RA Sushi Bar Restaurant - Addison, TX

Review summary

1. A

   Allen

   Unspecified1 review

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   Service was so bad I decided to just pay for my soda and leave
   

   RA Sushi Bar Restaurant - Addison, TXResponded 4 days ago

   Thanks for the review, Allen. We're truly sorry to hear about your recent experience at RA Sushi Bar Restaurant - Addison, TX. It's disappointing to know that the service did not meet your expectations, and we sincerely apologize for any inconvenience caused. We strive to provide our guests with exceptional service, and it seems we fell short this time. Your feedback is invaluable to us as it helps us improve. We hope you will give us another chance to make it right. Best Regards, The Management Team
   

   Is this helpful?

2. C

   Cayla

   Dallas3 reviews

   5.0

   Dined on 19 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing! They treated us very well and the food was very good! Definitely coming back soon 🤩
   

   RA Sushi Bar Restaurant - Addison, TXResponded 7 days ago

   Hey Cayla, we're over the moon to hear that you had an amazing experience at RA Sushi Bar Restaurant - Addison, TX. Your kind words about our service and food truly made our day! We're thrilled that you're planning to come back soon. Looking forward to serving you again soon. Thanks for the 5-star review!
   

   Is this helpful?

3. B

   Becky

   Dallas1 review

   5.0

   Dined on 27 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had lunch here with my team. Staff was very attentive and the food was very good.
   

   RA Sushi Bar Restaurant - Addison, TXResponded on 4 March 2025

   Hi Becky, Thank you so much for your kind words and for taking the time to leave us this wonderful review. We're thrilled to hear that you and your team had a great lunch at RA Sushi Bar Restaurant - Addison, TX. We're especially pleased that you found our staff attentive and enjoyed the food. We always strive to provide the best for our guests and your feedback lets us know we're on the right track. We look forward to welcoming you back soon. Best regards, The Management Team
   

   Is this helpful?

4. C

   Christine VIP

   Dallas6 reviews

   3.0

   Dined on 22 February 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Food is cheap for the price. Service was average. Definitely felt like the restaurant was overrated.
   

   RA Sushi Bar Restaurant - Addison, TXResponded on 24 February 2025

   Hi Christine, Thank you for taking the time to share your experience at RA Sushi Bar Restaurant - Addison, TX. We're sorry to hear that you found our food to be on the cheaper side for the price. We strive to provide quality food and service, and we appreciate your feedback as it helps us improve. We also apologize if you felt our restaurant was overrated. We hope to have the opportunity to serve you again and exceed your expectations. Best Regards, The Management Team
   

   Is this helpful?

5. D

   Dr. Angelo

   Dallas16 reviews

   3.0

   Dined on 15 February 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Everything was average, except the drinks, they were awful. We went because the ads showed a vibrant party with people dressed nice. When we got there so many kids and adults in sweatsuits. Average chain sushi. Will not be back.
   

   RA Sushi Bar Restaurant - Addison, TXResponded on 17 February 2025

   Thanks for visiting us, Dr. Angelo. We're sorry to hear that your experience at RA Sushi Bar Restaurant - Addison, TX, didn't meet your expectations. We appreciate your feedback about our drinks and appreciate the honesty. We strive to provide a vibrant and enjoyable atmosphere for all our guests, and it's disappointing to hear that we fell short in this aspect during your visit. We hope you'll give us another chance to impress you with our party atmosphere. Thanks again for your feedback. Best, The Management Team
   

   Is this helpful?

6. A

   Angel

   Dallas2 reviews

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Had a reservation, they did not honor it. Had people waiting in a line, went somewhere else.
   

   RA Sushi Bar Restaurant - Addison, TXResponded on 18 February 2025

   Thanks for the feedback, Angel. We're sorry to hear about your recent experience at RA Sushi Bar Restaurant - Addison, TX. We understand that waiting in a line and not being able to honor your reservation can be frustrating. It's certainly not the standard we aim for. We appreciate you bringing this to our attention and we will definitely address it with our team to ensure this does not happen again. We hope to have the opportunity to serve you again in the future.
   

   Is this helpful?

7. OT

   OpenTable Diner VIP

   Houston1 review

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Why have reservations available if you are going to have us wait in line for 30-40 minutes
   

   RA Sushi Bar Restaurant - Addison, TXResponded on 24 February 2025

   Dear Guest! We're truly sorry to hear about your recent experience at RA Sushi Bar Restaurant. We strive to provide our guests with the best service and we're disappointed to hear that we fell short during your visit. We understand that waiting in line for such a long time can be frustrating, especially when you have a reservation. We assure you that this is not the standard of service we aim to provide. Your feedback is invaluable to us and we will definitely use it to improve our service. We hope you'll give us another chance to show you the quality we're known for. Best Regards, The Management Team
   

   Is this helpful?

8. A

   Angelina

   Los Angeles1 review

   3.0

   Dined on 15 February 2025

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and staff were great! However, I didn’t like having to wait outside to check in for my reservation. I wish there would be another way to confirm my attendance as well as letting me know when the table is ready. They’re moving quick though
   

   RA Sushi Bar Restaurant - Addison, TXResponded on 18 February 2025

   Thanks for the review, Angelina! We're thrilled to hear that you enjoyed the food and found our staff great. We understand your concern about the wait time and are working on options to better serve our guests. We're always striving to provide the best experience possible, and your feedback is invaluable to us. We hope to see you again soon!
   

   Is this helpful?

9. R

   Roberto VIP

   Orlando1 review

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Reserved for valentines to not even be able to go in because the restaurant was packed and there was a one hour line outside.
   

   RA Sushi Bar Restaurant - Addison, TXResponded on 18 February 2025

   Hi Roberto, we're sorry to hear about your experience on Valentine's Day. We understand how frustrating it can be to have a reservation and not be able to enter due to a crowded restaurant. We apologize for the inconvenience and appreciate your understanding. We're continuously working on improving our seating and reservation system to avoid such situations in the future. We hope you'll give us another chance to make your experience better. Thank you for your feedback. Best regards, RA Sushi Bar Restaurant - Addison, TX Management Team
   

   Is this helpful?

10. s

    stefan VIP

    Dallas2 reviews

    5.0

    Dined on 2 February 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    Always a good experience, good service, tasty food ..although the portion seemed a little smaller this time and the music was extremely loud
    

    RA Sushi Bar Restaurant - Addison, TXResponded on 15 February 2025

    Thanks for the review, Stefan! We're delighted to hear that you had a good experience at RA Sushi Bar Restaurant - Addison, TX. It's wonderful to know that you enjoyed our tasty food and found our service excellent. We appreciate your feedback about the portion size and the music volume, and we'll certainly take it into consideration. We look forward to serving you again soon!
    

    Is this helpful?