Yamamori North City

Review summary

1. V

   Victoria

   Dublin

   1 review

   5.0

   1 review

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had an amazing birthday dinner at Yamamori last night! Our waitress was extremely helpful and patient with us as it took us a while to order due to the variety on the menu (recommend checking the menu beforehand). All the staff were also very attentive and made sure our table was clean in between our meals etc. The food itself was delicious and we felt that you could not go wrong with any meal you ordered. We also order some drinks - the wine and beer was nice and the cocktail we had was also great. One thing we would have changed was perhaps the lighting in the dining area itself, it could have been turned down a bit, so it wasn’t so bright, but otherwise the atmosphere was great and lively! 10/10 recommend, especially for a bigger group/ family meal!
   

   Yamamori North CityResponded 5 days ago

   Dear Victoria, Thank you so much for such a lovely review. This means a lot to us and we are delighted that your visit was a great experience. Looking forward to seeing you again soon in the near future. Warm Regards, North City Team
   

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2. R

   Rasha

   Dublin

   2 reviews

   3.0

   2 reviews

   Dined on 9 November 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Main dishes and sushi were very good. Mochi were not. the dough was not soft but sort of brittle. Like when it's either old or has been deforosted and refrosted multiple times. Service was very good otherwise.
   

   Yamamori North CityResponded on 12 November 2024

   Thank you ,Rasha, for sharing your feedback with us! We’re glad to hear you enjoyed your visit overall and hope to welcome you back again soon. Warm regards, North City Team.
   

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3. B

   Brice

   Dublin

   19 reviews

   vip
   4.0

   19 reviews

   Dined on 7 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   A quite busy Thursday evening 8pm service. The service was efficient and professional. I would recommend the Yamamori ramen and the white choc & miso cheesecake for desert.
   

   • 

   Yamamori North CityResponded on 8 November 2024

   Hi Brice, Thank you for your kind words! Your feedback is greatly appreciated and we look forward to serving you again soon. Warm regards, North City Team.
   

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4. R

   Ralph

   N. Ireland

   3 reviews

   5.0

   3 reviews

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff were excellent. Had to make some last minute changes to my reservation and they could have been more helpful. The food is stunning but good service makes it even better.
   

   Yamamori North CityResponded on 5 November 2024

   Dear Ralph, Thank you so much for such a lovely review. This means a lot to us and we are delighted that your visit was a great experience. Looking forward to seeing you again soon in the near future. Warm Regards, North City Team
   

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5. C

   Charlaine

   Dublin

   1 review

   3.0

   1 review

   Dined on 30 October 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 1

   I precooked a table for 4 asked for a happy birthday for my son on special request section. We arrived on time waited 10+ mins to be noticed. Put on a table for 8. So were unsure If another party of 4 would arrive. The place was freezing I said it to lady she replied I'm really hot rushing around? She said she would put heating on but didn't so we ate with our coats on us! Our waiter a young gut was lovely but said it was unexpectedly busy and only 2 waiting staff! My daughter said I had a fish allergy once we had ordered he said they could not guarantee cross contamination of fish nuts etc!!! I had an epi pen. Sons birthday so I didn't walk out. I didn't care to eat then. Son ate mine. My daughter ordered some sides which didn't arrive (we wernt charged for them) Husbands beef was very chewed. Goyza, Ramen and sushi apparently were lovely. I asked about birthday our lovely waiter just a few years older than my son said oh we didn't know! got him a scoop of ice cream with a candle on it and nervously sang happy birthday we joined in poor lad. That was the highlight. So for others intending to go dress up really warm and avoid if any allergies. Disappointed
   

   Yamamori North CityResponded on 1 November 2024

   Dear Charlaine, Thank you for your feedback and for celebrating you son's birthday with us. We're truly sorry to hear that parts of your experience didn't meet your expectations. Regarding the heating, we did put it on, but we apologise if it still felt chilly in the restaurant. Your comfort is important to us, and we're sorry for any inconvenience this may have caused. On the topic of the allergies, while we strive to accommodate everyone's dietary needs, the nature of our kitchen setup makes it difficult to guarantee complete separation and avoid cross-contamination. Thank you again for your feedback, as it helps us improve our service. We hope to have the chance to provide a more enjoyable experience for you in the future. Kind regards, North City Team.
   

