Afternoon Tea - Fairmont Hotel Vancouver

Review summary

1. D

   Dominique

   Vancouver

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 5

   Really disappointed in the substitutions made for a dairy allergy. “Sandwiches” we’re 2x slices of cucumbers with topping, 1x store bought tortilla chip with salsa, 1/4 slice of bread with sliced meat and fig jam and 1/4 mini sandwich. This high tea used to be spectacular, but it fell short, especially for the high price point. Other high teas are making better substitutions.
   

   Afternoon Tea - Fairmont Hotel VancouverResponded 1 day ago

   Dear Dominique, Thank you for dining with us and for taking the time to share your feedback. We pride ourselves on offering exceptional experiences and we regret to hear we fell short this time. We value your feedback and will be sure to share your comments with our team to help improve our offerings. Should you require any further assistance, please do not hesitate to contact me. We hope to have the opportunity to welcome you back for an experience that meets your expectations. Kind regards, Christopher Robinson Director of Food & Beverage
   

   Is this helpful?

   Report
2. C

   Claudia

   Vancouver

   5 reviews

   5.0

   5 reviews

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The holiday high tea was wonderful. The only caveat was that we didn't know there was a time limit for how long we were able to be there. I understand the need to ensure people don't linger too long, given how popular the high tea experience is, but I would have liked to have known how much time we had. It came as a surprise when we were told that 75 minutes were all we had, and that they were up. Otherwise, an outstanding holiday experience.
   

   Afternoon Tea - Fairmont Hotel VancouverResponded 5 days ago

   Dear Claudia, Thank you for dining with us and for taking the time to share your wonderful comments. We appreciate your feedback and will be sure to share your kind compliments with our team. We look forward to welcoming you back in the near future. Kind regards, Christopher Robinson Director of Food & Beverage
   

   Is this helpful?

   Report
3. A

   A

   Palm Springs

   1 review

   3.0

   1 review

   Dined on 13 December 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   Lovely room. Service was good. The food, however, was not very good! Some of the savouries were oddly sweet, the scones were dry. The sweets were pretty good. Some of the items had odd flavour choices. They were a little tardy getting us seated, but very prompt at ushering us out at the allotted time. Disappointed for the hefty price tag.
   

   Afternoon Tea - Fairmont Hotel VancouverResponded 5 days ago

   Dear A, Thank you for dining with us and for taking the time to leave your review. We appreciate your feedback and will be sure to share your comments with our team to help improve upon our offerings. We hope to have the opportunity to welcome you back soon for a visit that meets your expectations. Kind regards, Christopher Robinson Director of Food & Beverage
   

   Is this helpful?

   Report
4. R

   Robert

   Seattle

   22 reviews

   5.0

   22 reviews

   Dined on 12 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nothing more refined than afternoon tea and the Fairmont’s Holiday version was truly splendid.
   

   Afternoon Tea - Fairmont Hotel VancouverResponded 5 days ago

   Dear Robert, Thank you for dining with us and for taking the time to share your wonderful comments. We appreciate your feedback and will be sure to share your kind compliments with our team. We look forward to welcoming you back in the near future. Kind regards, Christopher Robinson Director of Food & Beverage
   

   Is this helpful?

   Report
5. J

   Janet

   Vancouver

   17 reviews

   5.0

   17 reviews

   Dined on 12 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wow, what a magical room!! A definite must for the holidays!!
   

   • 
   • 

   Afternoon Tea - Fairmont Hotel VancouverResponded 5 days ago

   Dear Janet, Thank you for dining with us and for taking the time to share your wonderful comments. We appreciate your feedback and will be sure to share your kind compliments with our team. We look forward to welcoming you back in the near future. Kind regards, Christopher Robinson Director of Food & Beverage
   

   Is this helpful?

   Report
6. P

   Phyllis

   Palm Springs

   1 review

   5.0

   1 review

   Dined on 11 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great holiday tradition and they do such a good job with dairy free. More food than you can eat. It’s a holiday tradition that my granddaughter and I won’t miss
   

   Afternoon Tea - Fairmont Hotel VancouverResponded 5 days ago

   Dear Phyllis, Thank you for dining with us and for taking the time to share your wonderful comments. We appreciate your feedback and will be sure to share your kind compliments with our team. We look forward to welcoming you back in the near future. Kind regards, Christopher Robinson Director of Food & Beverage
   

   Is this helpful?

   Report
7. m

   michele

   Portland

   12 reviews

   5.0

   12 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best afternoon teas I’ve had. The food was delicious- the lobster roll my favorite savory. The service was everything high tea should be- attentive yet not intrusive. The setting is unexpected, and felt festive. The sweets- as gorgeous as they were tasty. Highly recommend.
   

   Afternoon Tea - Fairmont Hotel VancouverResponded 5 days ago

   Dear Michele, Thank you for dining with us and for taking the time to share your wonderful comments. We appreciate your feedback and will be sure to share your kind compliments with our team. We look forward to welcoming you back in the near future. Kind regards, Christopher Robinson Director of Food & Beverage
   

   Is this helpful?

   Report
8. T

   Taylor

   VIP

   Central Coast

   3 reviews

   5.0

   3 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was an incredible high tea experience in a hidden gem within the Fairmont hotel. Estella provided exceptional and attentive service, accommodating my food allergies with care. The ambiance was elegant and beautifully decorated for winter, though we learned the decor changes frequently, offering a fresh surprise with each visit. Each guest selects one tea flavor, with the option to add a cocktail or bubbles for an additional charge. The food is served in a classic tiered setup: savory items on the bottom, scones and biscuits in the middle, and desserts on top. We overheard another table request extra savory items in advance (when making their reservation, not day of), which the restaurant accommodated—something to note if you prefer more savory or sweet options to plan ahead for. The portions were generous for 2; after enjoying a large breakfast at 8 AM, the 3 PM high tea left us completely satisfied without needing dinner or late-night snacks. Highly recommend this delightful experience!
   

   • 

   Afternoon Tea - Fairmont Hotel VancouverResponded 5 days ago

   Dear Taylor, Thank you for dining with us and for taking the time to share your wonderful comments. We appreciate your feedback and will be sure to share your kind compliments with our team. We look forward to welcoming you back in the near future. Kind regards, Christopher Robinson Director of Food & Beverage
   

   Is this helpful?

   Report
9. K

   Kim

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent as always. All the serving staff are welcoming and kind.
   

   Afternoon Tea - Fairmont Hotel VancouverResponded on 4 December 2024

   Dear Kim, Thank you for dining with us and for taking the time to share your wonderful comments. We appreciate your feedback and will be sure to share your kind compliments with our team. We look forward to welcoming you back in the near future. Kind regards, Christopher Robinson Director of Food & Beverage
   

   Is this helpful?

   Report
10. B

    Brent

    New York City

    3 reviews

    5.0

    3 reviews

    Dined on 1 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    A wonderful way to start our Christmas season! Would highly recommend it!
    

    Afternoon Tea - Fairmont Hotel VancouverResponded on 4 December 2024

    Dear Brent, Thank you for dining with us and for taking the time to share your wonderful comments. We appreciate your feedback and will be sure to share your kind compliments with our team. We look forward to welcoming you back in the near future. Kind regards, Christopher Robinson Director of Food & Beverage
    

    Is this helpful?

    Report