The Charles

Review summary

1. S

   Shannon

   Nashville2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Declan is the best! Amazing service and the food is chef’s kiss!
   

   The CharlesResponded 1 day ago

   Thanks for the review, Shannon! We're thrilled to hear that you enjoyed your experience at The Charles. It's wonderful to know that our service and food met your expectations. We strive to provide the best dining experience possible and your feedback reaffirms that to us. We look forward to serving you again soon. Best, The Charles Management Team
   

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2. B

   Ben VIP

   Dallas10 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our group of six came here after the opera. The food was amazing. The service was as amazing. We sat in the back room which was new for us. It was the perfect late night dinner at what that night—last night—was a perfect restaurant.
   

   The CharlesResponded 2 days ago

   Ben, Thank you for choosing The Charles to celebrate your night out after the Opera. We're thrilled to hear that you enjoyed our food and service. We're also glad that you appreciated the ambiance of our new back room. We strive to make every dining experience memorable and we're glad we could be part of your evening. We look forward to welcoming you back for more amazing meals and experiences and we hope you had a great time at the Opera! Best regards, The Charles Management Team
   

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3. D

   Dennis VIP

   Cleveland15 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   The service was excellent! Our cocktails were exceptional- very well balanced. Our steak tartar entree was divine. But the 2 pasta entrees we had were not good. One tasted exactly like a can of spaghetti Os and the one with wagu beef was utterly tasteless. It literally had no taste. I asked for salt and pepper just to taste something.
   

   The CharlesResponded 2 days ago

   Dennis! Thank you so much for the feedback. We're thrilled to hear that you enjoyed our cocktails and beef tartare was one of the best you had! We're sorry to hear that our pasta entrees didn't meet your expectations and looks like we missed the mark. We take all feedback seriously and will certainly pass your comments onto our culinary team for review. We appreciate your patience and hope that you'll give us another chance to impress you with our food in the future. I have personally reached out to you, and I look forward to hearing from you soon, and we thank you again for your praise of service and cocktails and the 5 stars! Best, The Charles Management Team
   

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4. OT

   OpenTable Diner VIP

   Houston5 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrated my dad’s 65th birthday. Food & service was exquisite. We will be back.
   

   The CharlesResponded 2 days ago

   Thanks for visiting us at The Charles and for taking the time to share your experience. We're thrilled to hear that you enjoyed our food and service during your dad's 65th birthday celebration. We strive to make every visit memorable and it's wonderful to know we succeeded. We look forward to welcoming you back soon for another exquisite dining experience. We would love to be able to reach out to you, don't hesitate to reach out to the restaurant to let us know who you are so we can best assist you next time! Best wishes, The Charles Management Team
   

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5. T

   Timothy

   Dallas20 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I celebrated our 7th anniversary (lucky 7). From the moment we arrived and was greeted by Oliver at the Valet stand, we felt welcomed by his genuine banter, and he gave great menu recommendations too. Nina our hostess, Chelsea our server and the whole team from Josiah, Nate, Jonathon and Austin, made us feel special celebrating our anniversary at The Charles. We can’t wait to go back and take some friends with us.
   

   The CharlesResponded 4 days ago

   Hello Timothy, Thank you for sharing your delightful experience celebrating your 7th anniversary at The Charles! We are thrilled to hear that our team, including Oliver, Nina, Chelsea, and the rest of our dedicated staff, contributed to making your special day memorable. Your kind words inspire us to continue providing exceptional service and atmosphere. We look forward to welcoming you back soon, and we hope to create even more wonderful memories together. Warm regards, The Charles Management Team
   

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6. DW

   DanielW VIP

   Houston11 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have been to The Charles a few times and I am shocked that it’s not a Michelin star restaurant! The staff, the management, even the Valet staff will treat you like a close friend. The service at The Charles is second to none in the DFW metroplex. Then there’s the amazing food. I’ve had several items off the menu for the past few years and I have never had a bad meal at The Charles. The grilled octopus is a MUST and the best I’ve had anywhere. The other selections are all amazing as well. If you’re in the Dallas area, it’s a must (if you can get a reservation). You won’t be disappointed.
   

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   The CharlesResponded 4 days ago

   Hello Daniel! Thank you for your kind words and for sharing your wonderful experience at The Charles! We are thrilled to hear that our staff, including Charles and our knowledgeable sommelier, made such a positive impact on your visit. Your appreciation for our cuisine, particularly the grilled octopus, truly warms our hearts. We strive to provide exceptional service and memorable dining experiences, and it is gratifying to know we succeeded during your visits. We look forward to welcoming you back soon! Thank you, The Charles Management Team
   

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7. J

   Julie

   Dallas24 reviews

   5.0

   Dined on 4 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great environment and flavorful food. Service was very good. I recommend The Charles and would go back.
   

   The CharlesResponded 2 days ago

   Thanks for the feedback, Julie, We're thrilled to hear you enjoyed the environment and flavorful food at The Charles. It's wonderful to know that our service met your expectations. We're always striving to provide the best dining experience for our guests, and your recommendation means a lot to us. We look forward to welcoming you back soon, Julie! The Charles Management Team
   

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8. M

   Monique VIP

   Dallas5 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The service was outstanding from the second we pulled up to the valet stand, and the speakeasy in the back is a cool feature
   

   The CharlesResponded on 5 March 2025

   Hello Monique, Thank you so much for taking the time to leave a review! We love to hear that you enjoyed our service and the speakeasy in our back room. Providing a memorable experience for our guests is always the goal, and it's great to know we hit the mark for you. We look forward to welcoming you back to The Charles soon! Best wishes, The Charles Management Team
   

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9. OT

   OpenTable Diner VIP

   Dallas9 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dinner was fabulous. Drinks were well crafted and suggested based on our food choices. Kara and Max were attentive and made great recommendations. Nate and Josiah made us feel welcome. All of the staff looked happy and invested in The Charles. We will be back for sure.
   

   The CharlesResponded on 5 March 2025

   Thanks for the review! We're so pleased to hear that you had a fantastic dinner and enjoyed our attentive service. It's great to know that our team's efforts to suggest appropriate drinks were appreciated. We strive to make every diner feel welcome and it's wonderful to hear that we succeeded. We look forward to welcoming you back for another fantastic experience. Cheers! The Charles Management Team
   

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10. MC

    MelissaC VIP

    Dallas21 reviews

    5.0

    Dined on 1 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We loved returning to The Charles. From the moment we valeted the car to our delicious dessert was outstanding. The service above and beyond, Winter was a delightful conductor of our evening’s delicacies. We enjoyed the two appetizer specials - the stuffed squash blossoms was the clear favorite, so creamy inside yet crunchy out, paired with the little celery salad to cut the richness. YUM! Nice price point for wines, we enjoyed a lovely Chablis we had not had before. Wonderful experience - worth every penny and a return.
    

    The CharlesResponded on 5 March 2025

    Hello Melissa C, We're so happy to hear that you had a wonderful experience at The Charles! It's fantastic to know that you enjoyed our service, food, and wine selection. We're particularly delighted that our stuffed squash blossoms paired with the celery salad hit the mark for you. Your kind words mean a lot to us and we look forward to welcoming you back for another delightful evening. Thanks for the high ratings and we will definitely let Winter know how great she did with your group! Best regards, The Charles Management Team
    

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