UMI Urban Kitchen

Name: UMI Urban Kitchen
Address: Calle 12 S/N entre 5ta Ave y Calle 10. Centro, Playa del Carmen, ROO, Mexico, 77710
Telephone: 984 212 8666
Price range: MXN310 to MXN500
Rating: 2.7

2.7

53 Reviews

MXN310 to MXN500

International

Make a booking

2 people

5 Jan 2025

19:00

Fancy
Innovative
Great for happy hour

Coming Soon!
UMI Rooftop Restaurant a new gastronomic proposal of Thompson Playa del Carmen, offers dishes inspired by Asian cuisine with a Contemporary Tokyo Izakaya kitchen concept, lead by the Chef Román Osamu from Japan in an exclusive setting with the best view of Playa del Carmen and the Caribbean.

The decoration and the atmosphere will immerse you in an authentic experience of Japanese culture with an always festive environment, DJ and live music making UMI a unique place and a must-visit in Playa del Carmen.

Dining areas

Additional information

Dining style
Casual Dining
Price
MXN310 to MXN500
Cuisines
International, Breakfast, Mexican
Hours of Operation
Breakfast Daily 07:00–12:00 Lunch Daily 12:00–18:00 Happy Hour Daily 16:00–18:00 Dinner Daily 18:00–22:00
Phone number
984 212 8666
Website
https://ugc.production.linktr.ee/6b17a431-03b9-4053-916a-f7942cc70aa5_UMI-Lunch---Cena-ING-y-ESP.pdf
Payment Options
AMEX, Mastercard, Visa
Dress code
Casual Dress
Executive Chef
Osamu Román
Catering
Don't hesitate to contact us to receive a quote for our catering services. We will be happy to assist you. Special offers for local clients are available.

Location
Calle 12 S/N entre 5ta Ave y Calle 10. Centro, Playa del Carmen, ROO 77710
Area
Playa del Carmen / Riviera Maya
Cross Street
12 street between 5th and 10th
Parking details
Street Parking
Additional
Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Dog Friendly, Full Bar, Gluten-free Options, Happy Hour, Outdoor Smoking Area, Patio/Outdoor Dining, Private Room, Vegan, View, Wheelchair Access, Wine

