Villa Azur

Review summary

1. R

   Randy

   Montreal

   3 reviews

   5.0

   3 reviews

   Dined on 13 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was exceptional! Chef Vincent came over to our table to introduce himself and asked us what we liked. He truly made our dinner memorable. Our waiter Andreas was so on point. He did not miss a beat. Service was incredible and attentive. The manager JB awe’s from France and it was chatting with him about his restaurant. Will definitely comeback!!!!!
   

   Villa AzurResponded on 14 October 2024

   We're so happy you had such a wonderful experience! It sounds like you enjoyed every aspect of your visit - the food, the service, and the atmosphere. We can't wait to welcome you back!
   

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2. M

   Maya

   New York City

   1 review

   1.0

   1 review

   Dined on 6 October 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   We ordered steak and fish. The steak was not good - the smell and the taste. The fish was ok but not something that worth 60 dollars. When we told the waiter about the steak, which we didn’t touch at all, he took it and still charged us for it. Really expensive restaurant that doesn’t worth the price!
   

   Villa AzurResponded on 16 October 2024

   We're truly sorry to hear that the steak wasn't to your liking and that the fish didn't meet your expectations for the price. We take pride in the quality of our ingredients and preparation, so we are disappointed that we fell short in this instance. We also apologize that the situation with the steak wasn't handled to your satisfaction. We value our guests' experiences and want to ensure everyone leaves happy. We would appreciate the opportunity to learn more about your specific concerns and make things right. Please feel free to contact us directly at infos@villaazurmiami so we can discuss this further. We value your feedback and hope to have the chance to regain your trust in the future.
   

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3. T

   Tamas

   Miami

   1 review

   2.0

   1 review

   Dined on 5 October 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   Empty, boring, below average. No concept, no flair, no efforts.
   

   Villa AzurResponded on 6 October 2024

   Thanks for the review, TamasT. We're sorry to hear that your experience at Villa Azur didn't meet your expectations. We aim to provide a unique and enjoyable dining experience for our guests, and we regret that we fell short this time. We appreciate your feedback and will use it to improve our offerings and service. We hope you'll give us another chance in the future. Best regards, The Management Team at Villa Azur
   

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4. J

   Joe

   Chicago

   15 reviews

   vip
   2.0

   15 reviews

   Dined on 13 September 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Waitress hardly came by for drinks, had to stand up and wave to get service. Food was just average, service has gone down hill since last time I was there. Maybe it’s summer and they have the B team working.
   

   Villa AzurResponded on 13 September 2024

   Hey Joe, Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience at Villa Azur didn't meet your expectations. We understand how important timely service is and we apologize for the delay you experienced. We are always striving to improve our service and your comments will definitely be taken into account. We hope to have the opportunity to serve you better in the future. Best, The Management Team
   

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5. OT

   OpenTable Diner

   Miami

   1 review

   5.0

   1 review

   Dined on 12 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had such a great time! Chef Vincent’s food was amazing along with the overall ambience as usual 🤍! Kevin our server was also very sweet and attentive anddd my favorite bartender Mario was there and made me the best drink taking my taste into account (: . Xoxo
   

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   Villa AzurResponded on 13 September 2024

   Thank you so much for your wonderful review! We're thrilled to hear that you had a great time at Villa Azur and that you enjoyed our chef's food. It's always a pleasure to serve you and we're glad our team members made your experience special. We can't wait to welcome you back for another wonderful experience. Best, The Management Team
   

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6. J

   Juan

   New York City

   2 reviews

   2.0

   2 reviews

   Dined on 29 August 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   This place is way over rated and way over price, that’s why they were empty when we arrived Let’s start saying that they did not have oysters, Disappointment it just the word to describe it! The filet mignon was unflavored, no salt at all , the BBQ I DO IN my HOME has better flavor ,and the branzino was good but nothing special and also no salt . The burrata and the carpaccio were good . Overall ,call to ask them if they have full menu before you go , if not you are gonna be disappointed once you seat at the table .
   

   Villa AzurResponded on 29 August 2024

   Thank you for taking the time to share your feedback about your recent dining experience with us. We strive to keep our menu updated, but sometimes unforeseen circumstances can lead to ingredient shortages. We apologize for any inconvenience this caused and will do our best to improve communication about menu availability. We also take your comments about the seasoning of the filet mignon and branzino to heart. We always aim for well-balanced flavors, and we'll be sure to address this with our culinary team. We're delighted to hear you enjoyed the burrata and carpaccio, and we'll be sure to share your kind words with our team. Your feedback is invaluable to us as we strive to create a memorable dining experience for all our guests. We hope you'll give us another chance in the future.
   

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7. H

   Helena

   Miami

   1 review

   5.0

   1 review

   Dined on 22 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent experience ill go again!!!!! Excellent food
   

   Villa AzurResponded on 23 August 2024

   Thanks for the feedback! We're thrilled to hear that you had an excellent experience at Villa Azur and that you're planning to return. It's wonderful to know that our food met your expectations and that you found our service excellent. We strive to provide our guests with the best dining experience possible and your kind words are a testament to our efforts. We look forward to welcoming you back soon!
   

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8. N

   Natalie

   Miami

   4 reviews

   vip
   1.0

   4 reviews

   Dined on 18 August 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   IT GOT AWFUL. OUTDOOR was closed but when i called to make reservations they confirmed a table outdoor. I only go there for outdoor/entertainment experience. NONE WAS DELIVERED.. unprofessional waiters, terrible food, OVERPRICED DRINKS, even were lied about items on Happy hour menu. NEVER COMING BACK. Brought a guest from out of state. EMBARRASSING!! Please credit my acct ASAP!!!
   

   Villa AzurResponded on 19 August 2024

   We sincerely apologize for the disappointment during your recent visit. Due to intermittent and unpredictable rain showers that day, we closed the outdoor area to ensure our guests' comfort and enjoyment their meals. We understand this impacted your experience, especially as you had requested outdoor seating. We have reviewed your bill and confirmed that Happy Hour pricing was applied. We apologize for any confusion regarding specific menu items and would appreciate more details so we can address the issue. We value your feedback and are committed to improving our communication. We hope you'll give us another chance to provide the exceptional experience you deserve. Thank you for your understanding.
   

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9. D

   Dawn

   Miami

   1 review

   vip
   5.0

   1 review

   Dined on 10 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing as always! Great food, ambiance, and outstanding music
   

   Villa AzurResponded on 15 August 2024

   Thank you for your glowing review! We're thrilled to hear that you had an amazing experience at Villa Azur. We take pride in our food and ambiance, and it's always rewarding to hear that we've hit the mark. We're glad that the music was an additional highlight for you. Looking forward to your next visit!
   

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10. m

    mitchell

    Philadelphia

    2 reviews

    vip
    5.0

    2 reviews

    Dined on 3 August 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I rarely say I love a restaurant but I absolutely loved it. I can’t wait to come back
    

    Villa AzurResponded on 15 August 2024

    Hello, We're thrilled to hear that you loved your experience at Villa Azur! It's always a pleasure to hear when our guests have a great time. We're delighted that you appreciate our food, service, and value. Your kind words truly mean a lot to us. We can't wait to welcome you back soon for another delightful experience. Best regards, The Management Team
    

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