Tupelo Honey - Las Colinas

Review summary

1. k

   kay

   VIP

   Seattle

   64 reviews

   3.0

   64 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Restaurant almost empty and it still took almost 30 minutes after ordering to get our drinks. Food was very good and server very nice but for petes sakes why so slow???
   

   Tupelo Honey - Las ColinasResponded 4 days ago

   Thank you for your feedback. We're glad to hear you enjoyed the food and appreciated our server's service! We sincerely apologize for the delay in getting your drinks. While we aim to provide timely service, sometimes unforeseen delays can occur, and we're working hard to improve our efficiency. Your comments are valuable, and we’ll make sure to address this with the team. We hope to have the opportunity to serve you again soon with a quicker experience!
   

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2. S

   Shari

   VIP

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this place! Friendly staff and great food! Cute glasses too…
   

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   Tupelo Honey - Las ColinasResponded 6 days ago

   Thank you so much!!
   

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3. m

   mary

   Mobile

   5 reviews

   4.0

   5 reviews

   Dined on 28 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The restaurant has a great well lit open feel to it. The service was excellent and everyone was friendly. The sangria was very good but a bit pricey for the small glass. The tomato soup, Brussels, potatoes and smash burger were all excellent. I was disappointed with the fried chicken tenders as they were overcooked. The manager did take them off our bill.
   

   Tupelo Honey - Las ColinasResponded 7 days ago

   Thank you so much for your detailed feedback! We’re so happy to hear you enjoyed the atmosphere, service, and most of the dishes you tried, especially the tomato soup, Brussels, potatoes, and smash burger. We truly appreciate your understanding regarding the fried chicken tenders, and we're glad the manager was able to address it. We’ll definitely take your feedback on the sangria and tenders into consideration as we strive to improve. We look forward to welcoming you back soon!
   

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4. A

   Amani

   VIP

   Dallas

   10 reviews

   1.0

   10 reviews

   Dined on 23 February 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   When we got there it took about 30 mins before we got waters and were addressed by the wait staff. The food was very underwhelming when I came out. I got the breakfast platter and the eggs were under cooked. Just over all wasn’t a great experience and the food wasn’t very good. Also extremely calorie dense for the food to not be good. I would recommend.
   

   Tupelo Honey - Las ColinasResponded on 25 February 2025

   Hi Amani, Thank you for sharing your experience with us. We’re sorry to hear that your visit didn’t meet expectations. Timely service is important to us, and we apologize for the delay in addressing you. We also regret that the breakfast platter wasn’t up to standard and that the food didn’t meet your expectations overall. We’ll review these issues with our team to improve both service and food quality. We appreciate your feedback and hope you'll consider giving us another opportunity to provide a better experience. Warm regards, Cayden Gray Tupelo Honey
   

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5. M

   Marcus

   Dallas

   24 reviews

   3.0

   24 reviews

   Dined on 23 February 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   My family and I used to love going to Tupelo Honey but this most recent visit made us not want to go back. First was the long wait. We had a reservation and we're sat immediately. However, it took 20 mins for our drinks to come out and almost an hour before the server came back to take our order. I understand there were two larger parties but I felt the server should have taken our order right away so it wouldn't have taken so long for us to get our food. Then after waiting so long for our food, we were disappointed when it came out! I'm not sure if it's just the Las Colinas location or if all Tupelo Honey restaurants have cut back on their portion sizes but the entrees, biscuits and appetizers were much smaller than previously! We typically go to the Frisco location but Las Colinas was closer. First the appetizers! The biscuits were hard and smaller than before! Typically two people could share one biscuit that's how big there were previously. The fried pickles were much smaller and seemed to be more batter than pickles. Finally, the entrees! The chicken and waffles seemed like they split 1 waffle in half to make two plates. Same with the chicken. My surf and turf was the worst! I was under the impression I was getting a full steak but instead got 3 straps of steak that was cooked well done and not medium like I asked! It was so obvious and surpring about the steak size that we all laughed like where is the rest of the steak! Unfortunately, we won't be going back to Tupelo Honey which is a bummer because we really used to like their food!
   

