Vault Seafood & Steakhouse

Review summary

1. B

   Byron

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great. The staff went above and beyond to make our special night wonderful.
   

   Is this helpful?

   Report
2. L

   La'Keali

   Dallas

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From being seated to paying, everything was perfect. The meal was well worth the money spent. I wanted a nice mocktail but couldn’t think of the flavors. Our hostess took time to make sure I had something nice and that it tasted well. The Cigar Lounge didn’t overpower the restaurant. We will definitely be back!
   

   • 
   • 
   • 

   Is this helpful?

   Report
3. R

   Ray

   Charleston

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Vault Seafood and Steakhouse is nothing short of exceptional. This top-tier steakhouse delivers on every front, making it a true hidden gem that deserves every bit of recognition. The food is simply outstanding. Every dish, from perfectly cooked steaks to fresh, flavorful seafood, is prepared with care and precision. The quality of ingredients shines through, and the presentation is just as impressive. It’s clear that The Vault takes pride in offering a menu that caters to even the most discerning palate. The atmosphere is another standout feature. The energy is vibrant yet refined, striking the perfect balance for a memorable dining experience. Whether you’re celebrating a special occasion or enjoying a casual night out, The Vault makes you feel like a valued guest from the moment you walk in. Customer service here is second to none. The staff is attentive, friendly, and knowledgeable about the menu. They go above and beyond to ensure your experience is seamless and enjoyable, adding a personal touch that makes you feel right at home. If you’re looking for a place that offers great food, an inviting atmosphere, and unmatched service, The Vault Seafood and Steakhouse is it. This restaurant is a true treasure and well worth discovering. Highly recommend!
   

   Is this helpful?

   Report
4. p

   precious

   VIP

   Las Vegas

   15 reviews

   2.0

   15 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 1

   We’re Mansfield residents and we’ve heard about this place for a while . We fine dine a lot but typically venture out to Dallas and Fort Worth; and finally decided to give this a try. We were completely underwhelmed. We booked the “ New Orleans “ section here in open table, so I was excited thinking there would be live music or something yet we were sat all the way upstairs…..’basically in a corner with no life to it at all. Literally we could barely hear music , there was nothing to see so that alone started on a weird note . Then I ordered the lobster fettuccine dish and it came out cold. I had to ask the waitress if she could warm it up.. terrible. My husbands snapper was dry . We normally don’t mind spending whatever for a good meal but this was such a let down . Then as we left we see that there is indeed a spot there live music is playing . That’s what we booked , it’s the hostess and managements job to overlook incoming reservations and ensure everyone is seated accordingly; this was not done in our case and really ruined the experience overall. It’s not somewhere we would rerun which is sad considering the proximity.
   

   Is this helpful?

   Report
5. A

   Amanda

   Dallas

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   Food was very good, ambiance is pretty neat. Service was underwhelming. For the cost of food I would expect a higher caliber of service, our waitress was nice but unknowledgeable about the wine menu, didn’t check on our experience, forgot my order, and didn’t share anything about the restaurant or menu even though we said it was our first time there.
   

   Is this helpful?

   Report
6. C

   Carl

   Las Vegas

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Vault is always a wonderful dining experience!
   

   Is this helpful?

   Report
7. j

   jamila

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great staff the waiter was great the food was delicious and the ambience was perfect for our celebration dinner! Definitely will go back! Already have plans to go back !
   

   Is this helpful?

   Report
8. J

   Jennifer

   VIP

   Dallas

   2 reviews

   3.0

   2 reviews

   Dined on 29 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Nice atmosphere and the server was very attentive. Drinks at the bar were very pricey for Mansfield - it was “Dallas” prices for sure - Food was not bad- my French onion soup was great, but sea bass tasted a bit fishy and not as smooth as I’ve had elsewhere.
   

   Is this helpful?

   Report
9. J

   Jermaine

   Austin

   1 review

   5.0

   1 review

   Dined on 29 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I wanted to find a restaurant to find for our anniversary and this place popped up. This place was quite far by worth every drive. As soon as we walked in to be seated to the food everything and everyone was amazing. Thank you for the experience and will come again Lords willing.
   

   Is this helpful?

   Report
10. B

    Belinda

    Dallas

    9 reviews

    2.0

    9 reviews

    Dined on 29 December 2024

    1. Overall 2
    2. Food 1
    3. Service 5
    4. Ambience 4

    The service was excellent! She was very attentive! The chairs at our table all wobbled. The bread was cold & the butter was cold. The Caesar salad was a small portion & it lacked flavor. My husband ordered the beef medallions, and he said they were tender, but the chef needs to learn how to season the meat for flavor. I ordered the lobster ravioli & I couldn't taste the lobster & the ravioli was bland. The ravioli should be boiled in chicken stock or some other stock to add flavor. We ordered the lobster mac & cheese & I am unsure what types of cheeses were used, but it wasn't a fluid pairing & the noodles were unflavored as well as the mac & cheese. When first arriving inside, it looks elegant, but when you venture around the corner, it's just a sports bar trapped inside of a could be wine cellar. We thought we were going to be dining in an upscale restaurant, but there were people dressed in sweatshirts and jeans. I give reviews not to tear down a place, but it's constructive criticism to make them better and to help them thrive. The menu offers excellent choices in theory. The chef(s) need to reimagine the recipes as they pertain to flavor & taste. The ravioli was soggy, and I would also like for the ravioli to have a great texture. I understand chefs' creativity, but adding the balsamic vinaigrette on top of the ravioli made the dish worse. I hope this helps make some changes.
    

    Is this helpful?

    Report