Refinery Rooftop

Name: Refinery Rooftop
Address: 63 W 38TH ST, New York, NY, United States, 10018
Telephone: (646) 663-5951
Price range: $30 and under
Rating: 4.1

4.1

636 Reviews

$30 and under

American

Make a booking

2 people

27 Nov 2024

19:00

Booked 4 times today

Hot spot
Lively
Great for brunch

Refinery Rooftop is the crown jewel of Refinery Hotel, recognized as America's #1 Rooftop Bar & Hotel Bar for consecutive years by USA Today. Offering stunning views of the Empire State Building and the Manhattan skyline, it stands as one of NoMad's most dynamic venues. By day, the space attracts the fashion-forward crowd with an approachable menu featuring elevated favorites. As night falls, guests gather to enjoy our signature cocktails, crafted by IGC Hospitality's mixologists and focused on fresh, natural ingredients and refreshing flavor combinations. The industrial-chic design includes repurposed water tower wood, vaulted brick walls, terra cotta tiles, fairy lights, and a retractable glass roof, creating a perfect ambiance. A water fountain and fireplace complete the inviting atmosphere. Refinery Rooftop is an all-season destination, open 7 days a week for lunch, brunch, dinner, and late-night cocktails perfect for gatherings, dining, or events.

Additional information

Dining style
Casual Dining
Price
$30 and under
Cuisines
American, Cocktail Bar, Wine Bar
Hours of Operation
Mon–Wed 11:30–23:00 Thu 11:00–15:30 Fri 11:30–02:00 Sat 10:30–02:00 Sun 10:30–23:00
Phone number
(646) 663-5951
Website
https://refineryrooftop.com/
Payment Options
AMEX, Diners Club, Discover, Visa
Dress code
Smart Casual
Catering
Planning an Office Meeting? Birthday Party? Anniversary? Baby Shower? Team lunch? Let Events & Co cater your next event! Choose from one of our pre-designed catering menus or let us customize the perfect package for your special occasion. Our catering combines the comfort of a home-cooked meal with the luxury of fine dining to treat you and your guests to an unforgettable meal without all of the grocery shopping, prepping, cooking, and stressing. With our flexible packages, we can accommodate allergies, dietary restrictions, and parties of all sizes. Food is prepared in Midtown Manhattan and delivered hot and fresh to your event. Please visit us at: https://eventsand.co/catering/
Private party facilities
Host your next Special Event at the #1 rooftop in New York City. IGC Hospitality the needs of our guests first. Whether you are planning a birthday for a group of friends or a Gala event for 400, the Refinery Rooftop is the perfect space for your event. For more information please visit us at: https://eventsand.co/venues/refinery-rooftop/

Location
63 W 38TH ST, New York, NY 10018
Area
Midtown West
Cross Street
6th Avenue
Parking details
We recommend the SpotHero app for the best pricing for local parking garages.
Public transit
Subway - 7, D, F, N, Q, R, W
Additional
Banquet, Bar/Lounge, Beer, Cocktails, Entertainment, Full Bar, Indoor Fireplace, Late Night, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Wheelchair Access, Wine

