Deliver the best to every single guest

Know your guests like never before

OWN YOUR DATA

Your guests, your relationships—made even better.

Guest email addresses along with their opt-in preferences are now available at your fingertips so you can communicate effectively to your guests, all in line with applicable data and privacy laws.

360 GUEST PROFILE

New 360 Guest Profiles make personalised hospitality a breeze

Revamped profiles built from your guest data now include photos, primary location, spend data, social media integration, and more. 

ACTIVITY STREAM

Every guest interaction, all in one place

See every reservation update, SMS, confirmation and reminder within your direct messages so you have the full context when reaching out to guests.

Images are for illustrative purposes only. Interface may vary.

Manage your guest relationships

BETTER REVIEWS

Manage reviews more efficiently

Mark convos “complete,” get alerts for new review responses, and help save time with templates that let you respond faster.

CUSTOMISED TERMS AND CONDITIONS

Your house, your rules

Customise terms and conditions and present guests with your specific policies up front.

Images are for illustrative purposes only. Interface may vary.

Even more upgrades

Partial refunds for deposits

Now you have the flexibility to refund guests any amount when a full refund isn’t called for.

Shareable links for Experiences

Automatically generated links for Experiences make it easy to spread the word about your event and promote it through email or social media.

Quadranet and Tissl POS integration in the UK

More POS systems integrate with OpenTable than ever before. Now, our Quadranet and Tissl POS integrations are available in the UK.