CHARCUT University District

Review summary

1. R

   Ronny

   Calgary

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The music was loud. Cannot hear people talking. But, service and food were great.
   

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2. J

   Jeffrey

   VIP

   London

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   A long hair was found in my meal. A disgusting breach of hygiene was met with an indifferent management response.
   

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3. D

   Donna

   VIP

   Calgary

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Delightful table for 2 by the fireplace with exceptional professional service from our server. Food and drinks came promptly and all dishes were outstanding - exceeding our expectations. Steak was done perfectly, crispy potatoes fan-tastic, the blistered tomatoes amazingly flavorful with cheesy sauce cleaned up with beautiful foccacia bread. The zucchini salad was a delightful surprise bursting with flavors all equally balanced. Bravo to our server and all the chefs in the kitchen. Its was a tremendous dining experience for us. Thank you.
   

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4. J

   Jenniferr

   VIP

   Calgary

   37 reviews

   3.0

   37 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Wanted to love it but it was honestly not that nice an experience. We tried the pork belly, the blistered tomatoes, the escargot and the prime rib. We would not recommend any of those dishes. Saturday evening so noise level was ridiculous and server was scarce. It was disappointing - perhaps going on a weekday would have been more pleasant, I don’t know.
   

   CHARCUT University DistrictResponded 3 days ago

   Thanks for taking the time to review us, Jenniferr. We are disappointed that we didn't live up to the high standards we have set on your visit, we appreciate the direct feedback. We are addressing the issues you have shared with us. Thank you again for your gift of feedback
   

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5. J

   Jocelyn

   Calgary

   6 reviews

   5.0

   6 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This restaurant was really great, it was a bit noisy but the food was delicious and portioned well. Our waiter was attentive but not annoying and there was a warm ambiance.
   

   CHARCUT University DistrictResponded 3 days ago

   Your kinds words made our day, Jocelyn! Thank you for taking time to share the details of your dining experience. Glad to hear the service was on point. Hope to see you again soon!
   

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6. S

   Scott

   Calgary

   4 reviews

   3.0

   4 reviews

   Dined on 13 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Service and food was adequate, but nothing special. The entire evening was just about wrecked as we were ignored for several minutes waiting for a staff member to acknowledge our existence and to seat us for our reservation.
   

   CHARCUT University DistrictResponded 3 days ago

   Thank you for the candid feedback Scott. We are disappointed to hear we did not make you feel welcomed or special. We're always striving to improve and your review is invaluable in this process. We hope to have the opportunity to serve you again and provide a more seamless experience.
   

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7. MA

   MA100

   Calgary

   1 review

   4.0

   1 review

   Dined on 13 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Great server, long wait between courses
   

   CHARCUT University DistrictResponded 3 days ago

   Thanks for visiting us ! We're happy to hear that your server was great, we're sorry to hear about the long wait between courses. We're always striving to improve and your feedback is invaluable in this process. We hope to have the opportunity to serve you again.
   

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8. M

   Mary Lou

   VIP

   Calgary

   16 reviews

   5.0

   16 reviews

   Dined on 12 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely evening sharing appetizers with friends during the best happy hour! Charles was an amazing host/bartender!
   

   CHARCUT University DistrictResponded 3 days ago

   Thank you for sharing we are thrilled to hear you enjoyed our Happy Hour! We will let Charles know he was amazing! Hope to see you at Happy Hour again! IYKYK 50% off our house made Salumeria and drinks, weekdays 2 to 5 PM.
   

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9. E

   Eadie

   Saskatoon

   4 reviews

   4.0

   4 reviews

   Dined on 12 December 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Service was excellent right from the time we walked in the door. The menu is quite varied but I think it could use perhaps one or two more meatless dishes. One of us enjoyed our meal (Whipped Cheese Rotolo) and the other (prime rib) was disappointed and felt the meat lacked flavour and was quite dry even though it was ordered and arrived medium rare. The caesar salad starter was excellent but the dessert, Chocolate Salted Caramel Crunch, seemed to lack much flavour and was very small despite its hefty price tag of$17.00. We were there on half price bottles of wine and had an excellent bottle of wine at a extremely reasonable price. We will definitely go back though cause maybe we just ordered the wrong things so will try something different the next time. The pizza looked amazing and with gluten free and celiac friendly options available we will definitely try them.
   

   CHARCUT University DistrictResponded 3 days ago

   Thank you for your review. We are thrilled to hear the service was excellent. Very happy to hear you enjoyed the house made pasta and Caesar salad, but disappointed to hear the prime rib and dessert did not live up to expectations, we appreciate you letting us know and we are addressing right away. Wine Wednesday is a great opportunity to try our wines by the bottle at 50% off. Happy to hear you will be back and we look forward to serving you again
   

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10. C

    Chefeats

    Calgary

    33 reviews

    4.0

    33 reviews

    Dined on 12 December 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5

    The restaurant is lively with a good vibe. The menu is designed for sharing and has multiple options, including vegetarian. The scallop crudo is a winner. The zucchini and ricotta salad with pistachio was very good but slicing the zucchini thinner would improve the dishes edibilaty. Ordered the prime rib. Potatoes are great as are the jus and horseradish cream. The meat was chewy and obviously rewarmed from a cooked and chilled state. Perhaps just do a ribeye steak with a proviso that it needs to be ordered for two or more.
    

    CHARCUT University DistrictResponded 3 days ago

    Thank you for sharing the detailed feedback about your visit, Chefeats ! Happy to hear that you thoroughly enjoyed the scallop crudo dish, it is new to the menu. We appreciate the feedback on the zucchini salad and the prime rib, we have followed up with our culinary team to ensure they are following our standard recipes for those dishes. We hope we have the opportunity to serve you again in the future. Thank you again for your gift of feedback
    

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