What 636 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1

4.1 based on recent ratings

4.3Food
4.2Service
4.5Ambience
4Value

Noise • Moderate

636 Reviews

S
Susan
New York City
6 reviews
vip
5.0
6 reviews
Dined on 10 November 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Excellent experience…a stylish and delicious midtown oasis !
Refinery RooftopResponded on 13 November 2024
Thank you for the 5-star rating! We appreciate your support and look forward to your next visit!
Is this helpful?
A
Arielle
Boise
2 reviews
1.0
2 reviews
Dined on 27 October 2024
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 2
I booked this reservation a few days in advance because I had some family visiting from out of town. We booked Refinery as a nice rooftop with a view to go to after my cousin and aunt’s first ever Broadway show. Initially, I was struggling to select between refinery rooftop and RH rooftop. But went with refinery since it was closer to the theater. I regret this!! When we arrived, the hostess could not find my reservation, even though I showed her both the confirmation email and the OpenTable reservation, which I made at least a day or two in advance. It was embarrassing to have family feel like I hadn’t planned for them. When we sat down, my elderly aunt was finding it difficult to cope with the noisy and busy-body children at the table next to us. So perhaps not the most thoughtful table to seat us at. To top it off, my aunt got sick at the end of the night. I suspect it was due to the food, but of course one can never be certain. Needless to say, I would definitely not return, and advise others to avoid as well.
Refinery RooftopResponded on 31 October 2024
I’m truly sorry to hear about your experience and the issues you encountered with your reservation. It’s disappointing to learn that we did not provide the level of service you expected, especially for such a special occasion. We understand how important it is to create a welcoming atmosphere, particularly for your family, and we apologize for the noise and seating arrangement. We take food safety very seriously, and your aunt's experience is concerning. Please reach out to us directly so we can address your concerns further and ensure that such issues do not happen again. Sincerely, Stephen
Is this helpful?
D
Deborah
New York City
1 review
3.0
1 review
Dined on 27 October 2024
1. Overall 3
2. Food 4
3. Service 4
4. Ambience 4
Restaurant could not locate my confirmed Open Table reservation- team member stated it was an ongoing issue and Open Table reservations do not come through to their system. They were able to seat us and besides issue with reservation, brunch was delicious and view was wonderful.
Refinery RooftopResponded on 31 October 2024
Thank you for sharing your experience. We're glad to hear that you enjoyed your brunch and the wonderful view, but we sincerely apologize for the confusion regarding your OpenTable reservation. We are actively working to resolve these issues to ensure a smoother experience for our guests in the future. We appreciate your understanding and hope to welcome you back soon! Sincerely, Stephen
Is this helpful?
OT
OpenTable Diner
Houston
3 reviews
1.0
3 reviews
Dined on 13 October 2024
1. Overall 1
2. Food 3
3. Service 1
4. Ambience 4
Very disappointing customer service. When we arrived, we were told that our reservation wasn’t in their system. The manager, who was quite rude, informed us that we couldn't sit on the patio and offered us seating in the covered area. We asked if we could wait for a patio table, but the same rude and unprofessional manager said it would be almost impossible, as those tables were reserved for guests with reservations (which we had, and I provided proof). After waiting for some time, we decided to leave. Just as we were about to enter the elevator, the hostess came over and said she had managed to get us a table outside. Overall, the experience was poor. The food was decent, but the service was awful. We had to get up several times to ask for assistance. I do not recommend this place. The manager needs to be replaced!
Refinery RooftopResponded on 17 October 2024
I’m truly sorry to hear about your experience. It's disappointing that our service and management did not meet your expectations. We apologize for the reservation issues and the way you were treated, and I will address this with our team to ensure it doesn’t happen again. Thank you for bringing this to our attention, and I hope you’ll consider giving us another chance in the future. Sincerely, Stephen
Is this helpful?
s
samantha
New York City
2 reviews
vip
1.0
2 reviews
Dined on 8 September 2024
1. Overall 1
2. Food 5
3. Service 4
4. Ambience 4
They did not have our open table reservation and were rude about it. Said they were having open table issues not the only person with this issue there
Refinery RooftopResponded on 16 September 2024
We're really sorry to hear about the trouble with your reservation and the service you experienced. It's concerning to hear about the issues with OpenTable and the way it was handled. We appreciate your feedback and will look into this matter to prevent future issues. We hope you'll give us another chance to provide you with a better experience. Sincerely, Stephen
Is this helpful?
OT
OpenTable Diner
New York City
2 reviews
5.0
2 reviews
Dined on 23 June 2024
1. Overall 5
2. Food 5
3. Service 2
4. Ambience 5
Food, drinks, ambience and all was fantastic. Definitely worth the visit. Service was kinda slow, empty plates remained on the small table and were only removed when the main courses arrived. Water wasnt refilled and took too a little for a waiter to come around. Overall tho its not enough to disparage me or anyone from going, if you are thinking of going. Go
Refinery RooftopResponded on 3 July 2024
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the fantastic food, drinks, and ambiance during your visit. We appreciate your constructive comments about the service and will use them to improve. We hope to see you again soon for another great experience! Cheers, Stephen
Is this helpful?
OT
OpenTable Diner
Nashville
1 review
2.0
1 review
Dined on 27 May 2024
1. Overall 2
2. Food 4
3. Service 4
4. Ambience 5
Apparently OpenTable reservations don’t register with the restaurant’s system. We arrived and they had no record of our reservation. The manager said OpenTable doesn’t always communicate with their reservation system. Thankfully he did his best to accommodate us as close to our time as possible. But id be cautious about booking through OpenTable for refinery moving forward.
Refinery RooftopResponded on 29 May 2024
Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with your OpenTable reservation. We'll look into this issue to ensure a smoother experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless dining experience. Sincerely, Stephen
Is this helpful?
BA
BrandonA
New York City
9 reviews
5.0
9 reviews
Dined on 9 April 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Great food, service, and atmosphere on a beautiful sunny spring day for lunch.
Refinery RooftopResponded on 15 May 2024
Thank you for your kind words about the food, service, and atmosphere, Brandon. We hope to welcome you back soon for another enjoyable meal. Cheers, Stephen
Is this helpful?
OT
OpenTable Diner
New York City
16 reviews
vip
5.0
16 reviews
Dined on 25 March 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Fun birthday celebration on the rooftop. Food and drinks were great. And thank you for the birthday cake. My son enjoyed it. Photo ops made it even more special.
Is this helpful?
JM
JohnM
Columbus
2 reviews
vip
5.0
2 reviews
Dined on 23 March 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Great place with a great vibe. Food and service were great.
Refinery RooftopResponded on 26 March 2024
We appreciate the kind words, John! Cheers, Stephen
Is this helpful?