What 53 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

2.7

2.7 based on recent ratings

2.9Food
3Service
3.1Ambience
2.7Value

Noise • Moderate

53 Reviews

G
Giuseppe
Cancun
1 review
1.0
1 review
Dined 4 days ago
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
Very bad experience at UMI, reserved a table of 5 and had to wait 3 hours. Bad customer service, never saw a poor service like that in all Mexico!
Is this helpful?
B
Brenda
Monterrey
2 reviews
1.0
2 reviews
Dined 4 days ago
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
Pésimo servicio, gasté en transportación ( la cual es cara aquí) para ir con mi familia a este restaurante y al llegar me dijeron que no tenían registrada mi reservación, sin embargo una señorita ahí me comentó que la esperara unos minutos para darme una mesa que tenía disponible y después de 30 min ya no se apareció y vino otro compañero suyo a simplemente decirnos que no nos podían dar la mesa porque no tenían la reserva que hice a través de OpenTable y el lugar estaba lleno. Ya se imaginaran el coraje que hice porque iba con mis papás, que son personas mayores, y sólo se limitaron a corrernos y no nos quisieron atender... (cuando ya habían dicho que nos iban a dar mesa) horrible el servicio del lugar, nunca volvería!! Pésima opción,no respetan reservas , no gasten en transportación para ir a este lugar !!
Is this helpful?
N
Nill1
VIP
Chicago
9 reviews
4.0
9 reviews
Dined on 26 May 2024
1. Overall 4
2. Food 5
3. Service 5
4. Ambience 5
UMI was a delight experience, a nice dining atmosphere with stunning views of the city. The ambiance is both modern and cozy, making it an ideal spot for a relaxing meal. A special shoutout to Alexia, whose warm and attentive service truly enhanced our dining experience. Her friendly demeanor and attention made our visit memorable. UMI is definitely a place to visit for great food, top-notch service, and nice city views.
Is this helpful?
OT
OpenTable Diner
Denver
1 review
2.0
1 review
Dined on 25 March 2024
1. Overall 2
2. Food 2
3. Service 2
4. Ambience 3
Food was not as we had hoped, nor was the service. Chose to leave after 1st course.
Is this helpful?
m
mccate8
VIP
Portland
4 reviews
1.0
4 reviews
Dined on 25 March 2024
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
Had a reservation for 7:00. Showed up, no one at the hostess stand. No one at the restaurant but one other table. Finally someone sat us. No water, no server 10 minutes. Placed a drink order, no drink 10 min. Left. Not sure what’s going on there but reviews are bogus.
Is this helpful?
C
Carmen
VIP
Mexico City
18 reviews
2.0
18 reviews
Dined on 11 March 2024
1. Overall 2
2. Food 2
3. Service 4
4. Ambience 2
El servicio y la terraza están muy bien. La comida es muy normal, he comido en muchos restaurantes japoneses más ricos y creativos. Los precios son disparatados, no lo vale! El precio del segundo vino blanco más barato es de 1.500 pesos ( más propina). Es un Casa Madero 2V por el que me pedían en un excelente restaurante japonés de La Roma en CDMX, 800 pesos la semana pasada. No tiene sentido que el mismo vino cueste aquí, casi el doble. Lo siento, no lo recomiendo, no vale lo que cuesta
Is this helpful?
OT
OpenTable Diner
Cancun
1 review
3.0
1 review
Dined on 8 March 2024
1. Overall 3
2. Food 3
3. Service 3
4. Ambience 2
Excellent edamames, sushi rice was a bit soggy. Service was average considering the waiter only addressed to my husband and only asked him: how is everything sir? It seemed as though I was not there…please work on this.
Is this helpful?
OT
OpenTable Diner
Philadelphia
2 reviews
5.0
2 reviews
Dined on 22 February 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Una buena experiencia! Me gusta las vistas en el rooftop y la comida es muy deliciosa. Recomiendo!
Is this helpful?
OT
OpenTable Diner
Mexico City
1 review
1.0
1 review
Dined on 15 February 2024
1. Overall 1
2. Food 2
3. Service 1
4. Ambience 2
Pésimo servicio y muy mala calidad de restaurante no lo recomiendo para nada
Is this helpful?
OT
OpenTable Diner
VIP
San Francisco
2 reviews
1.0
2 reviews
Dined on 11 February 2024
1. Overall 1
2. Food 2
3. Service 2
4. Ambience 4
I should have read the various reviews of this restaurant. Drinks were weak and flavorless. Food was a little better, but definitely not worth the price attached to them. Service was ok until we were made to feel awkward about leaving tip on the card. I would not recommend. There are so many better restaurants in PDC.
Is this helpful?

FAQs

UMI Urban Kitchen is rated 2.7 stars by 53 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

5 Jan 2025

19:00

Calle 12 S/N entre 5ta Ave y Calle 10. Centro, Playa del Carmen, ROO 77710

Dining areas

Additional information

Cross Street
12 street between 5th and 10th
Area
Playa del Carmen / Riviera Maya
Hours of Operation
Breakfast Daily 07:00–12:00 Lunch Daily 12:00–18:00 Happy Hour Daily 16:00–18:00 Dinner Daily 18:00–22:00
Price
MXN310 to MXN500
Cuisines
International, Breakfast, Mexican
Dining style
Casual Dining
Dress code
Casual Dress
Parking details
Street Parking
Payment Options
AMEX, Mastercard, Visa
Executive Chef
Osamu Román
Additional
Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Dog Friendly, Full Bar, Gluten-free Options, Happy Hour, Outdoor Smoking Area, Patio/Outdoor Dining, Private Room, Vegan, View, Wheelchair Access, Wine

Website
https://ugc.production.linktr.ee/6b17a431-03b9-4053-916a-f7942cc70aa5_UMI-Lunch---Cena-ING-y-ESP.pdf
Phone number
984 212 8666
Catering
Don't hesitate to contact us to receive a quote for our catering services. We will be happy to assist you. Special offers for local clients are available.

UMI Urban Kitchen

Make a booking

Dining areas

Additional information

Menu

What 53 people are saying

Overall ratings and reviews

FAQs

How is UMI Urban Kitchen restaurant rated?

Is UMI Urban Kitchen currently accepting bookings?

Make a booking

Dining areas

Additional information