White Horse - Welwyn

Review summary

1. A

   Anna

   Hertfordshire

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Hello, the pub was quiet. Food was ok but service was incredibly slow for all courses, we were there over 2.5 hours just for mains and desserts. Coffees for 8 people all came out one at a time with a wait in between. We asked for some extra gravy with our roast dinners and were very surprised to see we’d been charged £6 for it. Never experienced being charged for extra gravy anywhere before. Also very happy to pay a tip but 12.5% added to the bill we felt was a bit much.
   

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2. M

   Michael

   Liverpool

   6 reviews

   5.0

   6 reviews

   Dined on 13 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We ate from the set menu. I would highly recommend the Halloumi sticks, they were delicious. The service was friendly and we enjoyed our evening!
   

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3. M

   Michael

   Hertfordshire

   1 review

   1.0

   1 review

   Dined on 29 September 2024

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 3

   The food today was less than mediocre, I'm sure nothing was fresh, limp vegetables Yorkshire puddings flat, but edible. The eating area was colder than outside which wasn't great, but we made the most of it! Gone the days of fresh roasts from Andy Singers days!!! 1 star for the food because it was edible, 5 stars for the service, I think her name was Anabel, in fact the guy behind the bar was also good. 3 stars for atmosphere just because of sentimental reasons. To The White Horse Manager, please sort this out, don't do Sunday lunch if it's not all fresh, it certainly was disappointing today, and I know you can do better. Oh and tge kitchen staff should be dressed appropriately, not in shorts, just my opinion. Last thing, the menu was rather short because you had run out of, new potatoes. steak and vegetarian options. •
   

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4. JJ

   JoeJoe

   London

   4 reviews

   3.0

   4 reviews

   Dined on 22 September 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Such a shame as used to really like this pub. Very quiet for a Sunday. Slow to receive starters, which were ok. Patatas Bravas was not patatas bravas. Just potatoes with some paprika sprinkled on. Roast dinners were average. Beef over cooked. Cauliflower cheese (maybe half a floret each). Worst dish of all was the nachos. Sour cream was not sour cream and the salsa was just like tomato ketchup with some vinegar in! Hardly any chilli topping. Nice staff but sorry won’t be back.
   

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5. E

   Emily

   Cambridge

   1 review

   3.0

   1 review

   Dined on 18 August 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   2.5 stars overall. Half the food items missing (one chef) so we were left with soup, hummus or chicken for starters… by two thirty there was no beef and only 2 pork left meaning people would have chicken for starter and main - no warning in advance which is what annoyed me abit as their website advertises the best Sunday lunch ever. Starters delish but mains very disappointing. Service was alright. Busy and understaffed but could’ve been better
   

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6. JC

   JudieC

   Hertfordshire

   3 reviews

   4.0

   3 reviews

   Dined on 28 July 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Visited Sunday lunch with 2 young children. Atmosphere was pleasant. Food good and staff friendly and helpful.
   

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7. OT

   OpenTable Diner

   Hertfordshire

   1 review

   4.0

   1 review

   Dined on 21 July 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   I ordered the Vegan Sunday roast which I really enjoyed. All of the vegetables were really well seasoned and cooked perfectly, however the main part of my meal was completely cold. After notifying the team they quickly resolved the issue and applied a discount to my bill. The food was delicious and the garden is lovely, so I would definitely return in the future.
   

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8. OT

   OpenTable Diner

   London

   1 review

   5.0

   1 review

   Dined on 14 July 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great venue to watch the football, shame about the score but overall had a great time!
   

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9. OT

   OpenTable Diner

   London

   1 review

   1.0

   1 review

   Dined on 7 July 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   Unfortunately we had a really disappointing experience. The roast chicken was not cooked properly and the vegetarian Wellington tasted like it had gone off so both dishes had to be returned. When it was time for pudding at 6pm we were told the kitchen had unexpectedly closed. When leaving, a sign had been put up saying the kitchen was closing at 6 due to staff training. However, the waitresses did not know that this was going to happen. The waitresses were great but the food was disappointing and there was no apology or explanation from a manager as to what was going on in the kitchen.
   

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10. OT

    OpenTable Diner

    Hertfordshire

    1 review

    5.0

    1 review

    Dined on 16 June 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great pub to watch the football, great garden and food.
    

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