The Charles

Review summary

1. T

   Tyler

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time at The Charles and was outstanding. Amazing food and atmosphere. Will definitely be back
   

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2. J

   Jim

   VIP

   Houston

   9 reviews

   5.0

   9 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   All great except wine - the Som was nice and tried hard but is not as knowledgeable as Som at similar high end restaurants plus the wine list is a B.
   

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3. J

   Jim

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing service and food was out of this world good.
   

   The CharlesResponded 1 day ago

   Hey Jim, Thank you for your kind words! We love hearing that you enjoyed our food and service. It's our goal to provide an amazing dining experience, and we're glad we hit the mark for you. We appreciate your support and look forward to serving you again soon! Best, The Charles Management Team
   

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4. W

   Weldon and Demetria

   Tulsa

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for NYE and everything was AMAZING! What a perfect spot to be festive.
   

   The CharlesResponded 2 days ago

   Thanks for the feedback, Weldon and Demetria! We're so pleased to hear that you enjoyed your experience at The Charles during New Years Eve. We're also thrilled to know you appreciated our food, service, and ambiance. We can't wait to welcome you back for another amazing celebration. Cheers! The Charles Management Team
   

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5. B

   Brittany

   VIP

   Phoenix

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   so incredible! food, service, and ambiance was literally perfect. such an amazing experience.
   

   The CharlesResponded 2 days ago

   Thanks for the feedback, Brittany! We're thrilled to hear that you had an amazing evening at The Charles. We take pride in our food, service, and ambiance, so it's wonderful to know that they met and exceeded expectations. We strive to provide a unique and memorable dining experience for all our guests. Your kind words mean a lot to us. We look forward to serving you again soon! Best regards, The Charles Management Team
   

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6. A

   Alyson

   VIP

   Austin

   20 reviews

   5.0

   20 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A beautiful night at The Charles! This little gem is one of our favorites. We decided to spend our New Years Eve here and could not have been happier. Such a great vibe! The ambience is amazing. The staff is super friendly, warm and welcoming. Elegant, but not stuffy. Great music playing through out - not too loud - just right for a festive night. Our server Jill was spot on with her recommendations and just the right amount of attention and interaction. Nate, one of the managers came over a couple of times to welcome us personally and make sure everything was to our liking. The NYE special menu offering was awesome! Delicious starters, pastas, main course and desert. We woke up on NY day saying to one another - WE'RE SO HAPPY we went to The Charles to ring in the New Year!!!!
   

   The CharlesResponded 2 days ago

   Thanks for the amazing review, Alyson! We're delighted to hear that you had a wonderful New Year's Eve at The Charles. It's great to know that you enjoyed our ambiance, music, and the service. We strive to provide a warm and welcoming environment for our guests, and it's wonderful to hear that we hit the mark for you. Your kind words truly mean the world to us. We look forward to welcoming you back soon! Best regards, The Charles Management Team
   

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7. C

   Catherine

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food, service and drinks were all outstanding! Will definitely be going back.
   

   The CharlesResponded 3 days ago

   Thank you for the wonderful feedback, Catherine! We're thrilled that you enjoyed your experience at The Charles. It's always a pleasure to serve our valued guests like you. We look forward to your next visit! Best, The Charles Management Team
   

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8. M

   Marty

   Dallas

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We look forward to celebrating our son’s birthday here each year. This was our 4th year in a row and it never disappoints! Wonderful service, and the food is amazing. The speak easy is a gem too. We enjoy after dinner drinks there. We will definitely continue to come back!
   

   The CharlesResponded 5 days ago

   Hi Marty, We're honored to hear that you choose The Charles for your son's birthday celebrations each year! It's heartening to know that you find our service and food to be wonderful. We're also thrilled that you enjoyed after-dinner drinks in our speak easy. We truly appreciate your continued patronage and look forward to serving you again next year! Warm regards, The Charles Management Team
   

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9. H

   Henry

   VIP

   Dallas

   15 reviews

   5.0

   15 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Once again the food and service was excellent. If you haven't dined here you must put it on your list of restaurant's to frequent.
   

   The CharlesResponded 5 days ago

   Thanks for visiting us, Henry! We're thrilled to hear that you enjoyed your experience at The Charles. It's always a pleasure to know that our efforts to provide excellent food and service are appreciated. We're also glad to hear that we're one of your favorite restaurant's to frequent. We're committed to maintaining the high standards you've come to expect from us. We look forward to serving you again soon. Best regards, The Charles Management Team
   

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10. OT

    OpenTable Diner

    VIP

    Dallas

    5 reviews

    4.0

    5 reviews

    Dined 7 days ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    I was a huge fan of the Mr. Charles so I was excited to try out the original Charles restaurant. The food was excellent! Everything was presented exquisitely and the flavor combinations were delicious! I would absolutely come back here for the food and the service was very attentive. My only thing is the acoustics are loud and I wish the music had been turned down just a little bit as it forced everyone to speak over it making it difficult to hear other people at my table.
    

    The CharlesResponded 5 days ago

    Hello, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our food and found our service to be attentive. We're sorry to hear about your experience with the acoustics though - we truly appreciate your feedback and will take it into consideration for future improvements. We're glad to know that you'd consider returning and we look forward to welcoming you back! Best wishes, The Charles Management Team
    

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