RA Sushi Bar Restaurant - Mesa, AZ

RA Sushi Bar Restaurant - Mesa, AZ reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. OT

   OpenTable Diner

   Phoenix1 review

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   It took our server 20 minutes to come to our table and introduce herself and ask if we want Waters many items that we requested were forgotten. It seemed that they were shortstaffed. Our server was kind bubbly and more than happy to accommodate us, but then would forget to bring the items we had requested.  at one point she brought us an item that we had not ordered. It seemed very unorganized in the kitchen and with the server. I would not recommend going to this restaurant 
   

   RA Sushi Bar Restaurant - Mesa, AZResponded 4 days ago

   Dear Guest! We're really sorry to hear about your experience at RA Sushi Bar Restaurant - Mesa, AZ. It's disappointing to know that our service did not meet your expectations. We pride ourselves on our attentive and friendly service, and it's clear we missed the mark during your visit. We appreciate your feedback on the delay in service and the mix-up with the item you didn't order. We're always looking for ways to improve, and your feedback is invaluable in that process. We hope you'll give us another chance to show you the kind of service we're known for. Best, The Management Team
   

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2. M

   Mercedes VIP

   Phoenix8 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   RA”CKIN’ ROLL was so delicious! Great date night!
   

   RA Sushi Bar Restaurant - Mesa, AZResponded on 3 March 2025

   Hi Mercedes, We're thrilled to hear that you enjoyed your date night at RA Sushi Bar Restaurant - Mesa, AZ! It's wonderful to know that you found our rolls delicious and that our service met your expectations. We always aim to provide a memorable experience for our guests, and your positive feedback is a great motivation for us. Thank you for choosing us for your date night and for leaving such a wonderful review. We look forward to serving you again soon! Best wishes, The Management Team
   

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3. G

   Grayson

   Phoenix1 review

   2.0

   Dined on 22 February 2025

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 4

   Not very good service at all, always love the food but wasn’t impressed.
   

   RA Sushi Bar Restaurant - Mesa, AZResponded on 24 February 2025

   Thanks for visiting us, Grayson. We're sorry to hear that your experience at RA Sushi Bar Restaurant - Mesa, AZ didn't meet your expectations. We're glad to hear that you enjoyed our food, but we're disappointed that you found our service lacking. We strive to provide top-notch service to all our guests and we're sorry if you felt otherwise. Your feedback is invaluable and we'll definitely take it into account as we continually work to improve our services. We hope you'll give us another chance to impress you in the future. Best regards, RA Sushi Bar Restaurant - Mesa, AZ Management Team
   

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4. I

   Ian VIP

   Phoenix17 reviews

   5.0

   Dined on 21 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food and good service. The happy hour menu had a good variety of options for a good value.
   

   RA Sushi Bar Restaurant - Mesa, AZResponded on 22 February 2025

   Thanks for the feedback, Ian! We're thrilled to hear that you enjoyed your experience at RA Sushi Bar Restaurant - Mesa, AZ. It's fantastic that you appreciated our variety of options on our happy hour menu and found good value in them. We strive to provide our customers with a memorable dining experience, and your kind words are a testament to our efforts. We look forward to serving you again soon!
   

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5. S

   Sonja

   Phoenix2 reviews

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   What a complete DISASTER! They didn't have table numbers setup (at least on the patio), so the food runners didn't know where to take the food. They'd go table to table to see whose it was. Tables got other people's food and/or didn't get what they asked for. We had to wait 30+ minutes for food and drinks. And since some plates had been walked around the entire restaurant before making it to our table outside, the food would be mush. We weren't given plates/utensils and had to ask a manager for them, but were never given soy sauce so my husband had to go inside and find someone to ask. Apparently the manager-in-training was supposed to handle the setup and completely dropped the ball. We tried talking to him when he walked by, and he had no clue how to handle the situation/complaints. He has no business running a restaurant. This was our first and last time at that location. It was absolutely horrible.
   