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6. U

   Urbii

   Dublin

   3 reviews

   4.0

   3 reviews

   Dined on 28 October 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a reservation at 2pm but we made to the restaurant almost around 3pm. I tried calling the restaurant, at least 15 times between 12:30 pm and 2pm but no one picked our phone. We panicked whether the reservation will be cancelled or not; neither did the restaurant called at 2pm to check if we were coming or not. The booking cannot be modified online. When you book for Yamamori, we have to provide our card details. I wouldn't want to be wrongly charged, if there was no communication between the two parties. and the situation was a bit ambiguous because of communication gap. Overall the experience once we reached the restaurant was positive. But dont the credit / debit card, when no one from restaurant can be contacted.
   

   Yamamori North CityResponded on 29 October 2024

   Dear Guest, Thank you for taking the time to share your feedback . We are delighted to hear you had an enjoyable time with us . Our sincere apologies regarding the phone- unfortunately we had a technical issue with the phone line yesterday, thus being the reason we couldn't be reached. Thank you again and we look forward to welcoming you again soon. Kind regards, North City Team.
   

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7. s

   stephen

   London

   1 review

   3.0

   1 review

   Dined on 26 October 2024

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 3

   Booked table 3 days ago Got there and sat on table for 4. Chairs very rickety and uncomfortable I have dined there since it opened Asked for a bench seated table Told no none available unless we come back one and half hour later which we couldn’t Stayed for meal on bad table for 1.5 hours. Two bench tables empty the whole time we were there so they could have given us one of those tables Bento box now almost €28. That’s gone is €10 on the dinner menu Service excellent food excellent Hostess poor as wouldn’t give us bench seating even though clearly available whole time we were in the restaurant Price hikes unacceptable . Not surprising so many restaurants closing down with these crazy prices Sad to say after 20 years of dining here I won’t be returning
   

   Yamamori North CityResponded on 26 October 2024

   Hello Stephen, Thank you for your feedback and for being a loyal guest over the years. We're pleased to hear that you enjoyed the food and service, but we're sorry for any misunderstanding regarding seating. When your party arrived, a bench table was available but only for one hour and a half, and we offered that to you. Our goal is to always provide a comfortable dining experience, and we regret if this arrangement wasn't clear at the time. Regarding pricing, our prices reflect the cost of high-quality ingredients and the standards we strive to maintain. We would love the chance to welcome you back in the future and we hope you might consider visiting us again. Kind regards, North City Team.
   

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8. D

   Dave

   Dublin

   1 review

   4.0

   1 review

   Dined on 24 October 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   food was excellent. Great staff ..overall excellent venue
   

   Yamamori North CityResponded on 25 October 2024

   Hi Dave, Thank you for the excellent review and for taking the time to share your recent experience with us. We are delighted you had such an enjoyable time and look forward to welcoming you back in the near future. Warm regards, North City Team.
   

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9. H

   Happiness

   Dublin

   1 review

   5.0

   1 review

   Dined on 21 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love their hospitality and receptiveness!!!!!! It was really good! If you ever want to celebrate your birthday 🎂, please go there! Food, ambience in fact everything was great!
   

   Yamamori North CityResponded on 22 October 2024

   Dear Guest, Thank you for the excellent 5 star review and for taking the time to share your recent experience with us. We are delighted you had such an enjoyable time and look forward to welcoming you back in the near future. Warm regards, North City Team.
   

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10. C

    Carol

    Dublin

    5 reviews

    3.0

    5 reviews

    Dined on 12 October 2024

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 3

    I haven’t been in years but as I was in the area last night I decided to return. Having booked a table for 7:15 we were left queuing without any acknowledgment for 10 minutes before being approached by anyone. We were seated immediately. We ordered and the food took 25 minutes to arrive. It was as good as I remembered but nobody came to check if it was okay and we didn’t get any water. Not many floor staff and those that were there weren’t looking at customers. We finally got the attention of one so we could order the bill. The lack of interest of any of the staff would put me off returning.
    

    Yamamori North CityResponded on 15 October 2024

    Dear Carol, Thank you for taking the time to share your feedback. We're glad you enjoyed the food but disappointed to hear about the issues with the service. This is not the standard we aim for, and we'll address the concerns you raised with our team. We appreciate your comments and hope you will give us another chance to improve your experience next time. Warm regards, North City Team.
    

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