Ume Sushi Heights

Review summary

1. D

   Dusten

   Austin

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   Pretty disappointing. Was recommended by head sushi chef where I work. There was a sake tasting event which seemed to have all staffing thrown off their game. The bartender was taking tables instead of where he needed to be and the guy behind the bar was floundering w an impressive amount of dirty glassware piling up. Still, every item coursed took an extremely long time to arrive, including the store bought pickle assortment. Ordered a few sashimis and they tasted tired. The shima aji tasted like a bad sea bass. The instant wasabi was two different colors from oxidation, likely sitting uncovered in a refrigerator for hours. Saw an add online that they were hiring for front of house. Hope they get the staffing they desperately need.
   

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2. M

   Michael

   Houston

   22 reviews

   vip
   5.0

   22 reviews

   Dined on 26 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time. Every bite of everything was great. We told our server we were in kind of a hurry because we needed to make it to a concert, and she stayed on top of everyone to get us in and out while still having a great experience.
   

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3. k

   katelyn

   Houston

   1 review

   5.0

   1 review

   Dined on 8 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful! Such a beautiful place and wonderful service!
   

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4. B

   Bruce

   Houston

   6 reviews

   5.0

   6 reviews

   Dined on 29 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our second time here and they did not disappoint!! We sat at the sushi bar and had great service. They sushi was very fresh with a good mix of selection. Definitely going back again!
   

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5. L

   Lauren

   Houston

   2 reviews

   3.0

   2 reviews

   Dined on 28 September 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   The sushi was smaller than usual, our edamame was the first thing we ordered but didn’t come for almost 30 minutes and our waiter would just disappear.
   

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6. C

   Christy

   Houston

   1 review

   1.0

   1 review

   Dined on 22 September 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We waited for over 45 mins after placing our drinks order and still nothing. Food came out so slow, we ended up leaving and canceling all orders. Way under staffed and no manager on site to make sure everything was up to service. Many folks left angry.
   

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7. OT

   OpenTable Diner

   Houston

   1 review

   5.0

   1 review

   Dined on 18 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing Experience. Our server was very attentive gave us some recommendations because it was our first time dining in. Really loved everything.
   

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8. J

   Jae

   Los Angeles

   5 reviews

   vip
   3.0

   5 reviews

   Dined on 8 September 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was good, server was very attentive. Decent vibe and overall experience. Only downside was the price and size of the portion. Decent food but ridiculously overpriced for the size of the portion.
   

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9. F

   Friedman

   Houston

   1 review

   2.0

   1 review

   Dined on 7 September 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   This used to be our favorite sushi spot in houston! The last two times I’ve gone it’s really gone down hill. The food was not nearly as good, what a bummer!!!
   

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10. N

    Natalie

    Houston

    2 reviews

    5.0

    2 reviews

    Dined on 24 August 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Had a wonderful experience, Hannah was our waitress and she was very knowledgeable and made great recommendations. Very cozy restaurant
    

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