Land & Lake Kitchen

Review summary

1. C

   Colin

   Orlando

   7 reviews

   5.0

   7 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great Sunday brunch with the family while traveling in Chicago. Large portions, quick service, and very attentive service made for a great experience. Would definitely go back again.
   

   Land & Lake KitchenResponded 5 days ago

   Thank you! We're delighted to hear that you enjoyed dining with us. We hope to see you back again soon!
   

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2. OT

   OpenTable Diner

   Chicago

   1 review

   1.0

   1 review

   Dined on 29 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Never going there again. They ran out of food and the water didn’t bother to convey this for 45 mins post placing order. The second choice which we forcefully made, some items were still not available which was informed to us 1 hour later. Basic things like water, straws were missing from The table. We left angry, hungry. Never have I seen such pathetic hospitality were inspite knowing their fault the servers are smiling and just saying sorry we didn’t know because the chefs were angry tired of cooking and we didn’t know food is out of stock . The staff was pinning blames on backend staff it was just pathetic.
   

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3. K

   Kimberly

   San Francisco

   1 review

   1.0

   1 review

   Dined on 29 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The wait staff were rude and overwhelmed. Instead of being greeted by our server after sitting for 10 minutes, she said “Sorry, do you know what you want already?” It was all downhill from there. She brought the wrong beverage for my son. She got my husband’s food order wrong. When we asked where the appetizer was after waiting 20 minutes we asked if it was coming before our food. She said “it should.” She didn’t make any effort to check on it. The appetizer came with half the table’s order. When we asked about the rest of the food. We were told “hopefully “ it will be out soon. My thanksgiving plate was cold. The stuffing was hard and instead of the green beans ,my plate had wilted spinach on it. My husband had to pick all the onions off his food when it finally arrived. It was a complete disaster. The server didn’t really care when she asked about our meal. A manager came by, was apologetic and gave us a discount. The staff was overwhelmed because they were trying to seat walk-ins between reservations. Probably should have stuck to reservations only.
   

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4. D

   David

   Chicago

   8 reviews

   2.0

   8 reviews

   Dined on 23 November 2024

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 2

   the man at the front (unsure of name, hispanic i believe) was wonderful, but they were just understaffed. he’s taking names at the front, seating people, and taking orders. just took a while for everything because he had to take care of everyone!
   

   Land & Lake KitchenResponded on 9 December 2024

   We appreciate you taking the time to share your feedback with us. We will absolutely share your feedback with our team and hope that you'll give us another chance in the future.
   

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5. S

   Steve

   VIP

   Chicago

   67 reviews

   4.0

   67 reviews

   Dined on 20 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   They serve a very good fried chicken sandwich... unfortunately both the chicken and fries were over salted
   

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6. A

   Aparna

   VIP

   Chicago

   17 reviews

   3.0

   17 reviews

   Dined on 20 November 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Was decent place the service was quick.
   

   Land & Lake KitchenResponded on 25 November 2024

   We appreciate you sharing your feedback with us. We hope to see you back again in the future!
   

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7. G

   Gianna

   Chicago

   1 review

   5.0

   1 review

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   just great overall ! bottomless mimosa brunch was a perfect brunch!!!
   

   Land & Lake KitchenResponded on 2 December 2024

   Thank you! We're delighted to hear that you enjoyed your experience with us. We hope to see you back again soon!
   

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8. D

   David

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good service. Lots of energy. Brunch was excellent. Highly recommend
   

   Land & Lake KitchenResponded on 11 November 2024

   Thank you! We're so pleased to hear that you enjoyed dining with us for brunch. We hope to see you back again in the future!
   

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9. M

   Mike

   Milwaukee

   2 reviews

   5.0

   2 reviews

   Dined on 7 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was great. The Haddock was fired perfectly. Service was excellent, the food came out hot and fast. My daughter and I had a great experience.
   

   • 

   Land & Lake KitchenResponded on 11 November 2024

   Thank you! We're so pleased to hear that you enjoyed dining with us. We hope to see you back again in the future!
   

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10. S

    Stephanie

    VIP

    Philadelphia

    79 reviews

    3.0

    79 reviews

    Dined on 30 October 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    I wanted to order one thing, but was talked out of it by my server. The item I wound up getting was bland and kind of a disappointment. A positive is that the food came out quickly so the whole meal was only about 30 minutes.
    

    Land & Lake KitchenResponded on 5 November 2024

    We appreciate you taking the time to share your feedback with us. We will certainly pass this information along to the rest of our team and hope that you'll give us another chance in the future.
    

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