FAQs

Refinery Rooftop is rated 4.1 stars by 636 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

27 Nov 2024

19:00

Booked 4 times today

63 W 38TH ST, New York, NY 10018

Additional information

Cross Street
6th Avenue
Area
Midtown West
Hours of Operation
Mon–Wed 11:30–23:00 Thu 11:00–15:30 Fri 11:30–02:00 Sat 10:30–02:00 Sun 10:30–23:00
Price
$30 and under
Cuisines
American, Cocktail Bar, Wine Bar
Dining style
Casual Dining
Dress code
Smart Casual
Parking details
We recommend the SpotHero app for the best pricing for local parking garages.
Public transit
Subway - 7, D, F, N, Q, R, W
Payment Options
AMEX, Diners Club, Discover, Visa
Additional
Banquet, Bar/Lounge, Beer, Cocktails, Entertainment, Full Bar, Indoor Fireplace, Late Night, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Wheelchair Access, Wine

Website
https://refineryrooftop.com/
Phone number
(646) 663-5951
Catering
Planning an Office Meeting? Birthday Party? Anniversary? Baby Shower? Team lunch? Let Events & Co cater your next event! Choose from one of our pre-designed catering menus or let us customize the perfect package for your special occasion. Our catering combines the comfort of a home-cooked meal with the luxury of fine dining to treat you and your guests to an unforgettable meal without all of the grocery shopping, prepping, cooking, and stressing. With our flexible packages, we can accommodate allergies, dietary restrictions, and parties of all sizes. Food is prepared in Midtown Manhattan and delivered hot and fresh to your event. Please visit us at: https://eventsand.co/catering/
Private party facilities
Host your next Special Event at the #1 rooftop in New York City. IGC Hospitality the needs of our guests first. Whether you are planning a birthday for a group of friends or a Gala event for 400, the Refinery Rooftop is the perfect space for your event. For more information please visit us at: https://eventsand.co/venues/refinery-rooftop/

Refinery Rooftop

Make a booking

Additional information

Menu

What 636 people are saying

Overall ratings and reviews

FAQs

How is Refinery Rooftop restaurant rated?

Is Refinery Rooftop currently accepting bookings?

Make a booking

Additional information