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William De Percy, Otterburn, Northumberland

William De Percy

4.0
4
733 Reviews
£25 and under
Contemporary French
A photo of William De Percy restaurant

William De Percy

4
£25 and under
Contemporary French
Newcastle upon Tyne

Make a booking

2 people
21:30
Booked 4 times today
  • Charming
  • Dog-friendly
  • Good for special occasions
The William De Percy Coaching Inn and Crêperie, named for the Norman baron of the same name, follows suit with Apartment Group’s other award winning venues, which are all renowned for their high quality food, drink and customer service. The venue is a French inspired gastropub and boutique hotel serving great food and the best in local and craft beers.

Order delivery or takeout

Additional information

  • Dining style
    Casual Elegant
  • Price
    £25 and under
  • Cuisines
    Contemporary French, British
  • Hours of Operation
    Daily 12:00–21:00
  • Phone number
    01830 520261
  • Payment Options
    Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive Chef
    Peter Conlin
  • Private party facilities
    Please contact us directly to discuss all party needs we can cater for up to 60 at one time in a booking but have access to more space if required for larger events in our sister venue Le Petit Chateau.
  • Area
    Newcastle upon Tyne
  • Parking details
    Parking available to the front and rear of the venue
  • Public transit
    Bus Stop o/s Percy Arms 1 minute walk
  • Additional
    Banquet, Beer, Cocktails, Full Bar, Gluten-free Options, Indoor Fireplace, Outdoor Smoking Area, Takeaway, Vegan, View, Wheelchair Access, Wine

What 733 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 4.1Food
  • 4.1Service
  • 4.1Ambience
  • 3.9Value

NoiseModerate

Loved For

  • Newcastle and Northumberland

    Child-friendly

  • Newcastle and Northumberland

    Gluten-free-friendly

  • Newcastle and Northumberland

    Healthy

  • Newcastle upon Tyne

    Great for brunch

  • Newcastle upon Tyne

    Good for groups

  • Newcastle upon Tyne

    Healthy

  • Newcastle upon Tyne

    Neighbourhood gem

Review summary

AI-generated from verified diner reviews
William De Percy offers a charming dining experience with "really friendly staff" and delightful food options. Guests appreciate the warm and welcoming ambiance, making it a perfect spot for special occasions. While some mention slower service during busy times, the overall atmosphere and "excellent" meal quality often lead to a satisfying visit.

733 Reviews
  1. Dean

    Glasgow

    1 review

    5.0

    1 review

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Absolutely amazing and staff were great so friendly.

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  2. Michael

    Newcastle

    3 reviews

    5.0

    3 reviews

    Dined on 29 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Enjoyed an excellent meal tonight with great choice & food was delicious, service was excellent, very professional and friendly
    William De PercyResponded on 30 November 2024
    Hello Michael, Thank you for the lovely review, we do hope to see you dine with us once again soon! Warmest Wishes William De Percy Management Team

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  3. Janis

    Newcastle

    2 reviews

    4.0

    2 reviews

    Dined on 24 November 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 3
    Limited menu, little choice. Food we recieved was good. Service was excellent.
    William De PercyResponded on 25 November 2024
    Dear Janis, Thank you for taking the time to leave us a review, glad to hear you enjoyed your visit too us! Hope to see you again soon! Warmest Wishes William De Percy Management

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  4. Helen

    Newcastle

    1 review

    5.0

    1 review

    Dined on 24 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Absolutely beautiful food the staff waited on us with professionalism.
    William De PercyResponded on 25 November 2024
    Dear Helen, Thank you for leaving a lovely review! We do hope to see you again soon! Kind Regards William De Percy Management

    Is this helpful?

  5. Peter

    Newcastle

    1 review

    5.0

    1 review

    Dined on 7 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Love the styling and feel of this place. The food and service are excellent and they encourage you to bring dogs. A really good night.
    William De PercyResponded on 9 November 2024
    Hello Peter, Thank you for the lovely review, we do love to hear that you are visiting plenty before you have your big day through in the Chateau! Can't wait to welcome you back soon! Kind Regards William De Percy Management Team

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  6. Lynn

    Berkshire

    2 reviews

    2.0

    2 reviews

    Dined on 13 October 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 4
    After hearing this is an award winning restaurant we thought we would splash out and eat out and was greatly disappointed The food was presented well but the meat was tough and hard to cut and eat But more than that the staff were unprofessional

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  7. Marie

    Cumbria

    1 review

    5.0

    1 review

    Dined on 4 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    We loved the warm, welcoming environment as we walked into the restaurant. The food menu was varied with a good choice of food. The mussels were amazing and the Poki bowl was the best I have ever tasted. Whilst it was quiet as it was the afternoon, it was very pleasant. It was well worth the visit and we would highly recommend it.
    William De PercyResponded on 5 October 2024
    Dear Marie, Thank you for taking the time to leave a lovely review, we are so happy to hear you enjoyed your visit to us and hope to welcome you back shortly! Warmest Wishes William De Percy Management Team

    Is this helpful?

