YOTEL Roof Bar & Deck 12

Review summary

1. J

   Jessica

   Orlando

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Fun experience for Boston in winter and special occasion
   

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2. J

   Julie

   Greater Boston

   5 reviews

   vip
   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great experience....service was fabulous, outdoor heated deck was the perfect spot to watch the sunset with a warm "adult s'mores" cocktail!
   

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3. C

   Carali

   Greater Boston

   11 reviews

   5.0

   11 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great experience the food and drinks were great. The view was beautiful and even though it’s cold outside, you can keep warm with outdoor heaters. Our server Rina was very attentive and friendly, but everyone there was also great. Another worker was walking by when my husband and I were taking a selfie and he quickly offered to take our photo. It’s not just a bar or restaurant it’s an experience.
   

   • 

   YOTEL Roof Bar & Deck 12Responded 1 day ago

   Hello Carali!! We are so thrilled to hear about your stellar experience with Tony and Rina, they are 5-star team members, and we will be sure to pass this comment along to them. We look forward to hosting you again in the future. Happy Holidays! Deck 12
   

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4. TD

   TonyaD

   Columbus

   6 reviews

   3.0

   6 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Out of towners hoping to enjoy the rooftop Apres Ski rooftop experience but sadly the weather denied us the opportunity. Service was good and drinks / appetizers were good. It was a Monday so a quiet night. View on the roof would have been a definite 10 buy we were stuck inside. No one’s fault. Wish we could have rescheduled but we were only in town one night.
   

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5. G

   Giovanna

   Chicago

   5 reviews

   5.0

   5 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Après-ski has come to Seaport! From the small details on the ski seats, the intimate metal gondolas, amazing views, fondue and festive drinks, our Sunday Ski Brunch was amazing!
   

   YOTEL Roof Bar & Deck 12Responded 7 days ago

   Hello Giovanna! Thank you so much for your kind words about your experience at Deck 12! We would love hosting you again in the future! Happy Holidays, Deck 12
   

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6. G

   Gary

   Greater Boston

   6 reviews

   5.0

   6 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great food. Good service. Definitely go beck again.
   

   YOTEL Roof Bar & Deck 12Responded 7 days ago

   Hello Gary! Thank you so much for your kind words about your experience at Deck 12! We would love hosting you again in the future! Happy Holidays, Deck 12
   

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7. J

   Jeremy

   New York City

   10 reviews

   vip
   5.0

   10 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We were lucky enough to sit in one of the outside heated booths. There are great views from the deck and it has a warm atmosphere. The manager Cheyenne was friendly and accommodating. The cocktails were well made. The menu is pretty straight-forward with the meatballs being a highlight.
   

   YOTEL Roof Bar & Deck 12Responded 7 days ago

   Hello Gary! Thank you so much for your kind words about your experience at Deck 12! We would love hosting you again in the future, and I sincerely appreciate the shoutout here! It was our pleasure to serve you and your party last night. Happy Holidays, Cheyenne Duarte
   

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8. A

   Ashley

   San Francisco

   1 review

   3.0

   1 review

   Dined on 5 December 2024

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 3

   Don’t bother making a specific reservation. They don’t honor it anyways. We had to ask three times for a birthday dessert to be brought out. Horrible service.
   

   YOTEL Roof Bar & Deck 12Responded on 6 December 2024

   Hello Ashley, We apologize that your experience at Deck 12 was not to your expectation. Regarding your reservation, you had booked outdoors and had been offered a table in our outdoor après ski section, as your reservation had stated. Due to a high volume of traffic during the holiday season, we are unable to reserve specific tables as there are so few in this section, which had been communicated when you made your reservation with us. I apologize that your request for dessert was not carried out as quickly as it should have been, please reach out to us via our email or website so that we may be able to make this right for you as we cannot refund a birthday dessert since it is a no cost item. I would love to hear more of your feedback in order to better your experience. Best, Deck 12
   

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9. W

   Wendy

   Greater Boston

   9 reviews

   vip
   4.0

   9 reviews

   Dined on 25 November 2024

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   Nice vibe ! Great service ! Food not great and very expensive for the quality
   

   YOTEL Roof Bar & Deck 12Responded on 27 November 2024

   Hello Wendy! I am thrilled to hear that your experience while at Deck 12 had been stellar in regard to our team. If you would be so kind as to reach out to me privately, I would love to hear more about your experience with the food in order to properly address this with our culinary team, as great food is an extremely important aspect of your experience to us. Best, Cheyenne Duarte Food and Beverage Manager
   

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10. H

    Hayley

    New York City

    3 reviews

    2.0

    3 reviews

    Dined on 24 November 2024

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 3

    We did the apres experience. They were out of all the fondu minus the chocolate. We saw our waiter maybe 2-3 times during the whole experience. My friends burger came out wrong and no one came over to check. My salad came out 20 minutes after his food. Waited an additional 20 minutes for the check after we had asked for it.
    

    YOTEL Roof Bar & Deck 12Responded on 27 November 2024

    Hello Hayley, I apologize for the inconvenience that you experienced, as our fondue items have been extremely popular this season. We have since made adjustments to our preparation so that this does not happen frequently moving forward. Regarding the service you have experienced I would like to personally apologize, as this is not the standard that we believe in upholding to the guests visiting us at any time. I would like to hear more about your experience if you would take the time to reach out to me privately so that I am able to properly amend this for you. Best, Cheyenne Duarte Food and Beverage Manager Deck 12
    

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