Whiskey Cake - Alliance

Review summary

1. E

   Eloy

   Dallas2 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food was great and our server was excellent. The food took a bit longer than usual but the supervisor came over, explained the situation, apologized and offered dessert on the house. Overall great experience as usual.
   

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2. A

   Austin

   Dallas3 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was amazing, as the decor in the restaurant. I will be coming back!
   

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3. A

   Amber

   Dallas3 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Consistently excellent service and great cocktails!
   

   Whiskey Cake - AllianceResponded 1 day ago

   Thank you so much for the five-star review, Amber! We look forward to hosting you again soon! Cody Dillon Manager Whiskey Cake - Alliance
   

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4. K

   Katrina

   Chicago1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was delicious with noticeable care in preparation and presentation! Cocktails were well crafted. Service was amazing, as well. I would definitely return to and recommend the restaurant.
   

   Whiskey Cake - AllianceResponded 1 day ago

   Thank you so much for the positive feedback, Katrina! We're so excited that we could provide you with a great experience, and we can't wait to see you again soon! Cody Dillon Manager Whiskey Cake - Alliance
   

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5. C

   Cheri

   Houston28 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a pleasure to eat here - we were during the happy hour so were able to get some really good appetizers for $7 followed by the best fish and chips this side of the Pond - completewith malt vinegar. I was too full for dessert so of course got my Whisky Cake to go!
   

   Whiskey Cake - AllianceResponded 2 days ago

   Hello Cheri, Thank you for your 5-star review. Thank you for taking the time and writing the review. We are glad to hear that you enjoyed The Fish and Chips. We're always striving to improve and appreciate your feedback. We look forward to seeing you again soon. Thank You, Isaac Huntley Manager
   

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6. D

   Debbie

   Dallas1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   4th visit to the Whiskey Cake on Heritage Trace and the food, vibe, and service was excellent as always!
   

   Whiskey Cake - AllianceResponded 4 days ago

   Good Afternoon Debbie! Thank you so much for your 5 star review! So glad that you had another excellent experience with us! If there is ever anything we can do to enhance your experience, please don't hesitate to ask! Best Regards, Tim Trimble General Manager
   

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7. D

   Danielle

   Nashville1 review

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 5

   This was our second time back, and sad to say it was terrible. The food and service was horrible this time around. I really don’t know what happened.
   

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8. N

   Nick VIP

   Dallas97 reviews

   5.0

   Dined on 23 March 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Chicken cheese sandwich was very tasty. Had a small issue with the cook on eggs, but corrected in very short time. Will definitely go back to try more items.
   

   Whiskey Cake - AllianceResponded 7 days ago

   Thank you so much for your kind words and for taking the time to leave us a review. We're thrilled to hear that you enjoyed our Chicken Cheese Melt and that the issue with the eggs was quickly addressed. We're always striving to ensure our dishes meet all our guests' expectations and it's always a pleasure to hear when we've succeeded. We're looking forward to welcoming you back soon. Chris Kirk Assistant General Manager Whiskey Cake - Alliance
   

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9. B

   Bobby

   Dallas4 reviews

   5.0

   Dined on 21 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great experience. We had a reservation, walked right in and got seated. The service by our waitress was spot on. The food was great and cooked to order. The entire team delivered a great night out.
   

   Whiskey Cake - AllianceResponded on 23 March 2025

   We're so glad to hear that you had an amazing experience with us, Bobby! We greatly appreciate the review and look forward to hosting you again soon! Cody Dillon Manager Whiskey Cake - Alliance
   

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10. D

    Don

    Washington DC1 review

    5.0

    Dined on 21 March 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    The service was great—friendly and attentive from start to finish. I was seated in the balcony area, which wasn’t ideal, but I decided to go with it. I ordered two whiskey cakes, my favorite item on the menu. Unfortunately, this time they didn’t quite hit the mark. The sauce was noticeably less than usual, which took away from the rich, flavorful taste I’ve come to expect. A bit more consistency would’ve made the experience much better. Still, I appreciate the overall service and hope to see an improvement on the next visit.
    

    Whiskey Cake - AllianceResponded on 22 March 2025

    Thank you so much for the positive feedback, Don! Your opinion is important to us, and we will use your comments to improve our training in the future. We're very sorry to hear that your experience didn't quite meet our expectations. We pride ourselves on providing outstanding service and quality during each visit, and we hope that we can make it up to you next time. We greatly appreciate your review, and we can't wait to see you again soon! Cody Dillon Manager Whiskey Cake - Alliance
    

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