Zocca Cuisine d'Italia

Review summary

1. A

   Andrew VIP

   Greater Boston53 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   For a restaurant only partially full, service was slow although our waiter was very nice. I had a pasta bolognaise that was excellent although my wife's pizza was just ok. The location next to the river walk was great.
   

   Zocca Cuisine d'ItaliaResponded 1 day ago

   Hello Andrew, Thank you for taking the time to review Zocca Cuisine d'Italia. We're thrilled to hear that you enjoyed our pasta bolognaise and found our location next to the river walk to your liking. We're sorry to hear that our pizza and service didn't quite meet your expectations. Your feedback is important to us and we will certainly take it into consideration as we continuously strive to improve our customer experience. Best regards, The Management Team
   

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2. N

   Nicole

   San Antonio2 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing service, and delicious food! Julie and Maddy were the bartenders taking care of me, they were super friendly and attentive. JC and Caesar had taken care of the beer event, and sold me on trying 2 of the dishes, they were very knowable and you can tell they enjoy working an event like this. I sat at the bar, and that evening they had a beer dinner with Karbach, and was lucky enough to have been able to try their Porter Braised Oxtail, and their No’mores. The culinary creativity is unparrelled! The rest of the zocca menu is non-traditional Italian, and I cannot wait to go back and try their Polpetta Grande (10oz wavy meatball)!!
   

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3. S

   Steve

   New Orleans8 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great experience. Leona was a great server!
   

   Zocca Cuisine d'ItaliaResponded 4 days ago

   Thanks for visiting us, Steve! We're thrilled to hear that you had a great experience at Zocca Cuisine d'Italia. It's wonderful to know that our team was able to provide you with excellent service. We strive to offer the best food and value to our customers, and it's heartening to hear that we met your expectations. We look forward to welcoming you back soon!
   

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4. L

   Luis

   Houston2 reviews

   5.0

   Dined on 26 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent host and great food Very quiet able to talk
   

   Zocca Cuisine d'ItaliaResponded 7 days ago

   Thanks for the review, Luis! We're thrilled to hear you enjoyed your dining experience at Zocca Cuisine d'Italia. It's wonderful to know that our food and service met your expectations. We always strive to create a quiet and enjoyable atmosphere for our guests. We appreciate your feedback and look forward to welcoming you back soon.
   

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5. OT

   OpenTable Diner

   Houston1 review

   1.0

   Dined on 16 March 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   The restaurant’s expectations didn’t align with the hotel’s brand and reputation. The food arrived at a snail’s pace. To top it off, the pizza’s crust was green, a St. Patrick’s Day tradition that should have been mentioned beforehand. If I had known about this, I might have chosen an alternative option, as it was hard for my kids to eat the green pizza.
   

   Zocca Cuisine d'ItaliaResponded on 21 March 2025

   Hi, We're sincerely sorry to hear about your less than satisfactory experience at Zocca Cuisine d'Italia. We always strive to deliver a top-notch dining experience, and we apologize if we fell short during your visit. We take pride in our St. Patrick's Day traditions and the quality of our food, so it's disappointing to hear that your pizza was not up to par. We appreciate your feedback and will certainly look into this matter to avoid such incidents in the future. We hope you'll give us another chance to serve you better. Best regards, Zocca Cuisine d'Italia Management Team
   

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6. OT

   OpenTable Diner

   Hamburg1 review

   5.0

   Dined on 12 March 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Sehr nettes Personal, leckeres Essen und tolle Location. Gerne wieder!
   

   Zocca Cuisine d'ItaliaResponded on 21 March 2025

   Thank you for dining with us. We are looking forward to serving you again.
   

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7. C

   Chris

   Chicago10 reviews

   3.0

   Dined on 6 March 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Bar was slow with drinks. Our server was good but could have been more attentive.
   

   Zocca Cuisine d'ItaliaResponded on 8 March 2025

   Hello Chris, Thank you for taking the time to share your experience at Zocca Cuisine d'Italia. We're glad to hear that you found our server to be good. However, we're sorry to learn that the service didn't quite match your expectations. We strive to provide prompt and attentive service to all our guests, and we apologize if this wasn't the case during your visit. We appreciate your feedback and will certainly use it to improve our service. We hope to have the opportunity to serve you again and provide a more positive experience. Best regards, The Management Team
   

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8. H

   Harlee

   Austin8 reviews

   5.0

   Dined on 5 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Zocca has yet to disappoint!!! The staff and service is top notch!!! Y’all need to try the meatball, it’s a sight to see and delivers in flavor!! The bolognese, while might not be classic Italian it delicious! Can’t wait to come back! Shout out to Maddy, Julie, JC and the culinary team for the love they showed us!! Thank you!!
   

   Zocca Cuisine d'ItaliaResponded on 8 March 2025

   Thanks for visiting us, Harlee! We're thrilled to hear that you enjoyed your experience at Zocca Cuisine d'Italia. It's fantastic to know that our meatball dish and bolognese hit the spot! We're glad you found our service to be top notch and our classic Italian flavors delicious. Your shout out to our team is greatly appreciated. We're looking forward to your next visit and promise to keep up the good work!
   

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9. J

   Jonathon

   Unspecified1 review

   5.0

   Dined on 4 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My server Brandon was excellent. He gave me some great recommendations and serves
   

   Zocca Cuisine d'ItaliaResponded on 5 March 2025

   Thank you for dining with us. We are looking forward to serving you again.
   

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10. E

    Eric

    Phoenix4 reviews

    4.0

    Dined on 26 February 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    Food was good but not great. Portions were a little small versus what expected
    

    Zocca Cuisine d'ItaliaResponded on 5 March 2025

    Hi Eric, Thank you for taking the time to review Zocca Cuisine d'Italia. We're glad to hear that you enjoyed our food, but we're sorry to hear that you found our portions a bit small. We always aim to provide generous portions to match the quality of our dishes. Your feedback is valuable to us and we'll certainly take it into consideration as we continually strive to improve our guests' experiences. We hope to have the opportunity to serve you again and provide a better overall dining experience. Best regards, Zocca Cuisine d'Italia Management Team
    

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