Trigger automated email campaigns based on guest preferences and measure ROI with robust campaign performance tracking. Plus, integrate and automatically sync them with email service providers like MailChimp and Emma.
Review staff scorecards to see each wait staff member’s performance with immediate feedback, covers, and bill averages – and find room for improvement.
Detailed pre-shift reports and 360 guest profiles include guest photos, spend data, social media integration, and more – making it easier to deliver tailored hospitality.
Set rules to auto-tag your most frequent guests and biggest spenders so you can grab every opportunity to wow them before, during, and after their meal.
Alan Tang, Restaurant Director
Gouqi
Send customisable reservation reminders via text to help reduce no-shows, increase diner engagement, and showcase your unique brand.
Whether you want to strategise ahead of a special day, have questions about our latest features, or need support in a pinch, the OpenTable team is here to help whenever you need it.