  8. Margaret

    Newcastle

    2 reviews

    5.0

    2 reviews

    Dined on 29 September 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Excellent meal, really friendly staff. Only disappointment was no cauliflower cheese! Maybe next time. Overall a very nice Sunday lunch.
    William De PercyResponded on 5 October 2024
    Dear Margaret, Thank you for leaving a lovely review, we do hope you come and revisit again in the near future! Warm Wishes William de Percy Management Team

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  9. Cheryl

    Kent

    1 review

    1.0

    1 review

    Dined on 15 September 2024

    1. Overall 1
    2. Food 5
    3. Service 1
    4. Ambience 2
    Food was fantastic but service was appalling . Didn’t get any drinks until after first course was done. They seem very short staffed and our waitress was almost in tears as she was so stressed.

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  10. Deborah

    Barcelona

    3 reviews

    2.0

    3 reviews

    Dined on 15 September 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 4
    This was our second visit to the pub, which is beautifully decorated. We booked in to enjoy an early evening Sunday roast and a few drinks. The young lady who greeted us was warm and welcoming and she thoughtfully put us in a quiet little corner so our large dog wouldn’t be a nuisance to any of the other diners. She also brought our drinks quickly before taking our food order. Unfortunately a few more tables arrived and the dining room was getting full and that’s when it seemed the staff couldn’t cope. We’d ordered another drink as our starters arrived but we got through our first and second courses without the drink arriving. There were also two booths to the side of us and each of these parties were waiting well over half an hour to receive their drinks and there was no sign of any food, so something was wrong either with the bar staff, or not having enough waiting staff on duty to look after the number of diners. After we’d finished, I went to the bar to ask for the bill and the waitress was just pulling my husband’s beer as I approached. Unfortunately it was too late by then as we’d finished eating. To be fair to her, she’d already realised people weren’t getting their drinks and had gone behind the bar to pull them herself. She was extremely apologetic. I told her I wasn’t blaming her, as I could see she was running around busy the whole time we were there and she could only do so much, so this review is absolutely not aimed at her. When she had time, she was brilliant at her job. I’m writing it in the hope that whoever manages the dining room either gets some more resource in place during busy periods or they organise their team better. The food was good on the whole. My ceaser salad starter was lovely and the roast beef dinner was good, although the gravy didn’t seem to be made homemade, which was a shame. My husband had slow roasted belly pork - tasty but this hadn’t been roasted for long enough, so the fat hadn’t rendered down like it should have done.

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FAQs

William De Percy offers takeout which you can order by calling the restaurant at 01830 520261.

William De Percy is rated 4 stars by 733 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

A photo of William De Percy restaurant

William De Percy

4
£25 and under
Contemporary French
Newcastle upon Tyne

Make a booking

2 people
21:30
Booked 4 times today

Order delivery or takeout

Google Map for William De Percy

Jeburgh Road, Otterburn, Northumberland NE19 1NR

Additional information

  • Area
    Newcastle upon Tyne
  • Hours of Operation
    Daily 12:00–21:00
  • Price
    £25 and under
  • Cuisines
    Contemporary French, British
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Parking available to the front and rear of the venue
  • Public transit
    Bus Stop o/s Percy Arms 1 minute walk
  • Payment Options
    Mastercard, Visa
  • Executive Chef
    Peter Conlin
  • Additional
    Banquet, Beer, Cocktails, Full Bar, Gluten-free Options, Indoor Fireplace, Outdoor Smoking Area, Takeaway, Vegan, View, Wheelchair Access, Wine
  • Phone number
    01830 520261
  • Private party facilities
    Please contact us directly to discuss all party needs we can cater for up to 60 at one time in a booking but have access to more space if required for larger events in our sister venue Le Petit Chateau.
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