ZIGU

Review summary

1. S

   Shannon

   Hawaii

   15 reviews

   vip
   4.0

   15 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   This used to be one of our top favorite places for drinks and dinner but everything just seems slightly different now. The potato salad was the best I ever had but has been changed slightly and now is just good and not great. Tempura is not as crispy and perfect anymore, soba smells like it was cooked in tap water and not filtered water now. Just overall something changed in the kitchen. No big welcome when coming in and leaving anymore as well. Still ok to good but not great anymore unfortunately.
   

   ZIGUResponded 3 days ago

   Thank you for visiting us. However, we sincerely apologize that we were unable to fully meet your expectations. We take your feedback seriously and will work to improve. Thank you for sharing your valuable input.
   

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2. K

   KANAE

   Hawaii

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   お料理も美味しくて、従業員の方も気さくで親切でした。 ハワイに来るといつも来ています。 また伺います！！
   

   ZIGUResponded 3 days ago

   Thank you very much for visiting us! We are truly delighted to hear that you enjoyed the ZIGU experience. We would be honored to welcome you back on your next visit to Hawaii. MAHALO!
   

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3. J

   Jannie

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   Everything was great. Food came out fast. Everything was delicious. Our server was nice and made some great suggestions. I just wish she came by a little more often. Overall 10/10 I highly recommend. Flavors and freshness of the fish were amazing.
   

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   ZIGUResponded 3 days ago

   Thank you so much for your visit and your kind feedback! We are truly delighted to hear that you enjoyed our food. It would be our pleasure to welcome you again in the near future. Mahalo nui loa!
   

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4. 佳久

   San Diego

   3 reviews

   4.0

   3 reviews

   Dined on 4 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   As a Hawaiian Japanese restaurant, it was very delicious. I had oboro tofu, tuna katsu, vegetable tempura, and sashimi. The salmon sashimi was rich and flavorful, with a good amount of fat. Each slice was about twice as thick as what you'd find in Japan. The price was a bit high, which is understandable given the weak yen.
   

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   ZIGUResponded 3 days ago

   Thank you so much for your visit and your kind feedback! We are truly delighted to hear that you enjoyed our food. It would be our pleasure to welcome you again in the near future. Mahalo nui loa!
   

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5. L

   Laura

   Hawaii

   3 reviews

   5.0

   3 reviews

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server, David, made our night! Such a great guy. Food was amazing, ambience was fun! Def recommend Zigu!!
   

   ZIGUResponded on 7 December 2024

   Thank you very much for your kind words. We truly enjoyed reading about your experience dining with us. We are so glad to hear that you thoroughly enjoyed your time here. We look forward to welcoming you again soon! Mahalo!
   

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6. J

   Jonathan

   San Francisco

   56 reviews

   vip
   4.0

   56 reviews

   Dined on 30 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Interesting and tasty Japanese dishes that were great for a dinner meal. A good variety of beverages to choose from and very good service.
   

   ZIGUResponded on 7 December 2024

   Thank you very much for visiting us! We are truly delighted to hear that you enjoyed our menu. We sincerely look forward to welcoming you again in the future. MAHALO!
   

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7. B

   Brian

   Greater Boston

   5 reviews

   vip
   5.0

   5 reviews

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and attentive service. Best of all, one of the less touristy spots. I will definitely come back on my next visit to Oahu.
   

   ZIGUResponded on 7 December 2024

   Thank you very much for your visit! We are truly delighted to hear that you enjoyed the ZIGU experience. We look forward to welcoming you again soon! Mahalo!
   

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8. N

   Nick

   Las Vegas

   9 reviews

   4.0

   9 reviews

   Dined on 30 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Fffffdfffgggggggggggggggggggggggggggggggggggggggggg
   

   ZIGUResponded on 7 December 2024

   Thank you so much for your visit!! We are looking forward to seeing you again. ALOHA
   

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9. l

   liz

   Boise

   1 review

   5.0

   1 review

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I read all of the reviews before choosing Zigu. All reviews were raving about it. They were right!! It is a hidden gem in Waikiki!!! The sushi was melt in your mouth. We will return!
   

   ZIGUResponded on 7 December 2024

   Thank you so much for your visit and your kind feedback! We are truly delighted to hear that you enjoyed our food. It would be our pleasure to welcome you again in the near future. Mahalo nui loa!
   

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10. S

    Susan

    Salt Lake City

    2 reviews

    1.0

    2 reviews

    Dined on 29 November 2024

    1. Overall 1
    2. Food 3
    3. Service 5
    4. Ambience 1

    Bad experience. Booked early for Thanksgiving Dinner in Hawaii. Arrived on time. We were put in what looked like an added on crampeda spot in the back with babies while others who walked in were in a pleasant outdoor area. Hostess nastilly argued that we didn’t sign up for that area but it was BS because there wasn’t a place to request that online. Waitress was nice but we felt like the staff thought we were the problem. Extreme bummer
    

    ZIGUResponded on 1 December 2024

    Thank you for your feedback and for choosing our restaurant for your Thanksgiving Dinner. We apologize for any inconvenience caused by the seating arrangement. The room you were guided to is typically reserved for VIP guests to provide a more private dining experience. We regret any discomfort this may have caused and are reviewing our booking system for clarity. We appreciate your positive remarks about our waitress. Rest assured, we will address your concerns with our staff to prevent similar issues in the future.
    

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