Black Tap - Dallas

Review summary

1. OT

   OpenTable Diner

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great time and were so amazed by the shakes that were made.
   

   Black Tap - DallasResponded 6 days ago

   Love to hear it!
   

   Is this helpful?

   Report
2. S

   Sean

   VIP

   Dallas

   61 reviews

   2.0

   61 reviews

   Dined on 18 October 2024

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   Good, bad, and ugly with this visit. Good: Server recognized we hadn’t been help after sitting for roughly 10 minutes, and made a solid effort to improve the situation. Bad: Draft beer was flat, and took almost another 10 minutes to arrive at our table following the order. Ugly: Reserved outdoor seating, but no outdoor tables were available. Disappointed the host wasn’t the least-bit apologetic . . . especially given the reservation was deliberately set for outside due to the great weather and the unique aspects of the date.
   

   Black Tap - DallasResponded on 5 November 2024

   Sean, thank you for this feedback, I have sent you a private note.
   

   Is this helpful?

   Report
3. J

   Jennifer

   Shreveport

   8 reviews

   5.0

   8 reviews

   Dined on 18 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food, good location and good service. Would recommend especially before an event.
   

   Black Tap - DallasResponded on 4 November 2024

   Thank you Jennifer!
   

   Is this helpful?

   Report
4. G

   George

   VIP

   Dallas

   13 reviews

   4.0

   13 reviews

   Dined on 18 October 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Pre concert good food and drink. Will go again for sports event.
   

   Black Tap - DallasResponded on 4 November 2024

   A great spot to hit before AAC! Thank you George!
   

   Is this helpful?

   Report
5. J

   Joe

   Oklahoma City

   7 reviews

   5.0

   7 reviews

   Dined on 18 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a reservation for 6, had to change to 4 on arrival. They had no problem. Pre dinner drinks were great. Food did not take long to arrive. Food was great for all. Waiter was awesome. Overall wonderful experience. Definitely recommend!!!
   

   Black Tap - DallasResponded on 28 October 2024

   Joe, thank you so much -come back soon!
   

   Is this helpful?

   Report
6. B

   Bob

   VIP

   Dallas

   2 reviews

   4.0

   2 reviews

   Dined on 25 September 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Only complaint is their new policy about not accepting OpenTable reservations on the times leading up to an AAC event. We used that feature to get a pre-game meal for most of last season’s Stars games.
   

   Black Tap - DallasResponded on 30 September 2024

   Bob, I have sent you a private note.
   

   Is this helpful?

   Report
7. M

   Mac

   VIP

   Chicago

   18 reviews

   2.0

   18 reviews

   Dined on 14 September 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   I don’t waste my time making a rsvp, speak directly to the hostess to confirm my rsvp, confirm to check me in for said rsvp to have to waste my time contacting open table and having to “prove” my visit which is Bullsh*** and I’m not happy at all!!!!! The service was mid at best and iustab a terrible visit overall, not happy
   

   Black Tap - DallasResponded on 23 September 2024

   Mac I have sent you a private note.
   

   Is this helpful?

   Report
8. R

   Randy

   Dallas

   1 review

   4.0

   1 review

   Dined on 7 September 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our waiter was outstanding! Gave recommendations and didn’t disappoint.
   

   Black Tap - DallasResponded on 11 September 2024

   Thanks for the review! We're thrilled to hear that you had a fantastic experience at Black Tap - Dallas. It's great to know that our team provided excellent service and that you enjoyed your meal. We always strive to deliver the best service possible, so we're glad to hear that we hit the mark for you. We look forward to welcoming you back soon!
   

   Is this helpful?

   Report
9. K

   Karen

   Dallas

   2 reviews

   1.0

   2 reviews

   Dined on 1 September 2024

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 3

   The service was ok. The food was so so. Ordered from the bar and the drinks were terrible. Will never go back! And it was not even crowded. Service was bad.
   

   Black Tap - DallasResponded on 3 September 2024

   Karen, I have sent you a private message.
   

   Is this helpful?

   Report
10. OT

    OpenTable Diner

    Dallas

    2 reviews

    5.0

    2 reviews

    Dined on 24 August 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great experience, AJ was great! The staff was very welcoming and helpful!
    

    Black Tap - DallasResponded on 31 August 2024

    We appreciate this so much! Thank you!
    

    Is this helpful?

    Report