Skybox Taphouse

Review summary

1. N

   Nathan

   Hawaii

   14 reviews

   3.0

   14 reviews

   Dined on 20 November 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Was so disappointed that it says Tap House in the name and they were out of many different beers. We went out to order pizza and they were out. Someone ordered the wrong sauce or something then a table that came 20 minutes later was able to get a pizza. I realize that it was the servers first few nights but drinks took a long time to the point that other servers finally brought it to us. Seemed like it was or could be a really cool place but needs some serious help. We ordered the sample appetizer platter and it was pretty good.
   

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2. J

   Jason

   Phoenix

   1 review

   1.0

   1 review

   Dined on 16 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The restaurant refused to honor our reservation claiming they don’t take reservations. The hostess said she “didn’t know why Open Table was still taking them” and that she had informed her manager several hours earlier that people were arriving for reservations, but her manager was unconcerned with turning the reservations off. Management was content with turning people away instead of trying to make it right. They informed us they were fully booked yet there were open tables inside and out.
   

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3. W

   Wayne

   VIP

   New Orleans

   19 reviews

   3.0

   19 reviews

   Dined on 27 October 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 1

   We went for the NFL games on Sunday. We had a reservation at 10:00 am,. The resturant was already very crowded. No fault to the waitress they are really under staffed . It took 2 quarters and multiple request to get the game we requested on- and at this time there were only 3 NFL games on. The food was ok, sliders were really dry. I would probably look for other options to watch sports events if there are any.
   

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4. J

   Jason

   Las Vegas

   2 reviews

   1.0

   2 reviews

   Dined on 6 October 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   They did not honour the amount paid for the reservation. I paid twice
   

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5. S

   Susan

   VIP

   Hawaii

   162 reviews

   2.0

   162 reviews

   Dined on 21 September 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   We've gone to Skybox Taphouse many times over these past few years. They used to tout themselves as having the "best Italian food in Waikiki" (or words to that effect). We were dismayed to see that they've changes their entire menu. No more meatball sandwiches or prosciutto & arugula pizzas. And, if you'd rather have a glass of wine instead of a beer ~ forget it! I used to be able to get a glass of Mondavi chardonnay. Well, now, they have a "house white" or a "house red." No proper wine glasses at all. And, the white was sweet, sweet, sweet. Service was friendly, attentive & fine. Our sandwiches & fries were OK. But, we went elsewhere for coffee and dessert. We know it's a "sports bar" and didn't expect a "fine dining" experience whenever we've gone there. But, this was sub-par, in our humble opinions.
   

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6. M

   MJ

   Hawaii

   251 reviews

   2.0

   251 reviews

   Dined on 17 September 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   I doubt I will ever go back. In particular, our server was not well trained and not well-mannered.
   

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7. E

   Eric

   Sacramento

   6 reviews

   3.0

   6 reviews

   Dined on 21 August 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 1

   Worst meal we’ve had after 14 days in the islands. The food was actually okay, but the service, noise level and vibe was very disappointing. We were pretty sure our server was “high” on something. The servers were dressed in ridiculous skirts and “wife beater” t-shirts…giving a truly classless feel…the bartenders looked like the just walked in off the street. Our meals came out 5 min apart and only after we had to flag down our waitress to inquire on my wife’s meal. When my daughter asked for a side of ranch we were informed it would be $2.00. The noise level issue wasn’t from the multiple TVs playing sports but the loud bartenders bantering with guys sitting at the bar. This restaurant is located on the heart of the International Marketplace on Waikiki. It has to be one of the most high rent locations on the planet and this was one of the most low rent experiences I’ve had in a long time.
   

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8. OT

   OpenTable Diner

   Hawaii

   1 review

   3.0

   1 review

   Dined on 28 July 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Tables were a little messy. Food was okay. Televisions we're nice
   

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9. JB

   JayB

   VIP

   San Francisco

   16 reviews

   3.0

   16 reviews

   Dined on 7 July 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Just average. Lasagne was overcooked and chaired on top Smash burger was flavorless.
   

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10. TS

    TheresaS

    Washington DC

    18 reviews

    4.0

    18 reviews

    Dined on 27 June 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4

    We booked this for my granddaughter’s 24 birthday celebration and as far as acknowledgement of a special event, there was none. I noted that this was a birthday and even mentioned it to my server but no acknowledgement or hey, happy birthday. So I gave only 3 stars for service. The food was tasty but overpriced. Tip is automatically added for a party of 6 at 18% and the person paying asked about it and the server stated you can give me more if you like. Service wasn’t genuine, like staff just going through the motions. But the wings and pizza are very good.
    

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