Urban Central Restaurant & Bar

Review summary

1. L

   Lisa

   New York City

   101 reviews

   vip
   4.0

   101 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   This is the 2nd time I have been to Urban Central and will definitely go back. Food is delicious, service outstanding and you can have a conversation and hear each other.
   

   Is this helpful?

   Report
2. S

   Sharon

   New York City

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was delicious and so varried. We'll be back for sure!
   

   Is this helpful?

   Report
3. s

   susan

   New York City

   4 reviews

   2.0

   4 reviews

   Dined on 12 November 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Not bad but not great. The server and host were absolutely lovely. The food pretty middle of the road. The crispy salmon was good but the green mashed potatoes and veg were not. My friend said the burger was mediocre and the fries looked good but were oily and chewy.
   

   Urban Central Restaurant & BarResponded on 13 November 2024

   Hello Susan. Thank you for taking the time to write your review of your experience with us. I'm sorry you felt the way you did about the food. Most of our guests have raved about the quality and consistency. As always, we appreciate both kinds of feedback and this is how we're able to strive for 100% guest satisfaction. I have reviewed your comments with my chef and adjustments have been made. We hope that you will try us again so you can see what most of our guests have experienced since our opening.
   

   Is this helpful?

   Report
4. C

   Charles

   New York City

   87 reviews

   4.0

   87 reviews

   Dined on 10 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great local pub with better than average food and very friendly service
   

   Urban Central Restaurant & BarResponded on 11 November 2024

   Hello Charles. Thank you for visiting us last night with your group of 4 on Sunday night. We're happy you enjoyed your experience with us and for also pointing out how friendly the service was. That's always so important for us to hear feedback on. Looking forward to seeing you again.
   

   Is this helpful?

   Report
5. C

   Catherine

   San Francisco

   38 reviews

   vip
   3.0

   38 reviews

   Dined on 3 November 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   This restaurant has a lot going for it. It’s open and airy and the banquets are nice to sit in. The menu and cocktails are great, filled with vegetarian options and tasty sounding choices. I can also say that the service is great: they profusely apologized for forgetting our side order. The problem, I’m afraid, is the chef. The broccolini tempura with an Asian dipping sauce was soggy and greasy. The choice of premade bland tasting cracker-style crust (which easily crumbled) for the flatbreads killed the experience of the toppings, which could have been improved with a little pepper and lemon, topped with a drizzle of fruity olive oil. I’m sure that the burgers are solid and the tuna tacos are delicious, but for us the overall experience (made worse by a watery martini) wasn’t worth the cost.
   

   Urban Central Restaurant & BarResponded on 8 November 2024

   Thank you, Catherine, for taking the time to send us your thoughts on your visit. We sincerely welcome both positive ones and ones that aren't as much. Thank you for mentioning the things you did like about your visit such as the service, the ambience, and the wide variety of options our menu offers for all diets and desires. In response to the aspects you didn't care for, I sincerely apologize that we didn't meet your standards on those. We have received countless compliments on the items you listed as not being up to par but I will review with my kitchen staff what may have happened wrong with yours from this past Sunday. Also, I'm very curious as to how the martini was watery since it was a Bombay Saphire martini straight up but will also discuss with my bartenders. Thank you again.
   

   Is this helpful?

   Report
6. A

   Adriana

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The cowboy steak was very flavorful and cooked perfectly. It comes with a side — the herb roasted potatoes were very tasty. We also ordered a burger which was great and came very crispy shoestring french fries. The service is great, the atmosphere is relatively casual and the food was exceptional. Juan was our waiter — he was very kind and attentive. It was easy to find parking. Will be returning to try other dishes!
   

   Urban Central Restaurant & BarResponded on 3 November 2024

   Thank you, Adriana, for taking the time to let people know about how much you enjoyed your visit with us last night along with your great description of the items you had. Also, an even bigger thank you for mentioning how easy the parking was since so many people, before they try us, think that parking is a real problem. As you saw, we were packed last night and not one person complained about finding a convenient parking spot nearby. Looking forward to seeing you again soon and many thanks for choosing to dine with us.
   

   Is this helpful?

   Report
7. J

   Jack

   New York City

   88 reviews

   vip
   5.0

   88 reviews

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   We were so glad that we decided to check out a new restaurant in our neighborhood, Urban Central. First impression when we entered the place was that this restaurant would be like one you would find in the city. The makeover from the previous establishment was remarkable. The place was modern and trendy in appearance and the vibe was lively as the place got busy on a Saturday night. The 12 seat bar also looked very nice. The menu was eclectic. We had as appetizers, chicken wings in a Vietnamese sauce ( sweet but not spicy), lollipop lamb chops (tastefully seasoned), and the mission fig flat bread (love the figs). For entrees, we had the duck (as recommended in other reviews) which came with a parsnips purée (delicious) and the pork chop with farro as a side (also delicious). The service was good. We met the owner, Brian, and we could tell that he appreciates his customers and we felt welcomed in his restaurant. We will definitely return to try other dishes on their menu.
   

   Urban Central Restaurant & BarResponded on 3 November 2024

   Hello Jack. It was an absolute pleasure meeting you and your group last night and I'm so glad you enjoyed everything as much as you said. Always means a great deal to us when people take the time to write such a positive review about their experience. As you wrote, I sincerely appreciate all of our guests that choose to spend their time with us and my main goal is to make each and every person welcome into my second home. Looking forward to seeing all of you again very soon and thank you once again.
   

   Is this helpful?

   Report
8. J

   Joseph

   New York City

   6 reviews

   vip
   5.0

   6 reviews

   Dined on 19 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our second time there. Great meal, especially the Fish Dip Sandwich. Highly recommend.
   

   Urban Central Restaurant & BarResponded on 3 November 2024

   Hello Joseph. Thank you for visiting us again and for letting everyone know about your positive experiences with us. A 2nd visit can only mean that you enjoyed your first one right? LOL. Looking forward to having you back soon and thank you again for dining with us!!
   

   Is this helpful?

   Report
9. S

   SHARI

   New York State

   67 reviews

   vip
   5.0

   67 reviews

   Dined on 19 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brian the owner is so friendly and welcoming which brings us back to support him and his family. Great burger with candied bacon. Fries are perfectly crisped. Ahi Tuna Tacos nice and fresh with delicious mango salsa. If white Cosmos are your thing, the bartender makes an awesome one. Highly recommend.
   

   Urban Central Restaurant & BarResponded on 3 November 2024

   Hello Shari. Your comments are so lovely and thank you again for your continued patronage with us. All of us at Urban Central strive to make every guest's experience a great one and that starts with making everybody feel as welcome as if you were invited into our homes. Looking forward to seeing you again soon and thank you again for taking the time to let everybody know about what we do and what we're all about.
   

   Is this helpful?

   Report
10. J

    John

    New York City

    17 reviews

    vip
    5.0

    17 reviews

    Dined on 6 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a wonderful time at urban Central. The staff could not have been more friendly, professional, and helpful. I had the steak sandwich and it was outstanding. The steak was flavorful, tender and just delicious. I will definitely go back there for that again and to try other entrées based on my experience this visit
    

    Urban Central Restaurant & BarResponded on 12 October 2024

    Hi John. Thank you so much for taking the time to tell everyone how much you enjoyed your experience with us. Means a lot to us that our guests are overly satisfied when they dine with us. We hope to see you again very soon.
    

    Is this helpful?

    Report