RPM Italian - Las Vegas

Review summary

1. J

   John

   Jacksonville

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 1

   Restaurant was a club vibe, which doesn’t fit well for a steakhouse. I counted 6 employees standing around right next to our table for most of our time there. Steaks were good, but the crispy brussel Sprouts were so soggy. Only bright spot was our waitress who was outstanding.
   

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2. JU

   JULIJAC

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience, everything top level, the waiter went above and beyond, the whole experience is outstanding!
   

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3. A

   Angela

   Dallas

   17 reviews

   5.0

   17 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Zuzu was fantastic! Loved every bite…. The service and food was superb!!
   

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4. M

   Mark

   Las Vegas

   13 reviews

   5.0

   13 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food , portions are just right. Very romantic setting
   

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5. J

   Jodi

   Las Vegas

   3 reviews

   3.0

   3 reviews

   Dined on 15 December 2024

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   I’m a local and this is definitely a tourist trap. Overpriced for small portions. Our appetizer came out cold so they took it back and brought another - food was hot but sauce was cold. My friends entree was barely warm. Then overcharged us for items we didn’t get  and acted like they did us a favor by taking it off the bill. They acted like they comped us, but it wasn’t even an item that we ordered. All that being said, the bartender was super nice, our server was great. He was very nice as well as the management. I’ll definitely try it again hoping this was just a one off.
   

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6. C

   Charity

   Los Angeles

   1 review

   2.0

   1 review

   Dined on 15 December 2024

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 5

   The reaturant itself is beautiful with a modern black and white vibe. The food is subpar….it gives the promise of elite italian, but it’s very plain, nothing to write home about. The Lobster ravioli was good, but nothing to get excited about and the bread service was not worth it. Wine was ok, but not great.
   

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7. A

   Alicia

   Washington DC

   9 reviews

   5.0

   9 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved RPM Italian......our table was ready when we arrived for the reservation, and we were seated and greeted immediately. The restaurant has a great vibe with an open (but quiet) kitchen and funky art on the walls. The ambiance is lovely with dimmed lights but well-lit tables so you can see the menu and your food. The service was excellent and attentive....we started with perfectly made cocktails and the carpaccio and artichokes.....delicious! Our main courses were the Rigatoni alla Vodka and the Veal Chop Parmesan....again, perfection! We ordered the Spumoni Torta for dessert.....the presentation made us laugh, oooo, and ahhhh......too much fun for the end of the meal! Can you tell?.....we had a great experience at RPM!
   

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8. R

   Randi

   VIP

   Chicago

   57 reviews

   1.0

   57 reviews

   Dined on 14 December 2024

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 3

   Terrible from start to finish. Upon checking in with the 2 hostess, I alerted them my reservation would be from 2 ppl to myself.My gst flight was delayed. They were extremely snooty about that. I said, at least I showed up & did not cancel the reservation.Then, I checked to ensure as I requested on my reservation, I would be seated in a booth. The 2 of them said, it was not noted in my reservation, and It would be a wait of over 30 minutes. I informed them, I make reservations all the time in Open Table and know I put that request in.I certainly understand mistakes happen, but they all but said, you did not put this in your reservation notes, & I did. With their attitude, I asked to speak to the manager.Salina, who apologized profusely and got me seated at a booth. I ordered the Chicken Parmigiana l Pompadour sauce with a side of pasta with Vodka Sauce. The ordered Chicken Parmigiana arrived with Vodka sauce, not the Pompadour sauce that it came with. My waiter, brought the correct order back out.Now the sauce was not thick like a true Pompadour sauce., it was watery. They even acknowledged that.Now the very professional mgr Salina came back to apologize once again. The side of pasta was inedible, it was completely gummy.They remade the pasta, which thankfully came out correctly prepared. The vodka sauce was on point and delicious. Service was minimal at best. I was left with having to flag someone down a couple of times to refill my beverage. I am a gold level loyalty member with Lettuce Entertain You program. I love to give positive reviews and feedback, but I would not recommend this restaurant in any way. With the exception of the lovely mgr, who seemed very genuine and caring. She comped the meal, which was appreciated, however I would have rather paid for my dinner and not had the experience I encountered.
   

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9. K

   Kristi

   VIP

   Boise

   10 reviews

   5.0

   10 reviews

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic service, spectacular food & a gorgeous venue!!
   

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10. r

    rachel

    Boise

    1 review

    4.0

    1 review

    Dined on 13 December 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5

    It was ok! Not fantastic Service was great and so was ambiance
    

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