UKAI

Review summary

1. B

   Brad

   Dallas1 review

   2.0

   Dined on 16 February 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Food was not good. Fish was not fresh. I would not recommend to my friends.
   

   Is this helpful?

2. R

   Rodrigo VIP

   Mexico City9 reviews

   4.0

   Dined on 15 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   El sushi está rico, el atún bueno sin ser el mejor que he probado, la atención es buena pero les falta poner atención al detalle, por ejemplo en mi reservación pide que cumplía 10 años con mi esposa y nadie hizo mención en esto , nisiquiera tuvieron algún detalle especial, de hecho nos querian sentar en la barra, así que le dije al hostess , es mi 10 aniversario , necesito una mesa como pedí en mi reserva, está muy caro para lo que es, sinceramente pague 1850 pesos por dos personas sin vino y es súper confuso el tema de que incluyen el 15% de propina pero aún así te viene un campo para pedir Tip. Deberían no incluir el 15% y uno dejar propina según corresponda el tipo de servicio.
   

   • 

   Is this helpful?

3. M

   Marissa VIP

   Baltimore7 reviews

   5.0

   Dined on 18 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   UKAI was our favorite restaurant at the Conrad property - so much so that we not only visited 3x over the week we were there, but even canceled our reservation at the Michelin level reservation on site to dine here for our last night. Omar is the head chef and he made our experiences no less than magnificent each time. He has created traditional and seasonal incredible tastes - all fish is fresh, high quality and so delicious. We usually don’t order rolls (more so nigiri ) but we did both here and couldn’t stop - the ceviche roll is one we came across by chance, and it quickly became our favorite - we ordered it 4x! We will definitely be back, especially for UKAI. Thank you Omar!
   

   Is this helpful?

4. J

   Jeff

   Las Vegas3 reviews

   4.0

   Dined on 13 January 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Other than the outrageously high beer prices.... Nearly $20 for a single bottle Asahi... We really enjoyed our dinner at Ukai. The Salmon and Miso was delicious, as was my spicy salmon roll, my wife's spicy tuna hand rolls (not on the menu), and the lamb.
   

   Is this helpful?

5. W

   Won VIP

   New York City11 reviews

   5.0

   Dined on 3 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Unlike our other dining experiences so far at the Conrad Tulum where the service was lackluster, Ukai was amazing in every way. Our servers were attentive and the food was amazing. Shibuya roll was a highlight, as well as the nigiri in general. Fairly priced as well. Best dining experience at the Conrad Tulum, and it’s not even close. Highly recommended.
   

   Is this helpful?

6. J

   John VIP

   New York City15 reviews

   5.0

   Dined on 17 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great service and big menu. Good for business meals or a romatic dinner. Food was good - some of the sashimi didn't seem as fresh as it could have been but still very good!
   

   Is this helpful?

7. A

   Anna

   New Orleans1 review

   5.0

   Dined on 7 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came here on a family trip and the service was so fantastic. Our daughters felt so special and loved all of the options available to them. Thank you for making it a relaxing dining experience for us all with amazing food.
   

   Is this helpful?

8. M

   Monica VIP

   Cancun13 reviews

   5.0

   Dined on 27 May 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 3

   Is a bit over priced. AC tempature is extremely cold. Take a light jacket. Food is good, ambiance is nice. I have a problem with the security guards at the complex entrance other restaurants in Conrad Hilton let them know in advance of our reservation to have quick access. Unaki did not never answered my request and there was a long wait to ñet us in. Not a pleasant experience due to the security staff qt the complex entrance.
   

   Is this helpful?

9. OT

   OpenTable Diner VIP

   Hawaii2 reviews

   4.0

   Dined on 20 May 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The sushi chef is amazing and takes such great care in preparing the dishes. The truffle kampachi was to die for!
   

   Is this helpful?

10. GM

    GMBRIVIERAMAYA VIP

    New York City25 reviews

    5.0

    Dined on 12 May 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Increible servicio y muy buen japonès! Muy recomendable
    

    Is this helpful?