Turner's

Review summary

1. M

   Merle

   VIP

   Houston

   46 reviews

   3.0

   46 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   This is a very nice restaurant. Good for special occasions. However, we're not fond of Wagyu beef. It's also EXTREMELY expensive. The live music is nice, but way too loud for such a small place. The service and presentation are exceptional.
   

   Is this helpful?

   Report
2. C

   Christopher

   Orlando

   3 reviews

   1.0

   3 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Food poising, and excessively charged. Didn’t have listed vintages in stock, so asked for a glass of wine, they opened and charged for a bottle. Offered a shot of vodka with caviar service, which seemed free it’s just vodka, was charged twice at more than a cocktail price. Asked for side of pasta with mains, after stating they could do this, but we were charged for two entrees. Bill was roughly 400 dollars more than it should have been… and to top it off… food poising.
   

   Is this helpful?

   Report
3. C

   Christine

   VIP

   Houston

   34 reviews

   5.0

   34 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a special night and being at Turners made it even more so.
   

   Turner'sResponded 2 days ago

   Thanks for joining us, Christine!
   

   Is this helpful?

   Report
4. W

   Will

   VIP

   Houston

   3 reviews

   2.0

   3 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 2

   I had been to Turner’s one other time and had a great experience. This time was not great. We were on time for our reservation and upon sitting down were told they had an 8:30 reservation for our table and would need to be done by then. What an absolutely unprofessional way to start off a meal at a high end restaurant. The wine service wasn’t great and the server insisted on advising on the wine and wouldn’t get the somm. Throughout the meal, we were rushed even though we weren’t trying to take our time. The service was slow to take our orders and wouldn’t allow us to put in the starters while we decided on the mains, so they made us wait another 10 min to put it all in at the same time. This felt so dumb because they were already rushing us. At 8:30, they removed us from our table right after we ordered dessert and sat us at the bar. The rest of my party were embarrassed and insulted. It felt like being a kid again and getting sent to timeout. I was dining with some very successful Houston execs and they said they’ve never experienced anything like that before and would not be coming back. You can imagine that they will spread the word, as well. The food was delicious, but the experience ruined what had been one of my favorite restaurant experiences. I recommended Turner’s to so many people after my first visit. Now, I’ll be telling a more cautionary tale.
   

   Is this helpful?

   Report
5. J

   John

   VIP

   Houston

   6 reviews

   5.0

   6 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent evening, more like being in NYC or Paris than Houston
   

   Is this helpful?

   Report
6. J

   Jake

   Houston

   8 reviews

   5.0

   8 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Phenomenal experience and even better food. The butter that they’re melting on the steaks now is to die for.
   

   Turner'sResponded on 16 December 2024

   Thanks for visiting, Jake! We are thrilled to hear you enjoyed!
   

   Is this helpful?

   Report
7. W

   Wesley

   VIP

   Nashville

   2 reviews

   5.0

   2 reviews

   Dined on 5 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing as always! Great experience…. Food and music were excellent.
   

   Turner'sResponded on 6 December 2024

   Thanks for joining us, Wesley! We look forward to serving you again!
   

   Is this helpful?

   Report
8. K

   Kay

   VIP

   Houston

   9 reviews

   1.0

   9 reviews

   Dined on 4 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Too loud. Terrible service. My Apple Watch came on several times saying loud environment We had to remind waiter several times cocktail refills and when delivered, they were wrong We won’t be going back
   

   Is this helpful?

   Report
9. K

   Kay

   VIP

   Houston

   13 reviews

   5.0

   13 reviews

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another wonderful evening at Turner's! The food is fabulous, service is impeccable and the decor and pianist take everything up a notch. Can't wait to come back.
   

   Turner'sResponded on 4 December 2024

   Thank you so much for your glowing review! We're thrilled to hear that you had another fantastic evening. We can't wait to welcome you back for your next visit. Your continued support means the world to us!
   

   Is this helpful?

   Report
10. R

    Rod

    Houston

    14 reviews

    5.0

    14 reviews

    Dined on 23 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Lovely wait staff, lovely food, lovely ambiance. This place brings such joy to my husband and I. A true treasure and the best restaurant in the berg group!
    

    Turner'sResponded on 25 November 2024

    Thanks for visiting, Rod! We are thrilled to hear you enjoyed your experience and look forward to serving you again!
    

    Is this helpful?

    Report