Fogo de Chao - San Francisco

Review summary

1. e

   eugene

   VIP

   Cleveland

   18 reviews

   1.0

   18 reviews

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I recently dined at Fogo de Chão Brazilian Steakhouse, expecting a top-tier experience given the restaurant’s reputation. Unfortunately, my visit was far from satisfactory. The food quality was disappointing; several items lacked flavor, and some cuts of meat were overcooked or dry. The service was equally underwhelming. It was difficult to get the attention of staff, and when we did, they seemed rushed and inattentive. Plates were left on the table far too long, and overall, the experience felt chaotic and disorganized. For the premium price point, I anticipated a much higher standard of food and service. Regrettably, this experience did not meet those expectations. I hope management takes feedback seriously and improves the overall dining experience. Dec 25, 2024
   

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2. Z

   Zach

   Las Vegas

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   We had a reservation but still needed to wait 20-25 minutes to be seated. When the check came, I left what I felt was an appropriate tip for a table of 2, but then was told after the fact that my gratuity wasn’t enough because there was a minimum in place because of the holiday. I don’t really care about that, I would’ve paid it upfront if I knew, but the waiter was oddly trying to intimidate me to pay it. Not a great experience, won’t be back.
   

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3. T

   Tina

   VIP

   Mexico City

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Awful experience. We tried to walk in and were told that they were fully booked out. We then found out that there were plenty of reservation slots on open table. We got in with the reservation we made right at the spot. However, we weren’t served for at least 45min, and we tried to make eye contact with the staff but no one responded. When we finally got out from our table to approach them and asked, they realized that they didn’t assign any server to our table. They also forgot about our drinks. The wait time was too long and the food was so average.
   

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4. A

   Angeline

   Los Angeles

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 4
   4. Ambience 3

   We waited 40 mins even though we had a reservation in advance due to overbooking.
   

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5. M

   Miri

   New York City

   6 reviews

   2.0

   6 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   The servers we had, Mo and Joana, were great but my friend asked for her meat to be prepared well done and we both don't eat pork so we ended up waiting over 30 minutes to 1 hour for a 5 pm reservation which was disappointing foodwise. I would have just ordered the salad bar since it's actually really yummy and has lots of healthy options
   

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6. K

   Kathy

   VIP

   San Francisco

   46 reviews

   5.0

   46 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Helpful & attentive staff. Very welcoming. The food is always delicious & overall great experience.
   

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7. A

   Ariana

   San Francisco

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   This was my first time ever coming to Fogo de Chão and I chose to come here for my birthday and customer service was wonderful. Our server was very attentive and answered all of our questions, I will definitely come back again and try something new!
   

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8. D

   Djouka

   VIP

   Sacramento

   5 reviews

   3.0

   5 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 3

   I had a reservation a 7:30PM and when we got there , we had to wait for about 45 minutes before we got seated. I understand that it was a little busy , but people who came after us got seated before us. Additionally, we were not getting enough meat at out table . We requested lamb chop right after we got seated and informed about 5 people about it but I we still didn’t get it . I told them never mind and that we are ready for our check and that’s one they brought me one tiny lamb chop . The service was horrible and overpriced.
   

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9. A

   Alex

   Dallas

   3 reviews

   4.0

   3 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Took a very long time to get seated they were 35 minutes late on our reservation time. We almost had to leave because we were worried about getting home in time for the baby sitter. Once we were seated everything was very good.
   

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10. R

    Ross

    VIP

    San Francisco

    9 reviews

    5.0

    9 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It’s the best! Everyone has a good experience. Service is really good. People are nice.
    

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