WSW The Steakhouse | Breakfast, Sunday Brunch & Dinner

Review summary

1. d

   donald

   Hawaii

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thanksgiving brunch was so ono ... wonderful assortment of food. Had me at steamed crab legs and melted butter, but also enjoyed the prime rib, bao buns w/pig & turkey, poke station, etc. Ate too much ... nap time now !
   

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2. Y

   Yvette

   Hawaii

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brunch was amazing! So many food choices and ALL so tasty.
   

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3. J

   Jeff

   Las Vegas

   2 reviews

   2.0

   2 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   After learning that many restaurants on the island are closed on Mondays, we decided to try out the hotel restaurant for dinner. The waitress was very nice and took our order, but it took a while to bring the initial bread basket. We started with some truffle fries and the truffle aioli was very good. Our entrees came out a little while later and this is where we hit a snag. My girlfriend ordered the tenderloin medium and it came out medium rare to rare. The center was still a bit purple, so she avoided eating the center completely. Our 10 year old ordered clam chowder and did not receive her soup initially. After reminding our waitress, the soup came out cold, so we had to send it back. At this point we were pretty tired and ended up just getting it in a to go container. I felt the butterfish was pretty good and flavorful, but the rice it came with was pretty dry. We finished with the brownie and Cookie Monster ice cream. The ice cream was pretty good, but the brownie was cake texture and I prefer more of a fudge brownie. I would avoid this restaurant in the future, especially at the price point. I’m sure there are alternate options that will provide a better dining experience.
   

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4. G

   Gregg

   San Antonio

   2 reviews

   2.0

   2 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   We’re in HI celebrating my wife’s 50th birthday - I scheduled a reservation not realizing WSW was a hotel restaurant and not a higher-end steakhouse - was unfortunately disappointed.
   

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5. D

   Derek

   Hawaii

   2 reviews

   4.0

   2 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Planning to go to your restaurant more often with family and friends.
   

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6. A

   Alex

   Hawaii

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We really enjoyed our Saturday dinner buffet! Service from Kanoe was fantastic. She was very attentive and even considerate as she swapped out the napkins under our cups that were soaked. The food was delicious, poke tasted fresh, and food was seasoned! A lot of times I find buffet foods taste bland but everything I had that night had great seasoning. Seating was quick, everyone was friendly and attentive. We thoroughly enjoyed ourselves and will be back n
   

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7. R

   Robert

   Hawaii

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Our server was very friendly and courteous whenever we needed anything. The quality was fine, and we will return again with more guests.
   

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8. R

   Richelle

   Hawaii

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My favorite place to eat in Hilo! Service is always top notch and the food is always of the best quality and cooked to perfection.
   

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9. P

   Porsche

   Hawaii

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent! Beyond my expectations for a buffet
   

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10. L

    Leia

    Hawaii

    8 reviews

    3.0

    8 reviews

    Dined on 17 November 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    This was our Ohana’s first time trying the Saturday seafood buffet. We tried the Friday and Sunday buffet and it was ok to good on both. The first thing I’d like to say is, it’s about time someone made a buffet style in Hilo. Claps and high fives for whoever’s idea this was. Good job. I just have a couple of cretics, first would be the location of the pupus or appetizer area. It’s too close to each other. No division, so those who want to go straight to the main looks like they are cutting line. Secondly, would be the temperatures of the dishes. Everything was cold. I don’t know if they have checkers who check on the shafting dishes flame on the bottom of them but I don’t think they changed them out since we were there. They brought out new batches of crab but it was like it was just kept warm because as soon as you reached the table, it was already cold. Prime rib was under the heating light but still also cold. WHY? Lastly, the dessert, I must say it was a little pathetic. Walked up to just 6 choices, one being cookies, WOW! So there were all the flavors of cakes, only, and then the norm- Sunday maker area with 5 topping; canned strawberries, chocolate fudge is what I’m guessing it was because it wasn’t hot, caramel and sprinkles. They could have at least tried to provide more options or even cut fresh strawberries. That would have pushed it a little over the top, it’s a lot better than canned strawberries. But I guess it’s the thought that counts. Overall, I felt like we got robbed, only reason being that they do not offer Kamaʻaina rate for Friday or Saturday buffets but they do for Sunday brunches. Also it’s a so called fine dining restaurant but their customer service and food mentality is more of a casual, laid back restaurant. Due to the cold food, my daughter and I had a hard time finding our appetite’s. My husband on the other hand ate his best. I just hope they fine tune these simple issues. Maybe then ratings of 5’s will come flying in🙏🏽 Keep trying!
    

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