BJ's Restaurant & Brewhouse - Colorado Springs

Review summary

1. C

   Cheri

   Denver4 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was good. The service was good. Had a real good time. I recommend BJ’s highly. 
   

   BJ's Restaurant & Brewhouse - Colorado SpringsResponded 3 days ago

   Thanks for sharing your experience, Cheri! We’re thrilled to hear you enjoyed the food and service. Your recommendation means a lot to us. We can’t wait to welcome you back for another great time!
   

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2. J

   Jerry

   San Francisco1 review

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amber was incredible. Their service was through the roof and made our entire celebration that much better. Thanks amber and management for a great experience.
   

   BJ's Restaurant & Brewhouse - Colorado SpringsResponded on 16 February 2025

   Thanks for the fantastic feedback, Jerry! We're thrilled to hear that Amber made your celebration special. Our team is dedicated to providing memorable experiences, and your kind words truly motivate us. Looking forward to welcoming you back for more great moments!
   

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3. T

   Tyler

   San Antonio2 reviews

   2.0

   Dined on 15 February 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   I recently dined at BJ’s, and while I had high hopes for a delightful meal, my experience was somewhat disappointing. Unfortunately, the food did not meet the expectations set by the restaurant's reputation; the dishes lacked the flavor and presentation I was hoping for, leaving much to be desired. However, I must commend the management team for their responsiveness and attentiveness. They were actively engaged with the patrons, ensuring that everyone felt welcomed and tended to. They genuinely cared about customer satisfaction, which shone through in their efforts to address any issues that arose during the meal. One aspect that detracted significantly from the overall experience was the atmosphere. It was particularly challenging to enjoy our meal with children frequently running in and out through an extra door. This not only created a chaotic environment but also interrupted our dining experience, making it hard to relax and fully enjoy the food. In summary, while the management at BJ’s is outstanding and committed to serving their guests well, improvements in the food quality and overall comfort are essential for a truly enjoyable dining experience. I hope they can refine these aspects in the future, as I believe the restaurant has potential if these issues are addressed.
   

   BJ's Restaurant & Brewhouse - Colorado SpringsResponded on 16 February 2025

   Thank you so much for taking time to provide feedback about your experience. We welcome the opportunity to speak with you more about this visit, and if there is anything else you would care to share with us, please email feedback@bjsrestaurant s.com. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Colorado Springs restaurant. Please allow us a few days to get back to you. Thank you for your review.
   

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4. G

   Greg

   Denver1 review

   5.0

   Dined on 5 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great meal and total experience at BJs. We will return real soon.
   

   BJ's Restaurant & Brewhouse - Colorado SpringsResponded on 7 February 2025

   Greg, we're thrilled to hear you had a fantastic meal and experience at BJ's! Your enthusiasm means a lot to us. We can’t wait to welcome you back soon for another great visit!
   

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5. D

   Deli VIP

   Denver2 reviews

   5.0

   Dined on 5 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love the pizookies! They always come out fast and it’s always a good time.
   

   BJ's Restaurant & Brewhouse - Colorado SpringsResponded on 6 February 2025

   Thanks, Deli! We're thrilled to hear you love our pizookies and that you have a great time with us. Your satisfaction means a lot, and we can’t wait to serve you again soon!
   

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6. N

   Nancy

   Denver1 review

   5.0

   Dined on 21 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice atmosphere, service was fast and food was tasty.
   

   BJ's Restaurant & Brewhouse - Colorado SpringsResponded on 21 December 2024

   Thanks, Nancy! We’re thrilled to hear you enjoyed the atmosphere and found our service fast and food tasty. Your feedback means a lot to us, and we can’t wait to welcome you back for another great experience!
   

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7. G

   Gay

   Denver1 review

   4.0

   Dined on 8 December 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Our waiter Jessie did a great job with our party of 10. Reservation was easy. Table was ready upon arrival
   

   BJ's Restaurant & Brewhouse - Colorado SpringsResponded on 11 December 2024

   Thanks for the great feedback! We're thrilled to hear that Jessie took such good care of your party and that your reservation went smoothly. We appreciate your support and look forward to welcoming you back soon!
   

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8. D

   Deli VIP

   Denver2 reviews

   5.0

   Dined on 4 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The pizookies are great! I always love coming here.
   

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9. T

   Tina VIP

   Richmond14 reviews

   3.0

   Dined on 29 October 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Loud, food just ok. Overpriced for what you get
   

   BJ's Restaurant & Brewhouse - Colorado SpringsResponded on 30 October 2024

   Thanks for sharing your thoughts, Tina. We appreciate your feedback on the noise level and food value. We're continually working to improve our dining experience and hope you’ll consider giving us another try in the future!
   

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10. B

    Bakari VIP

    Hawaii1 review

    3.0

    Dined on 22 September 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    It's cool it was aight it was a vibe it was a vibe
    

    BJ's Restaurant & Brewhouse - Colorado SpringsResponded on 1 October 2024

    Thanks for your feedback, Bakari! We're glad you found it to be a vibe. We’re always looking to improve, so any specific suggestions you have would be appreciated. Your insights help us create even better experiences!
    

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