Willard Hicks - Morgan Hill

Review summary

1. J

   Jessie

   VIP

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   We love sitting in the bar area at the high tops - much better service and love the vibe. Juanita & Ariana are the best bartenders!
   

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2. N

   Nahal

   VIP

   Hawaii

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Kevin was great he has awesome service always and the food is fantastic
   

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3. N

   Nick

   San Francisco

   13 reviews

   3.0

   13 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   I went there with five other people, and the service was extremely slow. I ordered appetizers before my party even arrived, and my party arrived. And we still waited. 15 minutes. The waitress at our table was extremely slow and never came back around to ask how things were.
   

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4. OT

   OpenTable Diner

   San Francisco

   1 review

   3.0

   1 review

   Dined on 3 December 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   I had made birthday reservations. I showed up 30mins before my actual reservation time. Nobody was dinning in that restaurant but one group but they left almost as quickly as we entered the restaurant. Everything was wonderful besides the service. I don’t believe the server was pleasant to start with. The best way to describe her as a server was she was there for a paycheck. Interaction was short and to the point, she didn’t ask is this a special occasion. She gave the bare minimum. Another thing to note, I requested bags for our left overs and as I was getting our food into the bags the server was cleaning the table. That was very rude of her knowing we were still there and family was seated. What was the rush?? She had no other tables to tend to, the restaurant was empty. I refused to say anything since it was my birthday but definitely an unpleasant experience with her as my server. Anyone who’s dinning deserves exceptional customer service. Your restaurant missed the mark unfortunately.
   

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5. J

   Jefferson

   Central Coast

   35 reviews

   5.0

   35 reviews

   Dined on 3 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were pleasantly surprised! We had booked sight unseen on Open Table, and when we saw the place started worrying it might exceed our budget. The menu alleviated our concerns. Not only was it no more expensive than equivalent restaurants, the majority of offerings were significantly less! The food was fresh and varied, with some really wonderful treatments. I had the half rack of ribs which was falling off the bone tender with a chipotle barbecue sauce. These were the meatiest ribs I have ever had - so much so that I could only eat a little more than half! We’ll be back
   

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6. L

   Luis

   San Francisco

   4 reviews

   4.0

   4 reviews

   Dined on 2 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Cornbread appetizer is DELICIOUS! Excellent barrel aged Manhattan. I ordered the bone in ribeye with the Ponzu sauce. Sauce and crispy onion rings on top of steak were an excellent topping but steak was a little tough.
   

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7. A

   Aileen

   Palm Springs

   29 reviews

   5.0

   29 reviews

   Dined on 23 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great meal - we had an early dinner so the restaurant was still pretty quiet
   

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8. c

   cheryl

   VIP

   San Francisco

   9 reviews

   5.0

   9 reviews

   Dined on 22 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We’ve been here many times but wanted to say that the food & service are consistently good! Some of our favorites: chopped salad, pesto bread, coconut shrimp, house cut fries, glazed steak & short rib parpadelle.
   

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9. K

   Katie

   VIP

   San Francisco

   15 reviews

   1.0

   15 reviews

   Dined on 20 October 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Read online that this place was good to celebrate birthdays and anniversary. So I booked reservations for my son’s birthday. Wrote in the notes “celebrating my son’s 17th birthday” I have to say I was really disappointed with this restaurant. Food was mediocre, service was terrible, our sever wasn’t very friendly and the whole two hours we were there we saw him 3x. Two of the times we had to flag him down. All we heard from him is “are you ready to order or do you need more time” and a “thank you” once we paid. There was no birthday dessert for my son at the end of our $400 dinner. Not even a single “happy birthday” to him all night from the staff. So if you are going to celebrate something there don’t expect them to help make it special.
   

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10. T

    TIMOTHY

    San Diego

    1 review

    2.0

    1 review

    Dined on 13 October 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 4

    Service was horrible. No napkins or silverware as we sat down. Appetizers and entrees came out at same time and we had no utensils. Took 5 minutes for someone to finally bring them. Steak was ordered medium and came out well done. I ordered the rib eye and for $68 what came out was a complete joke. About ½ thick with no crown. Thought I was at Sizzler. Save you money and go across the street for a real steak. What a shame as this place used to be great. Can’t see it lasting much longer with garbage like this.
    

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