Redstone American Grill - Maple Grove

Review summary

1. M

   Mark Garton

   Minneapolis

   5 reviews

   2.0

   5 reviews

   Dined today

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   I have been going to RedStone for years. Last night the food was just ok, the service was poor and dinner seemed very off. I have rarely seen such a slow, non-responsive waitress. I can't count the number of times she was in our area and did not even glance our way to see if there was anything we need. Redstone has food runners making extremely easy for the wait staff to attend to your needs. Our waitress needed to go back to basic training 101. There are a lot of fine restaurants in the immediate area, pick any place but here!
   

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2. C

   Crystal

   Minneapolis

   2 reviews

   4.0

   2 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   Nice spot with good food, decent service but the food is absolutely over priced.
   

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3. B

   Bonnie

   VIP

   Minneapolis

   104 reviews

   5.0

   104 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   LOVE Redstone and everything was perfect EXCEPT the cocktail was way too boozy, could not even taste the amaretto or almond. I think Austin was a gem and did not charge us for it but hubby paid the bill so not 100% sure, I couldn't have more than one sip. Also found a new favorite app - the bang bang cauliflower, amazeballs! Great local chain and excellent place to celebrate the holidays!
   

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4. J

   Jim

   Minneapolis

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Poor service. Rarely came by to check on us. Server was transactional versus relational. This was a special occasion and was really a terrible experience. Sit at the bar and at least you can be attended to.
   

   Redstone American Grill - Maple GroveResponded 5 days ago

   Thanks for visiting us, Jim. We're truly sorry to hear about your experience at Redstone American Grill - Maple Grove. It's disappointing to know that our service did not meet your expectations. We strive to provide exceptional service to all our guests and it's clear we missed the mark during your visit. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to make it right. Best, The Management Team
   

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5. B

   Beth

   Minneapolis

   1 review

   5.0

   1 review

   Dined on 19 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Redstone is one of our favorite places to eat- always good food and service
   

   Redstone American Grill - Maple GroveResponded 5 days ago

   Thanks for the review, Beth! We're thrilled to hear that Redstone American Grill - Maple Grove is one of your favorite places to eat. Your kind words about our food and service are greatly appreciated. We're committed to providing you with the best dining experience possible and your feedback helps us do just that. We look forward to serving you again soon!
   

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6. D

   David

   Orlando

   2 reviews

   5.0

   2 reviews

   Dined on 18 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceptional service and one of the best lobster bisque that I’ve had.. wonderful!
   

   Redstone American Grill - Maple GroveResponded 5 days ago

   Thanks for the feedback, David! We're thrilled to hear that you enjoyed the exceptional service and the lobster bisque. Your kind words truly mean a lot to us. We strive to provide our guests with a memorable dining experience and your review reaffirms the hard work we put in every day. We look forward to welcoming you back to Redstone American Grill - Maple Grove soon!
   

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7. A

   Andrea

   Minneapolis

   1 review

   5.0

   1 review

   Dined on 17 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place for a family or work outing. Make sure and make a reservation!
   

   Redstone American Grill - Maple GroveResponded 5 days ago

   Hello, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your family or work outing at Redstone American Grill - Maple Grove. It's great to know that we can provide a great place for you and your guests to enjoy a meal together. We appreciate your recommendation to make a reservation, and we're glad we could accommodate you. We look forward to welcoming you back soon! Best Regards, The Management Team
   

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8. L

   Lynetter

   VIP

   Minneapolis

   28 reviews

   5.0

   28 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and great food! Holiday drinks were delicious.
   

   Redstone American Grill - Maple GroveResponded 5 days ago

   Hey lrichter, We're thrilled to hear that you enjoyed your visit to Redstone American Grill - Maple Grove! It's wonderful to know that our service and food met your expectations. We're especially pleased that our holiday drinks hit the spot! We look forward to welcoming you back soon. Best, The Management Team
   

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9. J

   Jeff

   Minneapolis

   20 reviews

   5.0

   20 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service, great tasting food, and nice atmosphere.
   

   Redstone American Grill - Maple GroveResponded 5 days ago

   Thanks for the review, JeffN! We're thrilled to hear that you enjoyed our food and service at Redstone American Grill - Maple Grove. We strive to provide an excellent dining experience and your feedback lets us know we're on the right track. We noticed that you rated us a bit lower on value, we appreciate your feedback and will continue to work on improving this aspect of our service. We hope to see you again soon!
   

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10. L

    Leah

    VIP

    Minneapolis

    44 reviews

    5.0

    44 reviews

    Dined on 13 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food was great as usual. Very busy over lunch but service & food were timely!
    

    Redstone American Grill - Maple GroveResponded 5 days ago

    Hello Leah , thank you for your kind words and for giving us a perfect rating! We're thrilled to hear that you enjoyed the food and found our service timely. We always strive to provide the best dining experience for our guests, and your feedback motivates us to do even better. We look forward to serving you again soon! Redstone American Grill - Maple Grove, The Management Team
    

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