RA Sushi Bar Restaurant - Scottsdale Old Town, AZ

Review summary

1. OT

   OpenTable Diner

   Las Vegas1 review

   1.0

   Dined on 1 March 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Very poor experience. Food was brought out 20 min apart. Service was extremely poor. 6 out of the 7 orders were wrong. Would not recommend
   

   RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded on 2 March 2025

   Dear Guest! We're really sorry to hear about your disappointing experience at RA Sushi Bar Restaurant - Scottsdale Old Town, AZ. It's clear that we fell short in meeting your expectations, especially with the service and the mix-ups in your orders. We appreciate your feedback, and we'll certainly use it to improve. We hope you'll give us another chance to show you the quality service we're known for.
   

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2. OT

   OpenTable Diner

   Phoenix1 review

   1.0

   Dined on 1 March 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   The service was the worst I’ve had in quite a while. The server was inattentive and unaware.  he didn’t make the experience enjoyable in anyway. The restaurant was not overwhelmed with guests, so I saw no reason for him to be so absent throughout our dining.  although the food was not bad the experience was ruined. 
   

   RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded on 2 March 2025

   Dear Guest! Thanks for the feedback. We're sorry to hear that your experience at RA Sushi Bar Restaurant - Scottsdale Old Town, AZ didn't meet your expectations. We take pride in our attentive and knowledgeable service, and we're disappointed to hear that it was lacking during your visit. We also regret that you found the overall experience lacking. We value your feedback and will certainly use it to improve. We hope you'll give us another chance to serve you better in the future.
   

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3. J

   Jared

   San Francisco2 reviews

   4.0

   Dined on 24 February 2025

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 3

   Hit the happy hour for some great deals and good food
   

   RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded on 25 February 2025

   Hey Jared, We're thrilled to hear that you enjoyed your experience at RA Sushi Bar Restaurant - Scottsdale Old Town, AZ during our happy hour. We always aim to provide great deals and tasty food, and we're glad you appreciated it. We're sorry to hear that our service and value didn't quite hit the mark on your visit. We appreciate your feedback and will certainly work on improving these areas. We hope to see you again soon! Best, The Management Team
   

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4. RC

   RaChelleB

   San Francisco4 reviews

   5.0

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious and relaxed, we didn’t feel rushed and we really had good service. We ordered many rolls two at a time and the pace felt comfortable.
   

   RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded on 1 March 2025

   Hey RaChelle, We're over the moon to hear that you had a great time at RA Sushi Bar Restaurant - Scottsdale Old Town, AZ! It's fantastic to know that you enjoyed our sushi rolls and found our service to be top-notch. We strive to create a relaxed and enjoyable dining experience for our guests, and we're thrilled that we hit the mark for you. We can't wait to welcome you back for more delicious sushi rolls and good service. Thanks for the stellar review! Best, The Management Team
   

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5. L

   Larry VIP

   Cleveland6 reviews

   1.0

   Dined on 20 February 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 2

   Some of the worst sushi I’ve ever had. I should’ve known better based on the fact that most of it was served fried. Servers were nice and doing their best. This is my second time there over the last 3 years and its food quality wasn’t great to begin with but has just gotten worse. There’s a lot of other sushi options in Scottsdale save yourself a trip and check one of those out
   

   RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded on 21 February 2025

   Thanks for visiting us, Larry. We're really sorry to hear that your experience with our sushi wasn't up to par. We strive to provide our customers with the best quality food and service, and we're disappointed to hear that we fell short this time. We appreciate your feedback and will certainly take it into consideration as we continually strive to improve our offerings. We hope to have the opportunity to serve you again in the future. Best regards, RA Sushi Bar Restaurant - Scottsdale Old Town, AZ Management Team
   

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6. J

   Jacob

   Las Vegas1 review

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   They were 30-40 minutes behind schedule. Canceled reservation and went else where. They over book on what they know will be a busy night.
   

   RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded on 16 February 2025

   Hello Jacob, We're truly sorry to hear about your recent experience at RA Sushi Bar Restaurant - Scottsdale Old Town, AZ. It's certainly not the standard we aim to provide. We understand the importance of timeliness and we're sorry for any inconvenience caused. We appreciate your patience and understanding in this matter. We hope you will give us another chance to provide the quality service you've come to expect from us. Thank you for your feedback, it helps us to improve. Best regards, The Management Team
   

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7. Y

   Yemane VIP

   Las Vegas1 review

   3.0

   Dined on 15 February 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   It was just busy because of valentines but it was alright the adults only roll was good
   

   RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded on 17 February 2025

   Hey Yemane, Thank you for taking the time to leave us a review. We're glad to hear that you enjoyed our special adult-only roll at RA Sushi Bar Restaurant - Scottsdale Old Town, AZ! We always strive to provide a memorable dining experience for our guests. We're sorry if the restaurant was a bit busy due to valentines, we'll work on improving our overall experience during busy times. We appreciate your feedback and look forward to serving you again soon. Best, RA Sushi Bar Restaurant - Scottsdale Old Town, AZ The Management Team
   

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8. D

   Donna

   New York City1 review

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and the servers did a great job with the crowds. We will definitely dine there again!
   

   RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded on 16 February 2025

   Hello Donna, Thank you for your wonderful review and for giving RA Sushi Bar Restaurant - Scottsdale Old Town, AZ a perfect rating! We're thrilled to hear that you enjoyed the food and found our servers to be excellent. We strive to create a memorable dining experience for our guests, and it's great to know we hit the mark with you. We look forward to welcoming you back soon! Best Regards, RA Sushi Bar Restaurant - Scottsdale Old Town, AZ Management Team
   

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9. K

   Karrie

   Phoenix1 review

   4.0

   Dined on 15 February 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Even with a reservation we had to wait 30 minutes so that sucked. But over all the food was great.
   

   RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded on 16 February 2025

   Hello Karrie, Thank you for dining at RA Sushi Bar Restaurant - Scottsdale Old Town, AZ and taking the time to leave us a review. We're thrilled to hear that you enjoyed the food and found it to be great! We apologize for the wait time you experienced, we understand how frustrating that can be. We're always working on improving our service, and your feedback is invaluable in that process. We hope to have the opportunity to serve you again soon. Best regards, RA Sushi Bar Restaurant - Scottsdale Old Town, AZ Management Team
   

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10. T

    Truly

    Unspecified1 review

    5.0

    Dined on 15 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Had a great time with my beautiful daughters. Restaurant was very busy but our server handled the pressure with ease & plenty of poise.
    

    RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded on 16 February 2025

    Thanks for visiting us, Truly! We're thrilled to hear that you and your daughter had a great time at RA Sushi Bar Restaurant - Scottsdale Old Town, AZ. It's wonderful to know that our team was able to handle the busy period with ease and good poise. We always aim to provide excellent service and delicious food, and we're glad you appreciated it. We look forward to welcoming you back soon. - RA Sushi Bar Restaurant - Scottsdale Old Town, AZ Management Team
    

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