RA Sushi Bar Restaurant - North Scottsdale, AZ

Review summary

1. D

   Dominic

   Unspecified1 review

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Waiter was absolutely horrible. For each dish we waited at least 20-30 mins and the later when we ordered our last two things he asked us, “ do you still want that? “. Not happy
   

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2. OT

   OpenTable Diner

   Phoenix2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Great service. One of our favorite restaurants!
   

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3. H

   Howard VIP

   Phoenix62 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   We are regulars at Ra & have been coming here for over 9 years. Last night was a disappointment. The food, as always, was excellent but our wait staff (Tyler) was certainly sub par. It started off well. He was prompt & friendly. When we ordered we requested low sodium soy. Our appetizer arrived, no soy. When we finished our appetizer Tyler did not remove the empty plates. When our main course was delivered Tyler again didn’t bring the soy. After waiting about 5 minutes I went inside & got the soy myself. Tyler came back to see if we were enjoying our meal & didn’t recognize he failed to deliver the soy. Our dirty appetizer plates were never removed. Needless to say, Tyler made our experience far less enjoyable.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded 3 days ago

   Dear Howard, Thank you for being a loyal guest for over nine years and for sharing your recent experience. While we're glad you enjoyed the food, we’re truly sorry that Tyler’s service didn’t meet the high standards you’ve come to expect. Missing your low sodium soy request and not clearing your plates should not have happened, and we understand how it impacted your dining experience. We’ll address this with Tyler to ensure it doesn’t happen again. We truly appreciate your feedback and hope to restore your confidence in us on your next visit. Best regards,
   

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4. K

   Kristine VIP

   Seattle24 reviews

   5.0

   Dined on 5 March 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great Sushi experience very near our Westin Vacation Villa.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded on 6 March 2025

   Hello Kristine, thank you for taking the time to leave us this fantastic review! We're thrilled to hear that you had a great experience at RA Sushi Bar Restaurant - North Scottsdale, AZ. It's wonderful to know that you enjoyed our sushi and found it to be of great value. We strive to provide our guests with an exceptional dining experience and your feedback affirms the hard work we put in every day. We look forward to welcoming you back soon! Best regards, The Management Team
   

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5. c

   china

   Phoenix5 reviews

   5.0

   Dined on 24 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love RA, and seek it out wherever we travel. The food is always delicious, and the sake hot. This RA did not disappoint.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded on 25 February 2025

   Hello China, Thank you for your glowing review! We're thrilled to hear that you had such a great experience at RA Sushi Bar Restaurant - North Scottsdale, AZ. We're especially happy to know that our food and sake met your expectations. We always aim to provide top-notch service and delicious food, and your feedback is a testament to our efforts. We look forward to welcoming you back soon! Best regards, The Management Team
   

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6. D

   Danica

   Portland16 reviews

   5.0

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was great. The food was amazing. Wasn’t super busy for our late dinner so it was nice.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded on 24 February 2025

   Hey Danica, Thanks for the fantastic review! We're thrilled to hear that you enjoyed your late dinner at RA Sushi Bar - North Scottsdale, AZ. It's great to know that our service and food lived up to your expectations. We always strive to provide top-notch service during peak hours, and we're glad we could accommodate your timing. We appreciate your feedback and look forward to serving you again soon! Best, The Management Team
   

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7. K

   Kip

   Phoenix1 review

   5.0

   Dined on 18 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very friendly staff. Delicious food. I thoroughly enjoyed this place and will return soon. Thanks so much for helping make it such a wonderful evening.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded on 19 February 2025

   Hey Kip, We're thrilled to hear that you had a wonderful time at RA Sushi Bar Restaurant - North Scottsdale, AZ! It's great to know that our friendly staff, delicious food, and overall ambiance contributed to your evening. We're glad we could make it such a wonderful one for you. Your kind words mean a lot to us. We look forward to welcoming you back soon. Best Regards, The Management Team
   

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8. k

   kathy VIP

   Hawaii9 reviews

   3.0

   Dined on 16 February 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Rolls were pretty basic. And my sashimi salmon did not taste fresh.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded on 17 February 2025

   Thanks for the feedback, Kathy. We're sorry to hear that your experience with our sushi rolls and salmon didn't meet your expectations. We strive to provide fresh and flavorful dishes, and it seems we fell short this time. Your comments are valuable and will help us improve. We appreciate your patience and hope to have the opportunity to serve you better in the future. Best Regards, RA Sushi Bar Restaurant - North Scottsdale, AZ Management Team.
   

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9. G

   Gavin

   New York City1 review

   2.0

   Dined on 15 February 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Reservation was made for 9:15 PM but we were not sat at a table until well after 10. Not sure if they were understaffed or just overbooked but we didn’t get our food until 10:45. The server was nice and the food was just ok. Not worth the wait.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded on 17 February 2025

   Thanks for visiting us, Gavin. We're sorry to hear about the delay you experienced during your visit. We understand how frustrating that can be and we apologize for any inconvenience it caused. We're glad you found our server to be nice, but we're sorry that our food didn't meet your expectations. We're constantly working on improving our service and food quality, and your feedback is invaluable in that process. We hope to have the opportunity to serve you again and provide a better dining experience.
   

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10. s

    shelby

    Unspecified1 review

    1.0

    Dined on 15 February 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    worst place to go on a holiday/date. the service was absolutely horrible
    

    RA Sushi Bar Restaurant - North Scottsdale, AZResponded on 16 February 2025

    Thanks for visiting us, Shelby. We're truly sorry to hear about your disappointing experience at RA Sushi Bar Restaurant - North Scottsdale, AZ. We pride ourselves on our service and it's clear we missed the mark during your visit. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance in the future to make it right. Best, The Management Team
    

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