Laurel

Review summary

1. L

   Lucia

   Austin

   1 review

   vip
   1.0

   1 review

   Dined on 16 November 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Service was a catastrophe. They gave us the wrong menu, forgot part of our order and took too long to bring out our food.
   

   Is this helpful?

   Report
2. G

   Gregg

   Austin

   3 reviews

   2.0

   3 reviews

   Dined on 10 November 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 1

   Poor value. One of the most mediocre tasting menus I’ve ever experienced. Courses were dropped off the table with no explanation of the dish, its preparation, or contents, main course was not cooked to temperature requested, wine pairing was not explained, lighting was atrociously bright for a dinner setting. I made this selection from the “experience” section of dining options - I certainly received an “experience”, but I should have performed extra diligence prior to qualify if it was a “good” or “bad” experience. This definitely fell into the latter category. Don’t waste your time or money.
   

   1 person found this helpful

   Report
3. A

   Annalee

   Houston

   28 reviews

   vip
   5.0

   28 reviews

   Dined on 26 October 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   If you are staying at the hotel, definitely eat at Laurel. The outside setting is beautiful the cocktails are delicious and we really enjoyed the charcuterie board. We also had octopus that was really good, salmon, shrimp scampi, and the duck.  I thought everything was a little too expensive but that’s just me. A $25 glass of wine that was yummy but was still $25.
   

   Is this helpful?

   Report
4. L

   Laura

   New York City

   4 reviews

   5.0

   4 reviews

   Dined on 25 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food, ambience and service! We loved it!
   

   Is this helpful?

   Report
5. OT

   OpenTable Diner

   San Antonio

   6 reviews

   vip
   5.0

   6 reviews

   Dined on 10 October 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Beautiful atmosphere, good food. We were staying at the hotel and celebrated our anniversary dinner here. My husband got the octopus and said it was good and the brussel sprouts were great. For dinner I got the veggie pasta and he had the seafood one. The pistachio dessert was interesting but I wouldn’t necessarily recommend. Good drinks as well.
   

   • 
   • 
   • 
   • 
   • 
   • 

   Is this helpful?

   Report
6. P

   Paul

   New York City

   3 reviews

   vip
   2.0

   3 reviews

   Dined on 3 October 2024

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 2

   It’s a hotel restaurant. It’s ok, but I’m not likely to return.
   

   Is this helpful?

   Report
7. J

   John

   Austin

   22 reviews

   4.0

   22 reviews

   Dined on 21 September 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Service was amazing. Went early on a Saturday. Was nice and quiet. Clean. Amazing atmosphere. Very overpriced for the food. $70 for two breakfast meals (that weren’t even the most expensive on the menu), one pastry, one coffee and orange juice. Perhaps offer something like a complimentary biscuit w jams. The “freshly baked” croissant was underbaked. The pizza was to be desired. The hash was very oily.
   

   Is this helpful?

   Report
8. OT

   OpenTable Diner

   San Francisco

   1 review

   4.0

   1 review

   Dined on 15 September 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Was there on the last day of Austin Restaurant Week. Food is good, with a decent size. Even though their lunch price for ARW was different from what's in the advertisement, Louis and Emily honored the advertised price. Service is good. The restaurant has a nice setting.
   

   Is this helpful?

   Report
9. DS

   DSergi

   Austin

   61 reviews

   5.0

   61 reviews

   Dined on 14 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Laurel has become my go-to in Austin. The food is world-class. Each dish that I had was perfect. Last night, we started with the calamari served hot, crisp, and in a bed of a bechamel-like sauce and drizzled with parmesan and some chili. The octopus we had the night before was also perfectly charred and in a sauce worth ordering. The fingerling potatoes were the perfect accompaniment. My partner had the Italian sausage and peppers pasta, and the pasta was perfectly al dente, and the sauce was intensely flavored, rich, and yet not overpowering. I had the halibut that was perfectly cooked, flaky pan-seared, and crisp on the bottom. The custard-filled donuts were a perfect end to the meal. I have to mention that I have dined here four times, and the food has been a pleasant surprise each time. The food always arrives piping hot and fresh. The service is terrific as the waiters have been there for years, know the menu, and can guide you to the night's best dishes. They were conversational, knowledgeable, and yet not overbearing. I noticed that someone did not like the crab cakes for breakfast, and I'm afraid I have to disagree. The crab case beenys were fantastic when I had them for breakfast yesterday. The custard-drizzled french toast was a masterpiece, and I would drive back for that alone. The chicken and waffles were the best I ever had; the chicken was perfectly fried, piping hot, and placed on top of a wonderful fluffy waffle.
   

   Is this helpful?

   Report
10. T

    Tim

    Greater Boston

    1 review

    3.0

    1 review

    Dined on 25 August 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 5

    The hotel is beautiful and if the weather cooperates the outside patio woudl be lovely. The interior is very attractive and the service was good. The menu seemed creative and included some interesting items. The actual food was somewhat disappointing. Nothing was terrible and some items were good but others were ok at best. The crab cake benedict which sounds amazing to me was made with a terrible tasteless crab cake and the side of greens were wilted and had no flavor. The fresh juices were great as was the coffee. So it was a bit of a mixed bag.
    

    Is this helpful?

    Report