Zocalo

Review summary

1. S

   Scott

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined on 7 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. Highly recommend the molcajete for two, a Cadillac Margarita and some guac6and queso as appetizers. You won't be disappointed. We had a party of 8, and we were seated immediately and promptly served. All guests loved their food and fresh, authentic flavors.
   

   Is this helpful?

   Report
2. A

   Adam

   Atlanta Metro

   30 reviews

   3.0

   30 reviews

   Dined on 19 October 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   We love Zocalo, but that night, was abysmal. I walked up to the host stand, which was not busy, and was told to wait a moment by the host. He then walked around the restaurant for 10 minutes, chatting with people throughout, before returning to us. I identified myself, and he walked us past several vacant tables to go to a table next to an open window, gave us 3 place settings and said that he'd return with fourth. He did not. After waiting for another 10 minutes in the cold, I had noticed that all the heaters were turned on except for the one over the window we were seated next to. I flagged down a server and asked if he could turn on the heater. He disappeared. After another 10 minutes, I flagged him down again, to be told that he couldn't turn on the heater because another table, not near the window, wanted it left off. I asked to be re-seated in the interior of the restaurant. After another 10 minutes, a very-much-put-upon host returned and moved us back to one of the tables we had walked past originally. We had no place settings. Our server came and took our order, which included a pitcher of frozen margaritas, table-side guacamole, and entrees for each of us. We also asked for place settings. She went away and came back with chips, no salsa and no place settings. After another 10 minutes of watching our pitcher of frozen margaritas defrosting on the bar, I walked up to the waitress, who was looking at her phone, and asked again for our missing place settings, the salsa, and whether the margarita pitcher on the bar was ours. She gave us the margaritas, but nothing more. Another 10 minutes, and the food runner came with our entrees. We asked her for our place settings and salsa, and told her that our tableside guacamole appetizer had never arrived. She brought the place settings and salsa a few minutes later, so we were able to start on our entrees. After a while, a slapped-together guacamole was plopped on the table, which tasted m'eh. Do better.
   

   1 person found this helpful

   Report
3. A

   Adam

   Atlanta Metro

   30 reviews

   5.0

   30 reviews

   Dined on 12 October 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food is always fantastic. Service is great. The atmosphere is very casual and fun, like eating in a Mexican tree-house with lots of energy.
   

   Is this helpful?

   Report
4. J

   Jeffrey

   Atlanta Metro

   8 reviews

   4.0

   8 reviews

   Dined on 10 September 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Fun place for Mexican food in Midtown, great porch, great location near the park.
   

   Is this helpful?

   Report
5. D

   David

   Atlanta Metro

   2 reviews

   5.0

   2 reviews

   Dined on 8 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thanks to our server, Stacy. She made it possible for our friend to have a good birthday party, and even put sparklers on the cake. The food was fast and taste great. Highly recommended.
   

   Is this helpful?

   Report
6. I

   Isaac

   Charlotte

   6 reviews

   vip
   5.0

   6 reviews

   Dined on 7 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing love it ! Food is great service amazing! Music on point. 10/10
   

   Is this helpful?

   Report
7. M

   Michele

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined on 3 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and drink, our server was on top of her game!
   

   Is this helpful?

   Report
8. SD

   StephanieD

   Seattle

   4 reviews

   5.0

   4 reviews

   Dined on 11 July 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is a must for us whenever we come to Atlanta! The staff and atmosphere is always fun and top notch, and the food is excellent. You have to have the tableside guacamole!
   

   • 

   Is this helpful?

   Report
9. DC

   DeborahC

   Atlanta Metro

   19 reviews

   3.0

   19 reviews

   Dined on 16 June 2024

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 1

   I’ve always loved Zocalo. Been going there for years. Service and food today were great!! But someone needs to be in charge of and take responsibility for the atmosphere. The “air conditioning “ inside was virtually nonexistent. But worse, we decided to sit outside (since it was so hot inside), and there was a super loud speaker directly over our table pumping out terrible music. Had to listen to a song that had about 15 f-bombs, 3 or 4 n words, and a sampling of other normal swear words. Why? It was 2:00 in the afternoon. So unpleasant.
   

   1 person found this helpful

   Report
10. M

    Millie

    Atlanta Metro

    2 reviews

    2.0

    2 reviews

    Dined on 7 June 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 3

    We came here before and had one of the best experiences. However, this time was awful - probably one of the worst customer experiences I've had. Our server was one of the rudest servers ever, for no reason at all. Doesn't even greet us, just says "so do you want a pitcher or not." Mumbles everything and treats us like we are inconveniencing him thew entire time. On multiple occasions, he would ignore people at the table attempting to order. At the end, he walked around to get our payments, and signed for us, not allowing us to sign for our own transaction. I was appalled. I have never been treated like that. I don't know if he was having a bad day and decided to take it out on us, but we will not be returning and will be expressing the same sentiments to others.
    

    1 person found this helpful

    Report