Reata Restaurant - Alpine

Review summary

1. M

   Mike

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely great food and service. It will be a regular stop every time we are in Alpine. My wife and I split the chicken fried chicken and it was perfect!!! Our waitress was very friendly and the owner even stopped by to say hi.
   

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2. C

   Cathie

   Amarillo

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 3

   Service was great; food and drink was horrendous. It started off badly with my margarita on the rocks that was so sour it was like sucking on a lime - totally undrinkable. My husband was the winner in the Drinks round with an Old Fashioned that tasted like it should. However, he wasn't so lucky in the Food round: He ordered a Chicken Fried Steak, which looked delicious piled high on the plate with mashed potatoes; however, he got a nasty surprise when he bit into it - it was Chicken Fried CHICKEN (so, if you want the chicken, you might be OK). I ordered - and got - Carne Asada with Cheese Enchiladas, but be careful what you wish for. The meat was hard and tough and the enchiladas were burnt on the ends and the cheese wasn't really melted. Not the "signature" I was looking for. To be fair, the biscuits & butter served with the drinks was delicious, as was the rice & beans and even the brussels sprouts. Living in the area, we've eaten here multiple times when the food was good; however, we wouldn't take visiting friends & relatives here again and cannot recommend this place to anyone.
   

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3. A

   Anne

   Dallas

   5 reviews

   5.0

   5 reviews

   Dined on 7 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food especially the carne asada enchiladas were amazing!! This restaurant far exceeded our expectations with fabulous service, ambiance and amazing freshly made food!!
   

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4. K

   Karen

   VIP

   Hawaii

   8 reviews

   5.0

   8 reviews

   Dined on 4 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The best tortilla soup — notes of lime and cilantro, LOADED with chicken and tortillas and some cheese. Asada carnita was tender and delicious. Pepper tenderloin cooked to perfection. Going back!!
   

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5. L

   Lonny

   VIP

   Amarillo

   14 reviews

   1.0

   14 reviews

   Dined on 2 February 2025

   1. Overall 1
   2. Food 4
   3. Service 3
   4. Ambience 4

   I get reservations at the Reata every Saturday for dinner. For the 4th time in the past 8 visits , the manager messed up my reservations. I reserved a High Top table and he put me at the bar so he could use the 3 High Top tables for a group of 6. Each High Top seats 4, which would be 12 people at 3 High Tops. But he utilized all 3 for a group of 6 guys. Not a good use of space. When I expressed that I was not happy, never saw him in the restaurant the rest of the time I was there. Guess my $6,000+ I spend each year does not matter to him. In the future I will be enjoying my Saturday dinners at other restaurants. Won’t be going back to the Reata until the Manager figures out how to manage his reservations.
   

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6. S

   Susan

   Minneapolis

   5 reviews

   3.0

   5 reviews

   Dined on 30 January 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   Too bad that what could have been a great evening out with family turned into a bit of a horror show. Returning here after 15 years, I was excited to share the experience. Although the food was up to the standards I remember, the service was horrendous. Seated at 5:45 on a Thursday, it wasn't busy, nevertheless our cocktails took forever to be served. A few sips in, 3 of the 4 entrees were served, sans the salad we ordered as a starter. The soup, also a starter, was served with the entrees and was cold. The 4th entree finally arrived as the first 3 were almost finished. By now, the waiter recognized how badly things were going and comped the 4th entree. Bottom line: there was a complete breakdown in communication among all players: bartender, waiter, kitchen crew. I'm very sad to write this and hope that our experience was an aberration.
   

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7. L

   Lonny

   VIP

   Amarillo

   14 reviews

   1.0

   14 reviews

   Dined on 19 January 2025

   1. Overall 1
   2. Food 5
   3. Service 5
   4. Ambience 5

   Manager messed up my reservations. Sat me at the bar when I reserved a high top. This has happened on two other occasions. Very poor management.
   

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8. L

   Lonny

   VIP

   Amarillo

   14 reviews

   1.0

   14 reviews

   Dined on 12 January 2025

   1. Overall 1
   2. Food 4
   3. Service 4
   4. Ambience 4

   Manager gave my reserved table to someone else. What’s the point of a reservation if the manager doesn’t know how to manage them. Very disappointed.
   

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9. A

   Andi

   Amarillo

   1 review

   5.0

   1 review

   Dined on 12 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I enjoyed our meal at the Reata restaurant and the waiter was very friendly. I had citrus chicken and my husband had Carne Asada with enchiladas. We both liked our meal very much. The manager showed us around the restaurant and took time to explain murals as well as history of the area. We would definitely recommend this restaurant.
   

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10. M

    Maria

    Amarillo

    1 review

    4.0

    1 review

    Dined on 10 January 2025

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 4

    We usually go to dinner once a week for date night, and this week we decided to go to Reata. The food was good but my tortilla soup was only warm and not hot. The waiter seemed to cater to the table next to us a lot more than our table. Other than that the ambiance was fine.
    

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