   RA Sushi Bar Restaurant - Mesa, AZResponded on 17 February 2025

   Hi Sonja, We're truly sorry to hear about your recent experience at RA Sushi Bar Restaurant - Mesa, AZ. It's disheartening to learn that we didn't meet your expectations, especially in terms of service and food quality. We understand how frustrating it must have been to wait for your order and not receive what you requested. We also apologize for the confusion with the food runners. We take your feedback seriously and will definitely address these issues with our team. We hope you'll give us another chance to make things right. Best Regards, The Management Team
   

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6. W

   Weston VIP

   Phoenix1 review

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   Horrible Valentine’s Day experience, I could not believe I had to wait over 80 minutes to receive my entrée. Unbelievably awkward and just shows the professionalism of this restaurant. Never returning again.
   

   RA Sushi Bar Restaurant - Mesa, AZResponded on 16 February 2025

   Thanks for the feedback, Weston. We're truly sorry to hear about your Valentine's Day experience at RA Sushi Bar Restaurant - Mesa. We understand that waiting can be frustrating, especially on a special occasion like this. We're truly sorry for the delay you experienced, and we appreciate your patience. Your feedback is crucial for us to improve our service. We hope you'll reconsider and give us another chance to provide you with the excellent dining experience we're known for. Best regards, The Management Team
   

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7. G

   Greg

   San Francisco26 reviews

   4.0

   Dined on 14 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Server excellent and knowledgeable. Atmosphere very nice. Food was pretty much standard sushi. Nigiri rice fell apart way too easily and was irritating. Tempura calamari was excellent. All in all, pretty good.
   

   RA Sushi Bar Restaurant - Mesa, AZResponded on 15 February 2025

   Thanks for the feedback, Greg! We're glad to hear that you enjoyed the atmosphere and our Nigiri and Tempura calamari. We appreciate your comments about the sushi falling apart too easily and will take them into consideration. It's great to know that our server was able to assist you in any way they could. We hope to see you again at RA Sushi Bar - Mesa, AZ.
   

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8. W

   Walter

   Phoenix1 review

   5.0

   Dined on 12 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrated my wife’s birthday and was very happy the way they handled everything…. As always, great food and service.
   

   RA Sushi Bar Restaurant - Mesa, AZResponded on 13 February 2025

   Hi Walter, We're thrilled to hear that you chose RA Sushi Bar - Mesa, AZ for your wife's birthday celebration and that we were able to make your special day even more memorable. We're especially glad that you enjoyed our food and service. We always strive to provide a memorable dining experience for our guests. We appreciate your feedback and look forward to serving you again soon. Best regards, RA Sushi Bar - Mesa, AZ Management Team
   

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9. L

   Lexi

   Orange County2 reviews

   3.0

   Dined on 1 February 2025

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 3

   Food was not very good. Had no flavor, manager helped but food value has gone down hill at this location
   

   RA Sushi Bar Restaurant - Mesa, AZResponded on 2 February 2025

   Hi Lexi, Thank you for taking the time to share your feedback with us. We're really sorry to hear that our food didn't meet your expectations. We strive to provide our guests with flavorful and well-prepared dishes, and it's clear that we fell short during your visit. We appreciate your comments about the value as well, and we'll certainly take them into consideration as we continuously work to improve. We hope to have the opportunity to serve you again and provide a better experience. Best regards, RA Sushi Bar Restaurant - Mesa, AZ Management Team
   

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10. S

    Sam VIP

    Phoenix33 reviews

    5.0

    Dined on 25 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    I don’t know why this location isn’t busier at all times! Our food was great; sushi was so fresh and hot food was tasty and cooked perfectly. We had a range from shishito peppers (the best) to sushi to hibachi steak and chicken at our table and everything was so good. We ordered in a few rounds and needed lots of refills and our waitress was super attentive and friendly. Overall great meal out!
    

    RA Sushi Bar Restaurant - Mesa, AZResponded on 27 January 2025

    Hey Sam, Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that you enjoyed your meal and found our sushi to be fresh and delicious. It's great to know that our staff's service met your expectations. We're always working on improving and your feedback helps us do just that. We're glad that you found value in your experience. We look forward to your next visit! Best regards, RA Sushi Bar Restaurant - Mesa, AZ Management Team
    

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