VIA EMILIA (EX IN PARMA) by Food Roots - FITZROVIA

Review summary

1. C

   Carlo

   London1 review

   1.0

   Dined on 14 February 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   For Valentine's Day, my girlfriend and I decided to make a reservation at this place and here's where the fun begins: a few days before the event they changed the time of booking (8:30 to 9) for a mistake of theirs and I kindly accept the change even though was not ok for us, as outlined in an email. No email reply to apologise for the inconvenience. On the day of the dinner we arrive 10 minutes before 9 at the restaurant and the reception was not the best as we were scolded that our booking was half an hour earlier (when in fact they had changed it at 9 am), I do not even have time to explain that the waitress goes to the till to talk to a colleague who I think is her manager. They make us wait at the door for a while, after which they nod from far to show us our table, where the manager leaves us the "Valentine's Day" menus without bringing the restaurant's main menu (nowhere was it specified at the time of booking that it was compulsory to order from the Valentine's Day menu, also because the booking had been made specifically to try dishes from the main menu). We had already pointed out to the staff at the time of booking that my girlfriend has a dairy intolerance. Once we ordered, to the disappointment that we could not order things from the main menu, we noticed that there was a bit of a commotion in the air from one particular staff person, who kept calling all the customers "my lovely"as if we were at Aunt Fernanda's inn. The same person soon afterwards took back some customers in a bad way sitting next to us who were rightly annoyed that the menu was not on the table 10 minutes after their arrival. When we got the order, the waitress brought us a cacio e pepe which we had not ordered since my girlfriend is lactose intolerant,she insisted that she had ordered it and the way she did it was quite bad since she raised her voice embarrassing her in front of all the guests. Great food but very bad waiting staff experience,very disorganised!
   

   Is this helpful?

2. G

   Gerard

   London1 review

   5.0

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   They serve delicious homemade pasta and a specific kind of Lambrusco in porcelain bowls which was truly rich and flavourful. It was a great experience, really exquisite and recommendable.
   

   Is this helpful?

3. C

   Ciro VIP

   London37 reviews

   1.0

   Dined on 15 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   There is absolutely nothing Italian about the food ZERO
   

   Is this helpful?

4. P

   Petra VIP

   London25 reviews

   5.0

   Dined on 12 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had our Xmas lunch here and it was amazing. The food and service was fantastic
   

   Is this helpful?

5. D

   David

   London5 reviews

   5.0

   Dined on 9 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were a party of ten late on a wet December evening and all the gloom outside was dispelled by an excellent meal (the tasting menu - perfect for a large group), great service and a very reasonable wine list.
   

   Is this helpful?

6. D

   Dena

   London1 review

   5.0

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an absolutely wonderful time at my birthday dinner. Our group consisted of 14 people, and the restaurant contacted me after my reservation to suggest a taster menu, which made our evening run smoothly. The service was excellent, and we enjoyed learning about the restaurant's background and the dishes we were served. I had requested a fully vegetarian menu, and they accommodated that with ease. The food was fantastic! Their special bread starter and cheese selection were incredibly addictive. My personal favorite main dish of the night was the Cacio e Pepe. Many of my friends mentioned that it was the best Italian restaurant they had ever been to. Thank you for the lovely evening!
   

   Is this helpful?

7. m

   maria

   London20 reviews

   5.0

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing authentic fresh tasty pasta in the heart of busy London - a few m away from Oxf Str.
   

   Is this helpful?

8. M

   Martina

   Las Vegas1 review

   2.0

   Dined on 23 November 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   The location is great, the restaurant is nice and cosy. The service is alright, the waitress was friendly and accommodating. What disappoints the most is the food - very poor quality at too high prices. We would not return.
   

   Is this helpful?

9. M

   Madhav

   London4 reviews

   2.0

   Dined on 31 October 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Very average and dry pasta. Small portion sizes. The ravioli had tactically no sauce
   

   Is this helpful?

10. D

    Debbie

    London2 reviews

    5.0

    Dined on 14 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I was looking for somewhere to take two American visitors and decided on this little Italian gem in Charlotte Place. We were warmly welcomed to our table and given a very enthusiastic introduction to the specialities available on the menu. I liked how the ingredients used by Via Emilia are from the Emilia Romagna region of Italy, and that they take great pride in the quality of their food. We had the meat platter for starters and after that we enjoyed sharing a variety of very tasty pasta dishes, accompanied by a good Sangiovese red wine. The tiramisu dessert was light and delicious. We had great service and all in all it was excellent value for money. We had a lovely evening and can thoroughly recommend this restaurant to others.
    

    Is this helpful?