Ula Restaurant & Tapas Bar

Review summary

1. M

   Maria

   VIP

   Dublin

   17 reviews

   4.0

   17 reviews

   Dined today

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   I haven’t been in this venue since it was Faralon and the new owners got lucky with the space & thankfully kept the decor. The food selection is decent but the food is overall moderate. Service was ok.. no attention that wine glasses were empty so we poured ourselves! Focaccia bread came with butter but says evo on the menu. I also didn’t like that 20% service charge is automatic added to the bill and the server did not mention that. Will we return probably not as I feel there are other options downtown that you get better value & come away satisfied.
   

   Is this helpful?

   Report
2. G

   Galen Klein

   VIP

   San Francisco

   6 reviews

   5.0

   6 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful bar - great specialty cocktails. The decor is beautiful. Dinner was excellent.
   

   Is this helpful?

   Report
3. D

   Dial

   VIP

   San Francisco

   2 reviews

   2.0

   2 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Cons: although I listed one of our party as gluten and dairy free, it was not addressed at all. The food was pretty bland, except for the scallops, those were delicious but the other 4 dishes ordered were absolutely not worth their minimum $25 each. The service was attentive and okay initially but halfway through dinner, he barely spoke to / acknowledged us, did not say thank you, have a good night etc. I can only assume it’s because tip is included (35%) and so he didn’t try anymore. Pros: the music was good. The decor is interesting. I would not recommend Ula to anyone and wish I never went and spent $250 for that experience.
   

   1 person found this helpful

   Report
4. J

   Jonhy

   VIP

   New Orleans

   33 reviews

   5.0

   33 reviews

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a great experience the service and the food is very good. 💙🌙
   

   Is this helpful?

   Report
5. S

   Sarah

   Phoenix

   2 reviews

   4.0

   2 reviews

   Dined on 12 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food was fantastic and the staff friendly. We had the beef and salmon. Perfectly cooked.
   

   Is this helpful?

   Report
6. J

   Jeffrey

   Sacramento

   2 reviews

   5.0

   2 reviews

   Dined on 9 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food with some novel tapas Selections. Great cocktails.
   

   Is this helpful?

   Report
7. M

   Mercedes

   VIP

   San Francisco

   93 reviews

   5.0

   93 reviews

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had been to Ula restaurant a few times. This is my favorite restaurant whenever I go to shows with other friends and I even took my husband to dine at Ula after the show. So I mentioned it to my friends since it is near to Curran theater where we watched the Golden Girls Live show last night. We were accommodated nicely including another person to the reservation. We sat in the back in a beautiful booth. We were given an extra chair for the 5th person. For Tapas, we ordered the Octopus Carpaccio, Chicken Pastry and Truffle Fries. For the Main Plates we had the Spanish Paella & Crema Di Stracciatella and Bread Service. My friends told the server that we were celebrating mine and another friend’s birthday. Also we mentioned that we were going to see a show that the restaurant offers 10% off for restaurant dining. These are good perks they offer from happy hour (20% off), hotel guest (10% off), theatre & concert goers (10% off) & wine shop (50% off to go orders only). The service was superb. The owner passed by and said hello to our table. He was delighted to see us all wearing in red tops. Again the friends mentioned we were celebrating birthdays and after going to see the Golden Girls Live show. He wished me and my friend a happy birthday. The food was so delicious and delectable. My birthday friend ordered margarita for drink and the rest we ordered a bottle of Merlot (Chateau Le Bonnat Graves). I am a Cab person but the Merlot was medium body and was smooth and well-balanced. We the birthday gals were surprised by two separate cakes with candles. We had Tiramisu and Chocolate Truffle Mousse cake. They were so delicious and the flavor was mild and the mousse was rich but not intense. The cakes were complimentary which was a very nice gesture given to us. When we were leaving there was a live music player but the host said they have live player on Thursdays only. It was a beautiful dinner experience we had. I really recommend Ula for any occasions.
   

   • 
   • 

   Is this helpful?

   Report
8. C

   Chris

   VIP

   Calgary

   14 reviews

   5.0

   14 reviews

   Dined on 5 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Casey was great as our server and the room was very interesting.
   

   Is this helpful?

   Report
9. T

   Tiffany

   San Francisco

   1 review

   3.0

   1 review

   Dined on 28 November 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   We went for Thanksgiving and ordered the prefix menu. Our waitress made a mistake and put in for all our food to come at once which was a nightmare. When I asked what happened and why our bread and olives never arrived and why we got one salad, one main dish and all the appetizers she got offended because I guess it was her mistake and she didn't want to face it. The owner came to our table and informed us we made her cry and how could he fix our situation. We ended up with a new waiter who did not do what we asked and so somehow instead of all new salads and soups which never arrived we got our main courses ice cold and they packed our soup to go. One member of our table didn't get his food until after we all got ours, so that was uncomfortable as we all wanted to break bread together. Even though out main dishes had been sitting and were cold. The food was fantastic. My fillet of beef was cooked to perfection. My sister-in-law ordered the turkey and mashed potatoes and stuffing and she said it was pretty good. The vegetarian choices were great and the vegetarian food was good. My niece ordered the salmon and it was raw. The Tapas were amazing. Favorites included the beet salad, garlic shrimp, truffle fries minus the truffles and bruschetta. We never got the soup so I can't say how it tasted. Overall the kitchen and wait staff need to work on timing better. Food was fantastic and even though service was tricky we all agreed we'd eat here again just maybe not for Thanksgiving. We were so full we took our dessert to go!!
   

   1 person found this helpful

   Report
10. M

    Maureen

    San Francisco

    3 reviews

    5.0

    3 reviews

    Dined on 24 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    So happy to find this restaurant. It’s great place to dine especially if you’ll be attending a show at the SF Playhouse. The decorations are superb along w the food and service!
    

    Is this helpful?

    Report