Twin Owls Steakhouse

Review summary

1. D

   David

   Mexico City

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   The quality of the Meat was one of the best, but flavors and preparation of the food for the rest of the menu was very poor.
   

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2. M

   Michael

   VIP

   Denver

   13 reviews

   4.0

   13 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our first time there ... food & service was great. We arrived an hour prior to our reservation, and they we able to seat us immediately ... on Christmas eve. Our table was next to the windows and I'm sure that view was spectacular, but it was 6 pm in December (dark). We plan to return in the spring or summer to catch the view. The stairs down (& back up afterward) from the parking lot were a bit challenging in the dark, but they did have motion activated lights that did help some.
   

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3. C

   Catherine

   Denver

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Seating was prompt, Mackenna was delightful, and the food was very good. The atmosphere was festive and we can highly recommend it to anyone looking for an upscale dining experience in Estes Park.
   

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4. W

   Wayne

   VIP

   Alabama

   9 reviews

   2.0

   9 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   For the price of the food at this "steakhouse", I was completely unimpressed. The prices are equivalent to Denver steakhouses but not the experience or quality of food. After being seated and ordered, all the food including our starters all came out at once. Very surprising. The food was more inline of an Outback. The coconut shrimp tasted like it was frozen instead of hand battered and the braised short ribs was over cooked and dry. The crab chowder had little crab. I can't recommend the place given the high prices. They were open Christmas Eve but not sure we will be back given the experience.
   

   Twin Owls SteakhouseResponded 1 day ago

   Hi Wayne, we deeply regret that your recent dining experience with us didn't meet your expectations. Your feedback on the food quality and service is incredibly valuable. It's important for us to address these issues so that we can provide the level of excellence you deserve. If you could kindly share more details with us at info[at]twinowls.net, it would help us understand how we dropped the ball and how we can do better in the future. Your understanding is greatly appreciated, and we look forward to hearing from you soon.
   

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5. S

   Steve

   Denver

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely everything was outstanding! We both had the halibut and New York Strip and they were just so darn tasty! We will definitely be back again !
   

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6. S

   Slade

   VIP

   San Diego

   11 reviews

   3.0

   11 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 5

   The venue is the best thing going for this place. The views were incredible. The food wasn't horrible, it just wasn't worth it. Tables around us had bread served with the water upon seating, we were asked if we wanted some, we of course said yes, had to ask for it again after the first appetizers were served. We started with Elk Kabobs, Baked Brie, and Smoked Duck Crostini. The elk was dry and pasty, the duck was average, but sad because it is a delicacy that should always hit. The best appetizer sadly was they baked brie. It was probably the highlight of the meal for me. We then tried the soup of the day, a crab chowder. I love crab and was super excited for this to only feel like they robbed me of the joy and served me tomato vegetable soup with shredded chicken instead of crab. We followed that with a spinach and beet salad. Good thing that is really hard to mess up and was decent. Then we had the main course. We had the way overpriced Wagyu Prime Rib at $ 95. I say overpriced because for chicle, it should have only been $0.95. It was unbelievably chewy. My son had the 8 oz Sirloin. His was fair, even if he didn't eat it all. Finished it off with a carrot cake, which for one of the few we've had, no raisin, but it did have coconut flakes and pineapple. At least we ended the night with a good bite. The service was average for such an expensive, fancy, and holiday night.
   

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7. M

   Max

   VIP

   New Orleans

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful Christmas Eve dinner-went early enough for a great view of the mountains. Thanks much!
   

   Twin Owls SteakhouseResponded 1 day ago

   Max, we're thrilled that you chose to spend your Christmas Eve with us and that you enjoyed the view of the mountains. Thank you so much for your kind words - it means a lot to us! We can't wait to welcome you back for more wonderful dining experiences in the future. Happy holidays!
   

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8. J

   Jerry

   Denver

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Had a great anniversary dinning experience at Twin Owl’s. Looking forward to a return visit.
   

   Twin Owls SteakhouseResponded 2 days ago

   Jerry, we're thrilled to have been a part of your anniversary celebration! It warms our hearts to know that you had a fantastic dining experience with us. We'll be eagerly awaiting your return visit. Thank you for choosing us for such a special occasion!
   

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9. J

   James

   VIP

   Raleigh

   32 reviews

   4.0

   32 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   I really like dining here but I always come away with something that makes me think I wish it were better. We went with their house wine by the glass this time and when we were served it was like a quarter of a glass. My wife walked over to the bartender and asked if this was normal or not. The bartender admitted that it was a little short but said that the house pour is only 5 ounces. So beware of poor value when it comes to ordinary house wine. Vendage is one of the house wines and it’s considered a cheap mediocre wine. The other let-downs were: bernaise sauce was poor and not warm. Brussels sprouts were rather large and undercooked. Service was slow even though the restaurant wasn’t full.
   

   Twin Owls SteakhouseResponded 2 days ago

   James, thank you for taking the time to provide your valuable feedback. We sincerely apologize for falling short of your expectations on this visit. Rest assured that we will address the issues you've mentioned regarding the portion size of our house wine, as well as the quality and temperature of the dishes served. Your comments are truly appreciated, and we hope to have the opportunity to make it right for you during your next visit. Thank you for being a loyal customer, James!
   

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10. D

    Dana

    San Francisco

    1 review

    5.0

    1 review

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Fantastic food and steak. Good vegetarian options too.
    

    Twin Owls SteakhouseResponded 2 days ago

    Thank you for your kind review, Dana - we can't wait to have you back for another delicious meal!
    

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