefood for 15 years now, including the fashion valley location and the UTC one. The UTC venue has great decor; many guests. The foods my husband and I ordered were great. If my kid’s food was cooked a little softer, it’d suit kids better. The venue was a bit under-staffed for the day when we were there. After we expressed our feelings of being neglected, the manager and hostess both came to apologize and tried to make up for it. The foods at the fashion valley venue probably are more kid-friendly in comparison. Overall, we appreciated the staff’s willingness to make things right for customers.
    

    True Food Kitchen - San Diego UTCResponded on 4 December 2024

    Thank you for your feedback, Hongmei. We're glad you enjoyed the food and decor at our UTC location and appreciate your understanding and acknowledgment of our staff's efforts to address your concerns.
    

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