Jack Astor's - Toronto (Airport)

Review summary

1. J

   Jassica

   Toronto

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the most amazing time, I took out my best friend for her bday and the servers did the most to make our night so special. Shout out for having such an amazing team during the holiday season, we really appreciated it <3
   

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2. D

   Diana

   Philadelphia

   16 reviews

   3.0

   16 reviews

   Dined on 5 December 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   We’ve dined here before with no issues, but yesterday’s experience was disappointing. While the food was excellent, the service fell short. It took a long time for our server to return after we finished our appetizer and were ready to place our main course order. After our meal, we ordered coffee, but despite most of us requesting milk, they brought more cream instead. We flagged someone down to ask for milk, but it never arrived, leaving two of us unable to enjoy our coffee. Although the restaurant was only moderately busy, it wasn’t enough to justify the poor service. The manager did come over to apologize after we shared our concerns with the server. He kindly removed the coffee and shared dessert from our bill, which we appreciated. However, this experience makes us hesitant to dine here again.
   

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3. G

   Geoff

   VIP

   Toronto

   7 reviews

   4.0

   7 reviews

   Dined on 5 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The music over the dinner hour with a very business crowd was terrible. Lil’ Wayne, Lil’ Jon blaring and angry music was a ‘lil too much to take at 6 PM while having a client dinner. Terrible choice for music and wayyyy too loud for dinner. I can totally see this being 10:00 PM music on a Friday night but not between 4:30-6 on a Tuesday. Waitress was great and agreed on the music choice but couldn’t change it or turn it down. Aside from that, all was fine.
   

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4. K

   Kristin

   Toronto

   1 review

   3.0

   1 review

   Dined on 2 November 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Food was good. Service was slow. Staff wasn’t as friendly and fun as you would expect.
   

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5. A

   Alexandra

   Toronto

   7 reviews

   5.0

   7 reviews

   Dined on 5 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Beside the technical difficulties the restaurant had, our server was amazing. She kept us on the loop with our food and our bill
   

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6. R

   Richard

   Toronto

   9 reviews

   2.0

   9 reviews

   Dined on 15 August 2024

   1. Overall 2
   2. Food 5
   3. Service 3
   4. Ambience 2

   Dessert took 45 minutes to arrive. The restaurant ended up not charging us, but the lengthy wait wasn’t acceptable.
   

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7. D

   Diana

   Philadelphia

   16 reviews

   4.0

   16 reviews

   Dined on 14 August 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Went for dinner with old coworkers and 2 of the 4 arrived early and we're seated and waited for the other 2 to arrive. We were served water and our 3rd colleague arrived within 15 minutes but our 4th colleague arrived a bit late. We ordered our food once everyone arrived but waited quite a long time for the food to be served. (About 40 minutes) The restaurant was slightly busy but not to the point that would warrant the delay. Our server was very friendly and followed up to ensure we were pleased with our food, I don't blame her for the delay as it was most likely the kitchen. The food was hot and very flavourful and we had a great meal amongst colleagues.
   

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8. DP

   DaleP

   Toronto

   2 reviews

   1.0

   2 reviews

   Dined on 24 July 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Service was terrible Waitress was not available and not attentive Food was cold when it finally arrived, never asked if we wanted another drink
   

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9. m

   maple1

   VIP

   Toronto

   23 reviews

   5.0

   23 reviews

   Dined on 19 July 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Jam was a great server who made great recommendations.
   

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10. S

    Susan

    Chicago

    13 reviews

    4.0

    13 reviews

    Dined on 27 June 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    Great service from the staff. The food was very good with fresh ingredients in the salad and great portions. Clean venue, including restrooms. Quiet so that we could enjoy conversation with our friends.
    

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