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6. N

   Nyakouth

   Dallas

   1 review

   5.0

   1 review

   Dined on 17 February 2025

   1. Overall 5
   2. Food 2
   3. Service 5
   4. Ambience 5

   everything was great! chicken and waffles was very chewy, probably would get something else next time!
   

   Tupelo Honey - Las ColinasResponded on 19 February 2025

   Thanks for the review, Nyakouth! We're thrilled to hear that you enjoyed your dining experience at Tupelo Honey - Las Colinas. We're sorry to hear that our chicken and waffles didn't meet your expectations. Your feedback is valuable to us and we'll definitely take it into account for future improvements. We look forward to welcoming you back soon!
   

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7. J

   Jazzmyn

   Dallas

   1 review

   1.0

   1 review

   Dined on 16 February 2025

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 5

   Food isn’t the same and the portions are small
   

   Tupelo Honey - Las ColinasResponded on 26 February 2025

   Thank you for sharing your feedback. We're sorry to hear that your experience didn't meet expectations. We're constantly working to improve, and we’ll certainly take your comments about the food and portion sizes into consideration. We’d love to make it right and hope you’ll give us another chance to provide a better experience. Feel free to reach out if you'd like to discuss it further!
   

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8. s

   sloan

   Dallas

   21 reviews

   5.0

   21 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Daisy was our server. She was fantastic. Food was excellent. Highly recommend!!
   

   Tupelo Honey - Las ColinasResponded on 17 February 2025

   Hey Sloan, We're over the moon to hear that you had such a great experience at Tupelo Honey - Las Colinas! Your kind words about our food and service are greatly appreciated. We're thrilled that you would recommend us. We look forward to serving you again soon. Thank you for choosing us for your dining experience. See you soon! Best, The Management Team
   

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9. C

   Creed

   Unspecified

   1 review

   4.0

   1 review

   Dined on 15 February 2025

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 2

   The restaurant was as to be expected full on Valentine’s Day and the welcome staff was very accommodating to seating options with both my wife and child. The food was great as I have been to the other location in Frisco so great quality and taste. The only thing that not the absolute best which the amount of time it took to get food. Kitchen had to be busy based on the amount of people that were there and the manager took it upon herself which was a very nice gesture to give us a coupon for use on another visit. We will be back based on that service and acknowledgement of the circumstance and kindness.
   

   Tupelo Honey - Las ColinasResponded on 17 February 2025

   Hello Creed, Thank you for taking the time to share your experience at Tupelo Honey - Las Colinas. We're thrilled to hear that you and your family enjoyed our food and found the overall quality to be great. We're sorry to hear about the wait time you experienced due to the busy period. We're glad to hear that our manager's gesture to offer a coupon was appreciated. We look forward to welcoming you back and providing the exceptional service you deserve. Best Regards, Tupelo Honey - Las Colinas Management Team
   

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10. T

    Tiffany

    Unspecified

    1 review

    2.0

    1 review

    Dined on 15 February 2025

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 4

    Food not so good. Biscuits hard, fish was under seasoned while shrimp was over seasoned. Drinks were weak. Will not return
    

    Tupelo Honey - Las ColinasResponded on 18 February 2025

    Thank you for sharing your feedback. We're really sorry to hear that your experience didn’t meet expectations. We strive to provide delicious, well-seasoned food and drinks, and it’s clear we missed the mark during your visit. Your comments about the biscuits, fish, and shrimp are very helpful, and we’ll certainly look into those issues with our kitchen team. We’re also sorry the drinks didn’t meet your expectations – we’ll make sure to address that as well. We truly appreciate your feedback and hope you might consider giving us another chance in the future.
    

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